Standard Chartered Bank — Unable to redeem rewards Points
Brahma05
Nov 5, 2023
Nov 6, 2023
This thread was updated on Nov 6, 2023
Address:
Powai Branch Area Mumbai - Powai Branch Address Unit 101, DELTA Building, Hiranandani Gardens, Powai, Mumbai- 400076
Hi Team,
I have tried contacting the Standard Chartered Bank Credit Card Team but no one was helpful. Even I have written multiple email even though there was no reply from the team. I would like to take this up you. As They have charged with high interest when the outstanding amount but when i have paid all the outstanding and now i want to use my rewards points it is saying the card is not registered but when i login my internet banking it is fine. But when i click on online rewards it is not working
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Standard Chartered Bank customer support has been notified about the posted complaint.
Dear Customer,
This is with reference to the query that you had mentioned at https://www.consumercomplaints.in on[protected] regarding the issues on your credit card with the Bank.
We observe that the details provided are insufficient for the Bank review your query. Hence, we request you to click on the following link https://bit.ly/2XMJPhr and share complete details including account details, registered email ID, registered contact number for us to review and respond conclusively.
Alternately you can reach out to our service channels with the details for us to assist your further.
Please be rest assured that at Standard Chartered Bank we constantly endeavor to understand the needs of the client to provide better client experience every time.
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This is with reference to the query that you had mentioned at https://www.consumercomplaints.in on[protected] regarding the issues on your credit card with the Bank.
We observe that the details provided are insufficient for the Bank review your query. Hence, we request you to click on the following link https://bit.ly/2XMJPhr and share complete details including account details, registered email ID, registered contact number for us to review and respond conclusively.
Alternately you can reach out to our service channels with the details for us to assist your further.
Please be rest assured that at Standard Chartered Bank we constantly endeavor to understand the needs of the client to provide better client experience every time.
Regards,
Standard Chartered Bank