Claimed

Airtel Complaints & Reviews

2.1
Last updated May 29, 2024
Complaints 54512
Resolved
21960
Unresolved
32552
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 807

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sowju Jessy
from Delhi, Delhi
Report
Copy

call not connecting to customer care

Address:Hyderabad, Andhra Pradesh, 500015

Good morning all,

This is to inform you all, airtel customer care number 121 is not connecting. Since yesterday i. E., 09th may 2018 trying to reach customer care number to complaint on recharge. I have done with free online recharge of rs.65/- top-up and received sms on my registered mobile number that the recharge done successful but till now i have not got my balance. I want my amount to be refunded or else want my balance...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
venkatalakshmi Subramaniam
from Chennai, Tamil Nadu
Report
Copy

self activated services

Sir,
I found many self activated services has been activated without my knowledge. Everytime when i recharge my mobile (Protected number) i found my balance become low within two days without any usage. On april 27 2018, u renewed a charge of rs. 5 for game arena and on april 28, 2018 u renewed a charge of rs. 25 for game suite and on may 10, 2018 u renewed a amount of rs. 25 for game arena. I feel something bad on your services...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
cmanish_30
from Delhi, Delhi
Report
Copy

unable to redeem winning of free hit on airtel tv app

Website:www.airtel.in

I am unable to redeem my winnings of airtel freehit to my paytm account. Whenever i click on redeem, all i am getting is a blank screen and nothing else. I have mailed them many times but didn't get a working solution yet. They don't even reply to my mails. I already have a working paytm account with the same number i registered on airtel tv app. I just want them to transfer my winnings in my registered paytm account as i am not getting that...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
premdude5555
from Dehra Dun, Uttarakhand
Report
Copy

high network issue

Dear airtel we all know that you are going through a difficult phase after the launch of jio, but please have some courtesy towards your existing custmer.
Airtel is having the worst network in my area in delhi, i am managing any how with this but since 3 days they are terminating all the calls except on airtel no. Also they have blocked porting facility. I am able to message to all other number in country except 1900, what the hell...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravi1016
from Lalganj, Bihar
Report
Copy

unable to get network in my sim

Address:801109
Website:www.airtel.in

Hi i port into airtel from vodafone still i am unable to get network on my sim. Already 20 days passed but not able to get any information from airtel store or airtel customer care. I am helpless. My number is [protected]. I request you to please help me in it. I am really worried about it. My number really stucked up. Please solve this problem as soo as possible. I'll be highly grateful to you
Thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aurabinda Sil
from Kolkata, West Bengal
Report
Copy

unauthorized deduction from talk balance twice.

Address:Kolkata, West Bengal

Dear sir,
I would like to inform you about the quality of services being rendered by airtel co (Bharti airtel ltd) recently. They have deducted unauthorised way amount from my talk value balance twice. They have activated some vas although i have never applied for the same. The details are furnished as follows.
1) 1st deduction : on 5th may 2018 at 11 : 50 pm rs. 35.00 (Rs. Thirty five only) has been deducted from my talk...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhishek_kumar_76
from Satrikh, Uttar Pradesh
Report
Copy

balance deducted excess

Address:Patna, Bihar, 804452

Name shyam babu singh
Mob no [protected]
The matter is on dated 05/05/2018 Rs 80/- top up has been added on above mentioned mob no
But on 07/05/2018 around Rs.66/- deducted
While contacting customer care they have replied that a std call has been made for 01 min (but no call has been made and if the call has been made also what charges has been applied )
In this connection i would request you to pls look...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
annkkur91
from Gurgaon, Haryana
Report
Copy

call termination

Address:New Delhi, Delhi, 110054

Dear airtel we all know that you are going through a difficult phase after the launch of jio, but please have some courtesy towards your existing custmer.
Airtel is having the worst network in my area in delhi, i am managing any how with this but since 3 days they are terminating all the calls except on airtel no. Also they have blocked porting facility. I am able to message to all other number in country except 1900, what the hell...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mona Arse
from Dindori, Madhya Pradesh
Report
Copy

fidenza service

Address:Bhopal, Madhya Pradesh

Airtel — fitonza money deduction

1 review
De deepikakumar on may 4, 2018
Submit a complaint
Rs. 35 has been deducted from my balance saying fitonza has been activated without any previous notice. But i didn't activate anything. It is unfair to activate services without the knowledge of the concerned person. Moreover taking these much amount from a common person is not the right thing. So kindly look...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
srinu vas abhi ram
from Hyderabad, Telangana
Report
Copy

didn't have to offer what they said

Address:Visakhapatnam, Andhra Pradesh, 530011
Website:www.aitel.in

Im using bloody ###ing airtel network no [protected]
i request for port on 23/4/18..
ur executive called me on 24/4/18 n gave me an offer 995rs pack with 1yr validity. it will activate on r before 8/5/18 but still now I don't get any offers.. when I call CUSTOMER CARE no 198 on 9/5/18 they said we gave 99rs pack for u... it's a waste of 15 days because o[censored]r bloody network what the ### u doing bloody so of ###... get...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Gandhinagar, Gujarat, 382424

Date: 2 May 2018 at 21:25:55 IST
To: [protected]@airtelworld.com
Subject: Rs 648 deducted from my account yet to be credited in tv account.

