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Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

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Last updated May 26, 2024
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Maharashtra State Road Transport Corporation [MSRTC] reviews & complaints page 7

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S
sushil disale
from Akola, Maharashtra
Sep 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Cancelled Booked Ticket of Beed to Nigdi Bus of 07.09.2023

Address:Beed Bus stand

Dear sir,

I cancelled my bus ticket on 06th Sep'23 from Beed MSRTC reservation office.

Name of traveller:- Sushil Disale and Rutuja Tapse

Date and Time of journey :- 7th Sep'23 11 PM

Boarding Point :- Beed

Destination :- Vallabhnagar

Trip number :- BEDL0000508

Ticket number :[protected]

Transmission ID :- 20230904011030000905548263011673700...
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S
sushil disale
from Akola, Maharashtra
Sep 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Cancelled Booked Ticket of Beed to Nigdi Bus

Address:Beed

Dear sir,

I cancelled my bus ticket which was scheduled at 11 PM on 07.09.2023 from Beed to Nigdi on 06th Sep'23 with the help of Beed Bus stand reservation office.

Name of traveller:- Sushil Disale and Rutuja Tapse

Date and Time of journey :- 7th Sep'23 11 PM

Boarding Point :- Beed

Destination :- Vallabhnagar

They cancelled ticket successfully and...
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A
Asawari Pande
from Powai, Maharashtra
Sep 11, 2023
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The bus driver dented my car and argued with me

Address:Pune

Dear Sir, Ma'am, Today on the nagar road a bus dented my car in traffic on the boot and argues with me that i backed my car. The was standing extremely close and when questioned started arguing with me and stood in front of the car and started creating a scene.

Bus number - MH12 TV 3816...
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S
sanjeevbhogal
Sep 8, 2023
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Unsuccessful MSRTC Ticket Booking, Unauthorized Debit

Website:www.msrtc.maharashtra.gov.in

Dear Sir/Madam,

I am writing to report an issue with an online bus ticket booking through MSRTC on September 8, 2023. Despite a successful payment of Rs. 335 for a ticket from Mumbai Central to Tide, I did not receive a booking confirmation or e-ticket. My MSRTC reference number for this transaction is[protected].

I request the following:

Immediate refund for the unsuccessful booking.
An...
+1 photos
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K
karansakpal2
from Mumbai, Maharashtra
Sep 7, 2023
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Money debited but ticket not shown in my ticket list Hello,

Address:h.s khan compound samata nagar near shani mandir sn dubey road dahisar east

I have booked e-ticket from msrtc web site. I used upi payment while booking a ticket. Total amount rs.1065/- cut from my bank account.
(Transaction status - success)
I checked "my tickets"on msrtc web site, but ticket status was not available nor i have received booking confirmation sms.
I checked the "availability of the seats" which i have booked, but, it was showing seats are available on msrtc site even after my...
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Address:Jalgoan

I am suffering to Dhule to Nagpur bus from Jalgaon to akola Bus number MH 14 BT 5019 is bus ticket is high and bus is very dirty and poor condition and bus conductor is not good to misbehave passenger old person and women please do clean and replace this person for this tour that is illiteral person he is not liable to do this work...
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Address:Jalgaon

I am suffering to Dhule to Nagpur bus from Jalgaon to akola Bus number MH 14 BT 5019 is bus ticket is high and bus is very dirty and poor condition and bus conductor is not good to misbehave passenger old person and women please do clean and replace this person for this tour that is illiteral person...
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T
TejasNatu
from Sangli, Maharashtra
Sep 6, 2023
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Amount is deducted but ticket is not booked

I was booking ticket for MSRTC shivshahi Bus starting from Swargate Pune to Miraj dated 8th sept 2023 with Departure time as 18:00 hrs. After filling all the details and making payment i filled all necessary card details, the amount was deducted from my bank account but the ticket was not booked. I haven't received any ticket in my MSRTC account nor any mail from MSRTC.
Ticket was booked for 2 people costing total amount Rs.831.18/-.br...
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R
Roshan.Kadam
Sep 5, 2023
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Ticket Cancelled but Refund not received

Address:Mumbai

Dear Sir, I cancelled my online journey ticket, As per message on MSRTC online reservation system my cancellation voucher number is 46939956. even after around more than 2 months from ticket cancellation date i didnt received my refund amount. as per message of MSRTC i should receive my amount within 7 days after cancellation, Please guide me to recive my ticket cancellation amount. Thank You Roshan Kadam...
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U
uwais_fit
from Mumbai, Maharashtra
Sep 4, 2023
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Intentional Accident

Address:Maharashtra Vahatuk Bhavan, Dr. Anandrao Nair Marg, Mumbai Central, Mumbai 400 008., Mumbai City, Maharashtra

