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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 443

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B
Bhargav Chintu
from Chennai, Tamil Nadu
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network issue with airtel services

Address:521344

I have been raising complaints due to network issue at my residence. But so far none of the team addressed my issues. Whenever i tried to contact customer care they are updating me "we are working on issue". Even though i have mention in twitter but no use from airtel team.
I thought i will get a good response by complaining in this forum.
Kindly update us and take an necessary action on airtel team. There response is very...
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T
Tanupriya Gupta
from Delhi, Delhi
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not able to recharge online or offline

Address:201001

On 28 sep2019 i was spoken on customer care with one of airtel executive to check what happen to my request to port my number from post paid to pre paid. He told my we have not done and he can see my request is pending from last on month. So here another one month big bill generated by you guys and you expected me to pay that also. Even though discussed with him and made immediately payment of amount 419 to solve the issue. Than he told i...
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B
babita650
from Noida, Uttar Pradesh
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disconnection request not being adhered to

Address:Gautam Buddh Nagar, Uttar Pradesh, 201306

Dear sir,

Please note i had submitted a request for disconnection of airtel broad band services on 23 aug 2019. The customer care team and the next team thereon did not take my request and somehow tried to divert my attention by offering me some lucrative deals, but i refused. Finally a complaint was lodged for disconnection. The complaint no. Being[protected]. I told them clearly that i would not pay any further bills after...
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R
Ravindranath Sreeranjini
from Kollam, Kerala
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bill based on plan that was not on my request

Please refer to my earlier complaint dt 23/09. The advise recd from al airtell has offeref waival of inr200
I doubt that my prayer of a revised bill based on my plan
Your bill shows it is repared on a new plan ie. Family plan. This was according to transaction history on 15 aug. I emphatically state that i have not rrquested for such a plan. Nor have yoi advised me on this change. Therefore for my final rrquest is that my bill...
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K
Kawaldeep2020
from Shimla, Himachal Pradesh
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airtel internet usage

Address:143416

Hello sir/madam
My name is kawaldeep singh and mobile no:[protected]. Today i have just open youtube start watching the first video and i receive the message that you have used 50% of that which mean 1gb for 10 min video, which is totally senseless. It happens so many times to me and many others. Your company always betrayed customers by giving less data than actual. You always have one answer that there is automate going on your phone...
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J
jainlovelish3
from Mumbai, Maharashtra
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airtel wallet blocked

Airtel wallet no. - [protected] airtel have blocked my wallet just after loading money into the wallet. I have shared all the proofs, proof of identity, and statements of credit card from which it is added. And told them to close the account and refund amount to the source account to which it is added. But it has been more than 20 days but no resolution has been made. No reply from airtel bank. I am suffering from medical condition and require...
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E
English Literature
from Mumbai, Maharashtra
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flash message which make my cancels authentication of gpay

Address:600099

I am using airtel for more than 2 years all my family and friends are also using airtel. I couldnt log in into gpay because for the flash message. On this account i called you customer care the response was very poor. I selected my language preference as english it goes to hindi.in tamil they doesn't know what to do. Iam so irritated by this and it was total waste of time. If don't resolve this issue sorry iam going to port my number to jio....
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V
Vignesha Shetty
from Bengaluru, Karnataka
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wrong message on data usage which is not allowing user to use internet

Address:560003

Everyday @9am am getting message from airtel saying i have consumed my 90% data even though my usage is less than 25% (Even usage confirmed by airtel constome care) so am not able to use the internet. I have raised several complaints but no1 has responded. Each time they are saying they can't do anything i feedup with this.

Airtel is just looting costumers, their network is so bad in bangalore.

Help us...
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D
diff_2013
from Pune, Maharashtra
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possible fake calls about airtel broadband?

Address:Pune, Maharashtra

I am a customer of airtel broadband and landline. A few days back i received a call on my landline supposedly from airtel broadband office. The representative had information about me and my current broadband plan.

He recommended me some new plans which seemed better value for money. However since i was nearing my end of billing cycle, i suggested the representative to wait for cycle to get over and then call me back a day...
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V
Vipin V S
from Trivandrum, Kerala
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non activation of sim after mnp

Address:Thiruvananthapuram, Kerala

Hi,
I vipin v. S, made a request to port my bsnl no. ([protected]) to you network on 23/9/2019. I provided with a new 4g sim after verification of aadhaar, photo and payment rs.290. On 27/9/2019, my old sim got deactivated and i inserted the new one. But still now its not got activated. Whenever i contact your support team (Via 59059), they reply that the details is not updated. I made several visits to your office at pappanamcode,...
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H
hellojaved
from Delhi, Delhi
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automatic redirecting to http://one.airtel.in/rcconf

Address:New Delhi, Delhi, 110025

Hi,
After recharging my number i am facing very uncommon problem in internet access. I am trying to download any file, it is redirect to http://one.airtel.in/rcconf automatically everytime. I checked apn and other setting as suggested on various forums available on google. Unfortunately problem remain same.

