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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 803

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I
Ishu.r
from Jalandhar, Punjab
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network issue and misbehaving with customer

Having huge network problem not able to call and not receiving any call, putted complanit two time at airtel care no resolve on my prob, and due to network not able to use internet also and at care they say put ur network at 2g but it cant be permanently just i can adjust for a week and other 2nd time call on care she denied for a resolve and transfered my call to airtel tv not valuing their customers. I searched my area network at open area...
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P
pawanhcu
from Bellary, Karnataka
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unwanted deduction from main balance in name of family service

Address:Hyderabad, Andhra Pradesh, 500075
Website:airtel.in/s/selfcare

I have been charged unwanted amount for rs 105 in the name of "famino" service which i have not opted even not knowing about that service and main balance amount deducted on my airtel prepaid number [protected].
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I feel in this way now airtel started cheating people and deducting balance money and loosing the trust of valuable customers.

Please return the deducted amount to my main balance in improve your system...
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H
Hari0219
from Hyderabad, Telangana
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unable to do airtel mobile number 9892199638

Address:Hyderabad, Andhra Pradesh, 500038

Hello, from the past 5 months i am unable to recharge my airtel mobile number [protected] from online. We tried to recharge with rs 10, rs 100, rs 448 none of them works. Each time when we try to recharge it's get failed although we have sufficient money in the bank. We also tried with paytm, friend paytm, different bank accounts, however, irrespective of payment methods it gets failed.

I have visited airtel store & they can...
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J
Jayappa Devangada
from Bengaluru, Karnataka
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dth, frequency dish problems

Address:560079

Hi, Iam Jayappa
And have recently shifted to Airtel dth and already facing problems regarding Error code B001
I have contacted the technician to fix it but no action has been taken.
This B001 error is frequently appears
Please check properly and fix it permanently
Almost three days, we suffered without telivision
Attend urgently and do the needful
Thanks in advance....
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S
sumitkaushik91
from Gurgaon, Haryana
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denying insurance of my phone

Address:Sonipat, Haryana, 131023

I registered my google pixel on airtel secure on 13th march 2018. On 2nd april i applied for my damaged phone insurance (Which damaged on 1st or 2nd april). They rejected my claim by saying "reclaiming the same damages for which claim already rejected".

The actual story is this :
At first, my phone was damaged on 2nd march and they rejected due to imei number mismatch which was their mistake because they never told...
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U
Utkarsh Sharma2007
from Hyderabad, Telangana
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package upgrades without notification (yearly package balance reduced to 0 in 6 month)

Address:Pune, Maharashtra, 411006

Dear airtel dish tv team,

I need to bring your a kind information that i am having a dth connection and as usual i am a normal subscriber. I have done recharge on 22 sep 2017 with 1989 rs which will work for an year. But unfortunately i got a message on my tv screen about low balance.

This issue was occurred due to back-end technical error which was confirmed by sr supervisor rinku pauri on 12th may. This issue...
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S
Shreya9309
from Hukeri, Karnataka
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reverse recharge to another number

Address:574148

Hi,

I had done internet recharge of rupees 448 on 12th may 2018 to a wrong number. I want to reverse the recharge to another number. Is it possible to transfer i mean completely reverse the recharge amount to another number. I have tried doing sms to 59109 with transaction id, wrong number, amount and correct number but it gave me the reply as "no keyword match, enter proper message". I can provide you the transaction id if...
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T
Thaufeeq Sulthana
from Chennai, Tamil Nadu
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defective

My sim card is not working so i cannot able to make any calls nor message this issue has been since from past 4 months still i'm unable to resolve it nor airtel customer care ppl are helping me with this... I don't know why i'm constantly facing this issue n why can't airtel customer care ppl make any move n we public are wasting our resources on this airtel n it just cannot help us with a small issue.. Please help with the issues and hope...
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A
anupam4
from Kanpur, Uttar Pradesh
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postpaid suspension

Address:Kanpur, Uttar Pradesh, 208017

Sir, i am anupam dixit and my no is [protected] i submit request to convert postpaid into prepaid at friday noon. After that in morning i connect to customer care to continue my postpaid with the offer provided by airtel service team (49rental) they assure me it is possible but unfortunately my postpaid no is convert in to prepaid, pls take action and provide me 49 rental plan in postpaid...
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P
pareekms
from Bengaluru, Karnataka
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number disconnected without consent

I requested to migrate from postpaid to prepaid for [protected] but you disconnected the number. This is illegal. This is mistake from your service center representative. He told that the same sim will work as prepaid. I got call from customer care and he offered better plan so same day even i cancel my prepaid request also. Please start the service asap. Alternate number is [protected]/[protected].