My bank statement for rs 648 deduction as attached. The amount shown as deducted on 25 Apr 18. The bank has confirmed the said deduction in your favour.

Customer care officials have been troubling me again and again asking for bank data which has been submitted...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
swaroop M
from Bengaluru, Karnataka
Report
Copy

poor service on airtel dth

Address:560035
Website:www.airtel.in

I am a user of airtel dht. The service has got disconnected and i have raised tickets for service rectifications, i have written mails to the nodal officer as well. (Email id - dthnodal. [protected]@in. Airtel.com). But for the last 8 days not a single technician has visited my house for rectification. Every day a different person calls me and says pls give me last chance we will rectify today but no one rectifies.

Also suddenly i...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
S
Satish_kr
from Mumbai, Maharashtra
Report
Copy

port no not activated from 1 week

Address:Raigarh, Chhattisgarh, 496001

My no [protected] was ported one week back but it is still not activated. I have contacted the customer care office more than 4-5 times but every time they reply it will take 2-3 days. After asking customer care mam at dhimrapur chowk office of raigarh c. G she is replying with undisciplined rude manner who don't have the manners how to talk with customer. Kindly activate the no or arrange to refund the rs 1430/- so that i can move to other...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
H
Hema Krishnadoss
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount debited from account but transaction failed

Address:605100

I tried to recharge a airtel phone. The money is deducted from the bank, but recharge not successful. Please refund the money.

Here is the transaction id[protected].

Date 09 may 2018

Narration [protected] - citrusairtel

Cheque / ref no :[protected]

Value date 09 may 2018

Amount rs. 200

The money is deducted from bank, but the...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
V
vinay.sathyanarayana58
from Bengaluru, Karnataka
Report
Copy

international roaming 3997 not working

Address:560050

International roaming activated on no: [protected] on 7th may 2018 for 3997.
Received confirmation sms that roaming was activated.
Parents landed in us on 9th may 2018, plan is supposed to contain 500mins of free calls.
However parents got charged for incoming and outgoing calls, the balance got over and are unable to make calls now.
This is completely irresponsible from airtel side to have issues on a critical...
Helpful
1 other people found this review helpful
1 found this helpful
6 Comments
Report
Copy
K
khoj india
from Delhi, Delhi
Report
Copy

my balance has deducted without my consent

Address:Bhagalpur, Bihar

Dear sir,

I have a mobile no. Which is [protected] have been recharged with rs.80./ and get rs.75./ but my balance has shown of rs.25./. I have tried my best to show all details after downloading airtel app but i am unable to get any details even it also not shown recharge details.
Because of balance deduction we have not make any recharge on this no.. Some time ago i make complaint for this balance deduction and deactivate...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Saharsh Dhurka
from Gurgaon, Haryana
Report
Copy

behaviour of airtel executive is rude

Address:302005

We went airtel office on 8th may 2018, behavior of airtel executive rishiraj from c-scheme branch jaipur, is very rude, when i went for an inquiry of my bill dues, i asked for my bill detail he asked me to wait for an hour. I activated international roaming plan of 2999for 10 days and by mistake of airtel they charged 2 times for same plan and even when i asked to make a call to manager, he himself was very rude krishank from bombay, really...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashish.nain
from Gurgaon, Haryana
Report
Copy

incorrect bill charge after port out

Address:Gurgaon, Haryana, 122001

I have port my number from airtel to idea.in the last bill, they have 500 rs extra exclude my monthly rent for internet charges (Even if i have left my 35 gb data in the account)
My number - [protected]. I go to airtel store but they said they can't raise my complaint. So please resolve my bill issue.

The company like airtel they can make such small mistakes and i can't raise the issue in the airtel store as well....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Papai Sinha
from Chennai, Tamil Nadu
Report
Copy

payment charge without bill

Address:Howrah, West Bengal, 711227

Dear sir/ madam

Informing you that, after changing the network vendor on march’ 2018 from airtel to vodafone due to their poor connectivity, airtel charge me extra without the bill. The mobile number is [protected], for which i want to launch a complaint to consumer court.

Several times i have requested to airtel for the bill. Also, they are treating me to block my number.

So, i would request...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:411027

I am constantly being harassed by airtel representatives for a bill payment. I had an outstanding bill of 12, 600 which i paid in april, 2018 and had requested them to disconnect.

I have received another bill worth 8, 000 out of nowhere and now have started receiving calls from the representatives asking me to pay the bill. The representative from mumbai (That's what she said) are absolutely uneducated and speak in unacceptable...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy