Claimed

Ecom Express Complaints & Reviews

1.8
Last updated May 29, 2024
Complaints 6410
Resolved
1263
Unresolved
5147
Quick Links
Statistics
Share
Contacts

File a complaint to Ecom Express

Having problems with Ecom Express?

File a complaint and get it resolved by Ecom Express customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Ecom Express reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:Qtr No. M/52 Ward No. 13

My order status show 'not delivered' but I have received wrong product and still the status showing delivery on 27 October but i received my product on 22 October. The i had ordered i haven't received that product instead i get wrong unexpected product.
The product i had ordered that is eWool sweater but i get long black cloth. i haven't received that product instead i got wrong product and in order status it has shows your order is...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harini suratha
Oct 26, 2023
Report
Copy

OFD lock applied and product is stuck in transit

I ordered a product on 10th October 2023. The order was out for delivery on 17th October and no delivery person tried to contact me. The product was out for delivery again on 21st October and again no one contacted. When I called the delivery manager, they said that they're not able to deliver the product because they're still settling in their new office. But they're giving fake updates like I'm not answering their calls. And now 'OFD lock'...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
ankit786kgp
from delhi, Delhi
Oct 26, 2023
Report
Copy

Delivery made wrongly in my address

Address:kharagpur

I haven't placed any order but received an order from ecom and on denial to accept the courier boy quarreled with my family and took 650 rs and went away....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vanibk
from Pollachi, Tamil Nadu
Oct 26, 2023
Report
Copy

Not delivering products and returning it

Address:Udumalpet

This is the complaint about ecom express from Udumalpet. The worst delivery service provider. The delivery boy named Antony did not even attempt a call to deliver the parcel and updated my product to be cancelled as per my request. When I received a call form AJIO I got to know that he had done this. I got a message in what’s and when I tried to contact him and asked why was this done incorrectly and said I will take it with AJIO. His irresponsible...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saherrrrrr
Oct 26, 2023
Report
Copy

Cyber Fraud

Address:Keshavpuram, Awas Vikas 1 Kanpur

Today a delivery boy with a parcel came to my house with a package which I have not ordered with 600/- COD...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kooki_gamer
from Ajmer, Rajasthan
Oct 26, 2023
Report
Copy

I'm complaining about delivery without any order at my house

A delivery happen at my house without any order, the delivery boy was of Ecom Express, he was took 650Rs. from my house. resolve this as soon as possible, and I am also wanting to get my money back....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Psychopomp
Oct 25, 2023
Report
Copy

Ecom express not delivering order

My AWB: [protected]
These three pre-paid items have been out for delivery since past 10 days.
It was out for delivery once and then automatically got rescheduled within few minutes without any calls.
Delivery executive Is not picking up any calls called numerous times
Tried reaching out to them via customer service which is useless and same vis email
This is such a mental torcher...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prateek Ranjan Pandey
from Gurugram, Haryana
Oct 25, 2023
Report
Copy

Its been 1 week and Ecom is not delivering my package.

Address:Gurgaon, Haryana

AWB - [protected]

It has been 1 week and Ecom isn’t delivering my package. Every day it’s out for delivery and I keep calling the delivery guy who gives a new excuse to not deliver it. He is very rude on the phone too. Every day the status is updated to ‘CUSTOMER not reachable’ when this person never calls me. He lies in the system. Phone number of the guy that I receive every day - [protected].br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
smiingbandit
from New Delhi, Delhi
Oct 24, 2023
Report
Copy

Non delivery of package and rude service from delivery manager

I have ordered an item from IFFCO eBazar online. The package was picked up by EcomExpress on 12 OCT 2023 and is still undelivered. I have received multiple messages on my mobile that the package was undeliverable without anyone contacting me. When I called the mobile number of the delivery manager that was provided to me in the message from EcomExpress, I was told rudely "I am not a delivery boy" and the phone was hung up. I have written...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aruna11956
from Gopalganj, Bihar
Oct 24, 2023
Oct 25, 2023
This thread was updated on Oct 25, 2023
Report
Copy