Madhu sudan...
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M
Mahiyo8
from Savantvadi, Maharashtra
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no service after porting to airtel service

I have ported my number from aircel to airtel. But there is no signal in that sim and my old number has stopped already. I am loosing my business calls and i am going to consumer forum against it.
This is such a bad service for users like us. We wholly depend on our phone.

Your associates keep bugging us about your plans and finally when we try it we have to face this. I urge you to start my number immediately...
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T
Tapas K Bose
from Nagpur, Maharashtra
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fraudulent act of deduction from my prepaid sim no 9890479072

This is most unfortunate for a senior citizen who has a limited earning & found a frequent deduction from a/c against which is an unacceptable & an unwanted act by the company raise a signal of an act of "fraudulent nature" when the sms no. 155223 is also not receiving the "stop" messages from customers. A total approx. 90 / - rupees has been deducted without any consent from my a/c sometime as "lifestyle" and some time as "super store" during...
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V
Vishal.chawla
from Ghaziabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

consumer id 3025482681

Address:Ghaziabad, Uttar Pradesh, 201005

Dear nodal

I have taken a new connection for airtel digital tv thru there airtel app vide consumer number [protected] on 1st april 2018, i have been informed that i will get 3 month subscription with hd channels, after installation it has been informed that i will received only 1 month subscription and 3 month hd subscription after that i have requested for disconnection of my connection vide complaint no 72773 819 dated[protected],...
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G
Gurudatt Choudhary
from Indore, Madhya Pradesh
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in order to reverse back amount of 448 or add data plan on my airtel number of 9538739463

Address:Bikaner, Rajasthan, 334001

Sir i gurudatt residance of rajasthan (Bikaner) did airtel recharge of 448and 499by mistake on 12may 2018 at 9.30am aprox. But i wanted to do data 499 plan. Now i tryied to contact custmer care about this issue but they didnot give any satisfactory answer just by saying it canot be reverse back. I requested them to add atleast by data plan to my number which they cannot reverse of 448 plan. But they are not doing that too. Kindly help me...
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S
sssk456
from Chennai, Tamil Nadu
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airtel mnp issues due to poor operational team in airtel.

Address:600117

I have raised several times mnp request to airtel postpaid connection. I have been made to visit almost 10 times to showroom due to in proper communication between airtel valsaravakkam branch showroom and airtel main office.. Mismatch in address, email ids etc. Its been more than 1.5 month, still nothing is progressed, twice my mnp got expired... Very pathetic service... If they can't do... They don't have right to say... Come join airtel...
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R
Rajesh Thokchom
from Tura, Meghalaya
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superstore refund my amount

Address:795001

Airtel automatically activates super store on my phone and deducted rs 113 of my account from 04 th may 2018 without my consent. On 04 it activated and deducted rs 2 from my account after that again on 06th done same. Again on 08th of may it deducted rs 5 from my account for renewal other it,. The same process is done on 10th of may after that on 12th of may yesterday they deducted rs 99 for the said program. All of this happened without...
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K
kirank3008
from Mumbai, Maharashtra
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non availability of basic services

This to bring to your kind notice that the customer service in airtel is pathetic they are trying to manipulate their customers by way of advertising, in reality they are least bothered about their customers.

First of all i called to the customer care and asked that i am using 7 connections of airtel in my home and in all the sim cards their is an offer of 99rs. Which is not available on one number ([protected]). I called the...
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B
Bunty Arora
from Mathura, Uttar Pradesh
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hot chillie service

Address:110093

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A
Ann Reba
from Pathanamthitta, Kerala
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airtel recharge has done 399

Airtel no: [protected]

Reacharge was on day : 6 april

7 times totaly done, since it was unsucessfull

2 times we got failure recharge money

(2 times (399+ 399) they credited back on 16 th april)

Remaining 3 times is (399 + 399+ 399) airtel has not return back the cash

Customer care informed us the last date for get back the lost amount was on 24 april,...
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S
Sudhanshu K Mishra
from Delhi, Delhi
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prepaid mobile: I do not receive sms, otp etc

Address:New Delhi, Delhi

I am not receiving sms, otp etc on my mobile (Prepaid). I had lost my handset with the sim. I got another sim card today and it was activated. The sim works well but the sim/phone does not receive any sms. The sim is not sending sms also regularly, but sometimes fails and at others succeeds. I have tried to contact and get help on 121 and 198 but of no avail. Kindly take care. Ifat...
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