Please check the problem and resolve it immediately.

Regards...
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Nishant kumar JE
from SIRSA, Uttar Pradesh
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about customer care executive

Address:Rania, Allahabad, Uttar Pradesh, 125076

On 28 sep.2019. I done recharge of DTH on 3:25 but on 6:17 the customer care executive lady call me and told to done the recharge of my DTH.Then i told her that i done the recharge but she replied that you are telling lie.what this means.she has the right to talk with me like that and she calling again and again.Then i am busy so now i decided to done the complaint about that lady.
Thank you...
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A
Amitcs2
from Noida, Uttar Pradesh
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shifting of airtel broadband connection to new address

Address:Near MotherDairy, Gautam Buddh Nagar, Uttar Pradesh, 201301

I have an Air Tel Broadband Internet since last 1 year.

Recently I have changed my residence from address Noida to New Delhi.

Before shifting to my new address, I had already asked to Air Tel Customer care to shift my connection to my new address and your personnel had assured me to provide the same services to my new address.

Now I got the call as they are unable to process my request as there...
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C
chaitanya.vinnakota
from Hyderabad, Telangana
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worst signal service in allapur - vivekananda nagar - borabanda - hyderabad

Address:Allapur, Vivekananda Nagar, Borabanda, Hyderabad, Rangareddy, Andhra Pradesh, 500018

Hi
I am chaitanya staying in allapur, vivekananda nagar, borabanda hyderabad from past 4.5 years. We are not getting network signals and internet in this area. For every incoming and outgoing calls we need to come out from home to the main road as it is very panic for us. What is the purpose of doing recharges with this network of rs 399 every 2 and half months. Coming to the 4g it always shows us "e" in the mobile. Please come enquire...
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A
Anush2019
from Uttiramerur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irresponsible customer support team

Address:Ashok Nagar 1st cross, Thanjavur, Tamil Nadu, 613001

I taken a device plan from airtel in that network issue in my working area i foreclosure my device emi also and in airtel app the plan is changed from 2499 plan to 499 plan. So i plan to switch over from airtel to another network portability. After i submit the documents and all to the another network, airtel said still your plan didn’t change. They try to stop my network change and illegally they keep me in that airtel....
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G
Girivarma
from Karwar, Karnataka
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network issue problems

Address:Electronic city, 560100

Hi this is girivarma currently lives in electronic city, bangalore. For last few weeks i can't able to use my mobile data. I'm getting very low speed internet all over my home & my working place. So that i contacted airtel helpline & spoke them about my network problems. But still i'm getting same issue on my network.in their ads they are saying that india's fastest network airtel. I think they are fooling each & every people in here. As...
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A
Anmol17
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

both sim not working after port

A week before, i went to convert my 3g sim to 4g sim. I was told to do the port mechanism and wait for a week for the old sim to deactivate and nee sim to get activated. Yesterday i got msg that the porting is successful and the old sim will get deactivated. It did, but the new sim is not yet activated, and it shows no network available. The no. Was [protected]...
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G
Gayathri. S
from Chennai, Tamil Nadu
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amount debited for recharge but recharge is pending

Hi team,

This is to raise a complaint that recharge amount of rs.129 for [protected] was done on 28th sep 2019. But the recharge status is shown as pending and amount is debited from the account. Please check and get back the transaction as soon as possible.

Kindly, look into the attachment on payment status.

Thanks in advance,
Gayathri s...
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A
Ankit Bisen
from Mumbai, Maharashtra
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network issue my home

Address:Plat no 21 flat no 203 Khushi vihar shivampuri indore, Indore, Madhya Pradesh, 452001

Dear airtel,
As i'm using airtel prepaid simcard from 2 years from last 2 months i'm not getting the signal inside my home so please do clear my issue as v three persons are using airtel in same home so please try resolve this issue. My address is flat number 203, plot number 21 khushi vihar shivampuri indore madhya pradesh pincode 452001. Airtel sim first slot in airtel sim...
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C
Chisi
from Mumbai, Maharashtra
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account is still suspended after twice the recharge

In this morning my account was suspended due to low balance, at that time i recharge rs 200/- but services didn't resume i try to contact customer care but very unfortunately they do not pickup or response my call. After all that i recharge again rs 200/- in evening but till date services didn't resume. This is iritatung and irresponsibility of airtel customer care services.....
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