Received an order which was not ordered

Today i received an order from Ecom and that item i didn't ordered also. But it was cash on delivery and am unable to see that order in any app to return it
Please help me to return the item and get refund

AWB - [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AnsariAf
from Mumbai, Maharashtra
Oct 23, 2023
Oct 24, 2023
This thread was updated on Oct 24, 2023
Report
Copy

Not getting the exact delivery date

Dear team
We have ordered a fire boltz watch from their official website in 14 October 2023
It has been 10 days but we are not getting any delivery date for that order, only it's showing on its way
Transaction details:[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Debangshu_M
Oct 23, 2023
Oct 24, 2023
This thread was updated on Oct 24, 2023
Report
Copy

OFD lock on shipment

My product has been out for delivery since the 18th of October but 3 times in a row it is showing undelivered. No attempt at all has been made to deliver the product and no delivery person has called me.

Now its showing OFD lock applied. Please help! It is important for me to receive the product immediately

Tracking ID: [protected]
Order ID:[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SubrojyotiDas
Oct 20, 2023
Oct 24, 2023
This thread was updated on Oct 24, 2023
Report
Copy

Product missing, shows under Investigation

I have ordered a product on nykka fashion which was shipped with ecom express. Tracking no. [protected].
It arrived in a city nearest to me (not the final destination) on 17th but it's 20th oct and still I haven't received the product.
Now the product has gone in a previous hub and it's showing "SHIPMENT UNDER INVESTIGATION". I think it has gone missing. I want my product, Durga puja festival starts from tomorrow and I need...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pankaj_Chauhan
from Delhi, Delhi
Oct 20, 2023
Oct 24, 2023
This thread was updated on Oct 24, 2023
Report
Copy

I'm complaining about damaged or fake product

I am ordered combo- Bluetooth wireless earbuds Smart watch(Deal of 2) of Rs1399 (COD) but the product is damaged or fake.I want refund and return of my product otherwise I go to consumer court and do complain about this
Sir please solve my problem fast and refund my amount...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I ordered some products nykaa app. The delivery boy didn’t reach out to me on said delivery date. App says to confirm the address and phone number so that the product can be delivered the next day. I am updating my delivery address and phone number daily now still no delivery is planned till now. Awb number is [protected]. Please resolve this as it’s getting more and more frustrating day by day...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
L
Lechnoobx
Oct 18, 2023
Report
Copy

Cancel order

Hi sir please cancel my order. Order I'd

[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akshaya.akula
from Hyderabad, Andhra Pradesh
Oct 17, 2023
Report
Copy

A fake order has been delivered by cod

A fake order no[protected]_1 has been delivered by ecom express agent by cod...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sheikh Md Nadim
from Jamtara, Jharkhand
Oct 17, 2023
Report
Copy

Fake cod delivery

I have received a delivery on[protected] which I have not ordered but unfortunately I paid the delivery boy and then I went to Ecom office near me to return they returned that but I still didn't get my money back rs 427. AWB no - [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:A-204, Happinest Apartment - Lifestyle, Thiruckathur Village, Singaperumal Kovil, Chengalpattu, Oragadam Industrial Area, Kanchipuram

My Order 16951137, TRACKING ID: [protected], Women's warm waterproof snow hiking boots - SH100 Velcro, Did not delivered to me and your delivery person is giving false statement that they were not able to contact us without, actually no one called me.
And the other thing is that I received 3 other orders to me delivered within this week except this one.
I have a flight to Europe today night and I needed this shoes urgently, but...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Siddharth Rajiv
Oct 16, 2023
Report
Copy

Product not being picked up for many days.

Jabra had arranged a pickup through Ecom express to send my earphones back to them. The pickup was scheduled on 12th October and there have been no response from the courier yet. Some of their numbers don't work at all and every day I call the robot says it will be delivered today....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy