Airtel Complaints & Reviews

Myself Akash Kushreshtha, mob no. [protected], have been using 3G from oct 2012 without any problem. But, on 05th May I recharged again with 10GB pack of 1499, and now my internet speed has dropped down to 70Kbps -83Kbps, and earlier it used to be 2.0 - 2.4 Mbps.

I have given complaint so many times, but still its same, speed is still slow. Following were the response from your technical team:

1) On first occasion,...

Hi,
Recently i purchased an Airtel 4g Dongle on 30th April 2013. I was promised that the sim would be activated on 2nd May as 1st may was a holiday.
We have been calling customer care 5 - 6 times a day and each representative had his own story to tell. But the fact of the matter is that even after 4 days of purchasing the dongle we are yet to use it.

As we are running out of patience i have only two choices...

I had recharged for 4GB 3G, Rs. 749. I was getting speed quite low for a 3G connection. I was told by Airtel technical help that , they have not updated my Data usage that why I'm getting low speed(for 1 week). While when i said my service should be renewed because could not use Airtel 3G services. they threatened that if i go for this I will have to suffer. Finally they taken the complain regarding this after asking loads of illogical...

I had a airtel broadband connection on my landline number [protected]. I had discontinued the service in Dec 2012. I did not receive any bill. It was it seems delivered to some person name Narayana, whom i do not know also. On 19th april two person called my wife and started threatening her to bring us to court for not paying a bill,which we are not aware about. One of the Mr. Ranveer Vyas who identified himself as airtel lawyer and the other...

Airtel DTH cust ID [protected] Stb not working since one month

My set top box is not working since nearly one month. I have given complaints multiple times and the complaint gets closed without resolution. No one has visited my place to check the stb. The technician just closes the complaint.
I have tried calling the customer care number multiple times, the service advisor either transfers my call to the feedback ivr...

Yet another complaint against the Best service provider.

I registered my airtel numbers in (https://ebpp.airtelworld.com) portal to pay online bills. Now only one number is reflecting in the portal and im not able to add another number to it.

Why provide a rubbish service and annoy us, rather not to provide.

Regards,
Azhar
[protected]...

I am an airtel customer ([protected]) and i would like to complain about the late activation of the blackberry Internet plan. It has come to my notice that every time i activate the Internet plan i receive a confirmation sms grim the company that the plan will be activated within 4 hours. But it doesn't happen so. Most of the time i have to wait for at least 5 hours or even till the next day. Say, if i activate the one week plan and the...

Airtel digital tv customer care is the worst I have ever seen. I am not sure how they are still retaining customers in spite of this poor customer service.
I have requested for upgrade to HD+ and paid the full amount, but the installation has not happened. In spite of multiple attempts of connecting with customer care(misnomer), which promised to do the installation in last 2 days, it did not happen. I was working from home, believing...

Hello Team,

I really had a bad experience with airtel this time. I am completely dissatisfied with service I have got from airtel.

My Request was:

I have requested for a new broadband connection from airtel in Bangalore Marathahalli area. The marketing guy told us there is no problem with this area . The connection will be made available within 4 days.
I have paid the required amount Rs...

Dear Sir,


This is to inform that I, Naushad Ahmad, Account ID #[protected] have been using Airtel Data card since january 2013. The plan that I had activated was Rs 450 with 2GB downloading limit. Now I called Airtel Customer Support on 20th February 2013 to get my Data Plan changed to Rs 650 with 3GB @ 7.2 MBPS & thereafter Unlimited downloading @ 80 KBPS as informed to me by Airtel Employee. I requested him to...

Hi,
My name is Sagar Kute. I have Corporate Rs.149/- plan period from day 23 to day 22. I had activated GPRS and SMS service. Right now i am not using GPRS enable Mobile Handset from last 3 months so i requested to customer care to deactivate of GPRS service on 21th Feb 2013 (near about 10-11 AM) on 121 and also on 198 Customer Care number.On the same day i got the Deactivation Successfull message near about 4.30PM.
According...

i have complaint more than 15 times regarding my very slow 3g speed all the times message appears from customer care and a reference number and next day a message appears your problem is resolved but still got same problem i also trying to complaint to seniors executive then disconnect call all the times.now then banned my call for customer care fir which i could not contact customer care....

Dear Sunil

your profits are dipping but you deserve them. your customer care is pathetic and well trained ( in transfering complaint calls to wrong department, long option queues , not able to listen a perfectly shouting voice and keeping person on hold for 15 minutes).

soon you will face the flak of this street smartness. your africa business will dip and so will india one both struggling as of now.
br...

I’m Dr. Sunil, from Chennai. I have a prepaid mobile connection with Airtel. I have activated 3G data share pack & it was confirmed with the following message from Airtel 121 “Data Share Rs.1001 Free 5 GB Plan is successfully activated, validiity 30 days/bill cycle. To add number, SMS Data Share ADD to 121″.

I composed a message ‘Data Share ADD XXXXXXXXXX’ and sent it to 121. I received the following error message...

sir my name is JASBIR SINGH
somebody stole my sim from my house, and the person who stole is one of my family member.
nobody saying that i have.
some sent me the last call logs , so that i can find out the thief.
my number which is lost [protected]
my email id rj.[protected]@gmail.com
thanks
regards
JASBIR SINGH...

Hi Team,

I am Mr. Chirag Shah from Pune. My mobile number is [protected]. On Date 30/04/2013 i had recharged of Rs.333 from Freecharge.in site. as shown on site. It was mentioned Rs.333/- full talktime for Rs.333/-.No other details are mentioned regarding the same. When my actually recharge done i have received something different which actually not mentioned and did not get talk time for my respective amount.

I...

i ,I have done the 35 rs online topup through axisbank at today morning 8:00 o clk .amount debited from my bank account but its not recharged yet .I called to customer care (arul murugan) ,they asked to wait 24 hrs ...then i spoke with Ms.suganya ,she asked to wait 4 hrs .is it the way to treat the customer ?Now my balance is zero . I am in office & want to make some important call . now time is 12:30 .my amount not credited yet ..now...

I am really frustrate now from Airtel DTH service. I never expect Airtel brand can do like this.

I purchase Airtel Digital TV from Sanjeev ([protected]) @ Manimajra Chandigarh on Dewali Occasion last year. I gave him Approximately 9,000/- for 1 year plan and I bought 3 connection for my home.

He has committed me 275 Plan will be activate for 1Year but after the activation done money taken from me the picture...

Dear sir,

My name is surendra boppana

my mobile number [protected] last month 29th april i have applied for a postpaid to prepaid conversion of my airtel sim at madhapur hitech city,hyderabad .i am roaming around airtel office but there is no response every day those people will say it will get activated by today evening. the worst service is from airtel i am facing.due to this i lost all my bank alerts credit...

Dear Sir/Madam,
My Mobile No. [protected] (Airtel- Prepaid) I have Recharge Rs. 36 (Denomination for STD minute rate discount) but I did not got benefited with Transaction ID[protected], also Denomination of Rs.33 on 24th March.
both time my money got waste and my call rate did not as per rule.

Kindly Refund (Credit in my account) my Value and call time rate different also. which is Approx. 500 Rs. and ensure...