This was a bus from khed to Borivali.
Bus number MH13CU6844. Driver Batch Number 28411. This Incident took place near Mankurd Bridge on Monday 4th September 2023 at 5:02pm.
The Bus was being driven rash in the traffic and the driver intentionally hit my car from behind. after hitting when i stepped down the car and i abused and told him to take the bus behind. then he started arguing with me so i called the police and then the...
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B
Bhakti Kulkarnni
Aug 30, 2023
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I want to download my bus ticket

I am unable to download it from website. I received only message but I couldn't download it.My Ticket No. is 48306511.Could you help me in this matter....
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Ticket Amount Deducted but Ticket not booked
ID: prajurpatil
Bus: Sangli To Swargate Pune (Shivshahi) 04.30 pm 20/08/2023
Booking Date: 19/08/2023 time: 10.51 pm

I was booking ticket for MSRTC Shivshahi Bus starting from sangli Bus stand till Swargate Pune dated 20th Aug 2023 with Departure time as 04:30 pm. After filling all the details and making payment, the amount was deducted from my bank account but...
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V
vasimshaikh8483
Aug 13, 2023
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Refund after Ticket Cancellation

I had Booked ticket from Dadar East to Phaltan for 06/08/2023 with ticket number 48026467 which I had cancelled approximately two days before the departure of the bus. The Cancellation Voucher number is 48040636. I have not recieved the Refund till date....
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Address:Shivjanmbhumi-Junnar

Hello,

I am frequently traveling from shivaji nagar, pune to alephata. Every time I found very less buses between this route where mostly we are traveling by standing as it always crowd there. This is basic need where MSRTC closely look into this as every person paying full ticket fees but they not even get sit for traveling.
I request MSRTC to think to add more buses as it going to crowded in future as well.
br...
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M
Mahesh9823
Aug 12, 2023
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WOrst service

Bus conductor and driver smoking they are stopping at very rude places they took to much fare but they took time like ordinary
Worest service please stop your services
MSRTC worst...
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M
mshidore
from Pune, Maharashtra
Aug 10, 2023
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Bus stopping at all stations & new routes for taking out vehicle to highway

Address:ph. no. 9004046385. Mukund Shidore Pune

I travelled by Deogad aagar(depot) bus from Pune to Pethnaka on 8-8-23.

My Tickets no. is 083971 dt. 8-8-23 at 6:38:44 am time. Tkt. photo is attached.

Bus Ticket timing is 6.38 am. Bus stopped at all stands & no stand locations also. Karad & Satara going inside & coming out is cumbersome. It dropped me at Pethnaka at @11:30 am a 5 hr. journey. Its too much travel of 5 hrs.

Bus took some different...
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N
Nilesh algag
Aug 9, 2023
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Bus not stop in bus stand

Address:औरंगाबाद नाका, पंचवटी डेपो जवळ , नाशिक

Date 09/08/2022 bus timeing 12:30pm
Bus - Nashik To Nandgaon
Bus stand - aurangabad naka near panchvati depo, nashik
बस थांब्यावर बस ड्राइवर ला आवाज देऊन त्यांनी बघून सुद्धा बस थांबवली नाही आणि वारंवार नांदगाव डेपो चे बस ड्राइवर ही गोष्ट...
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A
aparve
from Mumbai, Maharashtra
Aug 7, 2023
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Complaining about behavior (Thane depot - S B korade)

Address:Thane

Hello,

Writing this email to bring to your notice of a recent incident happened with me during my journey (refer the details below and attached ticket screenshot). There was one fellow passenger who boarded the bus at Swargate (Pune) . He was having a report of a break down bus and was asked by some MSRTC authority on carry his journey. An argument started between the fellow passenger when the bus was on its way to Thane....
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A
aparve
from Mumbai, Maharashtra
Aug 7, 2023
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Complaining about conductor behavior (Thane depot - S B korade)

Address:Thane

Hello,

Writing this email to bring to your notice of a recent incident happened with me during my journey (refer the details below and attached ticket screenshot). There was one fellow passenger who boarded the bus at Swargate (Pune) . He was having a report of a break down bus and was asked by some MSRTC authority on carry his journey. An argument started between the fellow passenger when the bus was on its way to Thane....
+1 photos
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Respected sir/madam,
Yesterday I was there on Pandharpur bus stand. I was there for nearly about 2.5 hours. But there was not single local pandharpur sangola bus in that time duration. There were another long route buses but they don't allowed sangola passangers in their bus because of heavy crowd.
On enquiry counter they said that there are buses after every half hour. But these buses don't come most of the time for 2 to...
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