Croma Complaints & Reviews

i bought a hardisk from Croma, Kamla nagar, Delhi branch....after some time it broke down..when i went to Croma for its replacement as it was in warranty period. they told me to show the bill...after examining the bill they said they cant replace it because no serial number of tht harddisk was mentioned on it.
I told them that that is their mistake because when they gave me the printed bill at the time of purchase...it wasnt even printed...

Hi,


I had purchased a croma split A/C on the 21 May 2012 with invoice no. SLF02AO[protected]. The product was delivered on 22 May 2012 around 4 pm. I am a film studio/edit suite owner and have high end machines that run continously. The issue that I would like to bring forth is that inspite of repeated requests and constant follow up on the helpline, help is far from coming. No one has yet come for product demo or installation....

wE HAVE PURCHASED A SAMSUNG TAB 650 FROM CROMA SHOWROOM IN MUMBAI UNDER THE SCHEME THAT ALONG WITH THE TAB WE WILL BE ENTITLED TO A BLUETOOTH AND A CARRY CASE.AFTER MAKING THE PAYMENTS WE WERE GIVEN THE TAB AND INFORMED US THAT THE BLUETOOTH AND THE CARRY CASE WILL COME DIRECTLY FROM SAMSUNG.THE PRODUCT WAS PURCHASED FROM CROMA SHOWROOM MUMBAI BUT TILL DATE NOTHING OF THIS SORT HAS ARRIVED THOUGH REPEATEDLY WE ARE APPROACHING CROMA SHOWROOM...

The Croma store in DLF Mega Mall is pathetic. The mobile, which was given for servicing was damaged by the store. They insisted to me to take back the damaged handset. I did not agree and then they said they will check with service center and then get back. They never get back. I had to try number of times in the call-center and still they do not get back. A worthless and responsible service from Croma. The Store Manger does not have any...

I had ordered two Samsung LCD TVs which were supposed to be installed immediately after the TV delivery was to be made. They never turned up and the installation date keeps getting pushed to a future date. The at the Croma store in Bandra (where the purchase was made) keep giving false promises and stop taking you seriously once youve paid them. I would not reccommend Croma to anyone....

My name is Virat Prashar. Contact No. [protected]. I have complaint of "Croma (Vashi) Ground Floor,Unit no. G-23/24/25, C/O Center One Mall, Plot No 33 , Sector 30 A , Navi Mumbai - 400705 " . From there I bought "HP mini notebook & MTS data card" on 3rd March 12.

Problem is regarding with MTS Data Card (No. [protected]). I called to customer care and they told me that my documents are not completed,...

I have recently purchased a Plasma tv from chroma and I am highly disappointed by the service team from chroma. I had requested them to help me buy an Full HD LED tv which was for Rs.43000/- and they tricked me into buying a sad HD Ready Plasma TV for Rs.38000/-.

They assured me that this is the best deal and gave me a home theater, but I all was a piece of crap. The TV does not play all format that were promised to me, and...

I purchased a Siemens C360 cordless phone on 20th March 2010 from Malad Croma Store. However since day 1 it was ridden with technical faults. There is no harm in saying I was sold a defective piece by the esteemed Tata Enterprise Croma.

I exchanged the same phone with the store 3-4 times but the repair was of no use. Frustrated I kept the phone aside and didn't use it for 2 years.

In december I came across...

Please Share and Be Aware.

Sad day today for me. I bought a brand new X-Box 360 Kinect from Tata Croma on 25 April 2012. It worked fine. Today evening at 7 PM when I started it and played the Microsoft Sports Bowling game given free with the box set, the screen hanged. I restarted the X-Box and instead of the happy green light it is giving a red light on start. Followed XBox website instructions and unplugged and replugged...

We bought a Carrier 1 ton Durakool Star 5 star ac from Croma R City Mall, Ghatkopar, Mumbai. First of all we were told that the display piece is the last piece and this was after decision of buying the product. Sales Invoice No. SLF02A[protected].

Then the outdoor unit recd was damaged. This was discovered when a Carrier engineer unpacked the outdoor unit for installation. By this time the indoor unit was already installed!br...

hi, i have parches one split air condition of croma made from croma store on 13th march 2012 by bill no SLF02A[protected] on the name of my company Gipsy Entertainment Pvt.Ltd. was suppose to get install in 48 hours as per their nomes but got installed after one week i was shocked.
after installation ac was working OK but all of a sudden on 2nd April indoor unit has started leakage of water and i have given complain but since from...

Hello,

This is with reference to the compliant which i have given to the Croma customer care service On March 30th 2012 regarding my microwave oven tunner problem. Before that i have raised this issue twice and one of the technician have came to my home and told the board needs to be changed. After a week i have not heard back any response from anyone of them. Each time i have to give a call to know the status of the issue...

Sir,
I have purchased a AIO Hp printer F4488 from CROMA SOUTH EXTENSION PT-2,Delhi on 11 Mar’12 in discounted rate as it was the last piece(with warranty one! as told by them) with out carton,user manual,soft ware CD. i have been provided connector cables and adoptor and the gave me down loaded software on my pendrive for installation. On installation on 13th I found the paper feeding was not proper and it pulls the paper on sided....

I had purchased a Nikon digital camera on 30 JAn 2012 from PAcific MAll Croma Centre UP.There was a freebie ( Lather purse + Watch) from Nikon along with camera but Representative did not give me due to out of stock and promised to call me within week and arrange the same.But since last 2 month neither they call me not gave my freebie even when I went to centre representative behaviour was very rude and just excusing that out of stock.IT...

Hi,

Below is the example i faced how Croma people are cheating with public to sell their products.

I went to Croma Store at Aditya mega mall Indirapuram on 24/05/2010 to buy a window AC.
At that time I was told that " if i purchase Croma AC then they people will provide me warranty of three years and if i take extended warranty then it extends up to 5 years including services . means i need not to...

Hi,

We purchased two Croma Window AC 1.0 & 1.5 from Croma Anna Nagar branch. He was promised that the bill will be send to the mail id provided in the bill. I have recieved the copy of bill for Croma Window AC 1.5.
I am yet to receive bill for Croma Window AC 1.0.

Please send the same immediately.

Regards,
Vidya...

Hi,

I purchases Croma Window AC 1.5 on Saturday (17-March-12). I need to contact the Croma Anna Nagar store manager urgently with regard to the purchase and installation. As there is no direct contact number, I am forced to go through Customer Care toll free number provided.
From morning (19-Mar-12) I have been trying to reach the Manager, everytime the Customer Care representative keeps telling me that the Manager will...

My Croma brand AC, less than two years old, caught fire at 2 am on Friday, 16 March, 2012. The whole unit was totally burnt and the freon and oil inside caused heavy smoke and dust. Luckily the fire didnt reach the bed and wardrobe or there could have been damage to life as well.
As bad as this is, what followed in my interaction with Croma CustomerDisservice was worse. I impressed upon them that this was serious, that they probably...

We purchased a split AC almost a year back on "7th May 2011" from the Croma Store at Jubilee hills, Hyderabad and the product is lying as though new. From day 1 it has been giving problem and we have called for the technicians 4-5 times already. Everytime the technicians come they are unable to detect any problem so they fill gas and go. The AC works for 2 days or so and agains stops working. In October 2011 when we asked the store...

I bought TV and home theater at croma kothrud on 11-Mar-2012. Shop person assured me that I will get delivery very next day. When it was late I called croma customer care on the same day. customer care person also assured me that I will receive deliver on time in any case. But I did not receive delivery on time....