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Voltas Complaints & Reviews

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Last updated May 26, 2024
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Voltas reviews & complaints page 6

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S
Shitiz gagrani
from Mumbai, Maharashtra
May 8, 2023
May 9, 2023
This thread was updated on May 9, 2023
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AC not working-No response from service centre

I logged a complaint on 12th Apr'23 regarding Voltas AC is not cooling properly. After multiple calls, . technician visited my home and filled gas without checking leakage.

After a day, again I faced same issue. Instead of checking issue properly, service centre ( Jay Refigeration Centre, Bharuch) closed the complaint without my consent.

I dropped several mails/connected to voltas customer support but no...
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Vikramdev
May 8, 2023
May 12, 2023
This thread was updated on May 12, 2023
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Service technician doubt full behavior and not action on complaint

Address:A 1/26, 1st Floor whs marble market kirti nagar new delhi

I bought inverter split ac 1.5 ton on 1 march 2020 from Shiv electronics, Kirari Chowk. On 20 April 2023, a complaint was lodged for the problem of not cooling. Voltas tecnician aakash came on 27th April. After checking he told that all the parts including PCB are correct. R 32 has filling. He took a visit charge of Rs.590. After that, despite complaining several times, the tecnician talks on the phone itself and cancels the service request...
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Roni Dasgupta
May 4, 2023
May 15, 2023
This thread was updated on May 15, 2023
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Voltas split AC manufacturing Defect

Address:Sech Abasan, IC-8, Saltlake, Kolkata 700106

I, Priyanka Roy bought a voltas split AC (183V Vectra Prism 1.5 Ton 3 star) on 21st April, 2023 from Khosla Electronics, Axis Mall, Kolkata. The same while being installed on 3rd May, 2023 was found to have a manufacturing defect and not properly working as indicated by the voltas represntative hence a servicing was requested. Today, dated 4th May, 2023 the service representative came by to diagnose the issue and found a broken part in the...
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Suresh Kumar G R
May 3, 2023
May 3, 2023
This thread was updated on May 3, 2023
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A/C Machine which was supplied was old one

Address:SF.NO 276/4, GINNING FACTORY ROAD IRUGUR NORTH COIMBATORE- 641103

Order #[protected]
Purchase Order Date: 06/04/2023
Payment Date: 11/04/2023
Material Received date: 21/04/2023

We had placed and order for two machines for cassette ac and in which one which received was used one. The payment was done fully and we did not expect this kind of service from a brand like you. The issue was resolved by replacing with alternate machine.

Now we have lost the trust...
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Aqib11
from Allahabad, Uttar Pradesh
May 2, 2023
May 3, 2023
This thread was updated on May 3, 2023
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Unnecessary delay in repair and installation of ac

Address:17A , 1, Lukerganj, Prayagraj

Sir/Ma'am
I bought a split inverter AC R32 of your company on 17th of May 2022. Recently I got it serviced and it was found that the air conditioner was not cooling properly. Another technician visited us after that and he repaired it but it was not working still.
I made complaint about the same but the service has been postponing the service for the last week. They just sent a technician and he told me that the machine will...
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VivekSendurpandiyan
from Chennai, Tamil Nadu
May 2, 2023
May 3, 2023
This thread was updated on May 3, 2023
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Split AC

Address:3/902, F1, DV Manor Apartment, Medavakkam, Chennai - 600100

I purchased a new Voltas Split AC which stopped working in 2 week's of time.
I raised a complaint on 27-April (Req # [protected]), the technician visited on 29-April and informed that the board needs to replaced. I am in continuous touch with Voltas Customer care team as well as service team but not receiving any update on when the board will get received and when the AC will be repaired. Every time I call, the only response I get...
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sandy65
from Kanpur, Uttar Pradesh
May 1, 2023
May 6, 2023
This thread was updated on May 6, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-compliance of the Annual Maintenance Contract (AMC) for my Voltas AC

Address:FARIDABAD

Dear Sir/Madam,

I am writing this letter to file a complaint against TATA Voltas regarding the non-compliance of the Annual Maintenance Contract (AMC) for my Voltas AC.

On 16 Apr 2023, I contacted the TATA Voltas customer care center regarding the malfunction in my AC. I was informed that my AC would be repaired on 17 Apr 2023. However, despite several follow-ups, TATA Voltas did not repair the AC on the promised...
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Vinod1405
from Ghaziabad, Uttar Pradesh
Apr 29, 2023
Jun 30, 2023
This thread was updated on Jun 30, 2023
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Voltas AC working issue "SR23042702098"

Dear Team,
I have purchased a Voltas 5-star window AC from Voltas authorized dealer on 24th April 2023 . Product information - Voltas Vertis Elite A "4011478A23AC12776".
But after installation by Voltas technician, we observed the noise in AC. at the same time we informed to Voltas technician but he told us that he can only install AC not to solve the noise issue, for noise issue, we need to raise a fresh request again... I...
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Kumara sudhakara rao
Apr 29, 2023
Apr 29, 2023
This thread was updated on Apr 29, 2023
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Indore water leak

Address:Jayaprakash street

Hai this is sudhakar from cumbum prakasam district andhrapradesh.i purchase Volta's 5 star inverter ac before 20days. The main problem is water leak indoor please resolve my problem...
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Vruthra
from Bengaluru, Karnataka
Apr 26, 2023
Apr 27, 2023
This thread was updated on Apr 27, 2023
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Installation delay

Address:Ruthvik Tejas Synergies, No.64/1, Anu Plaza, Ground floor, Uttarahalli Main Road,BSK 2nd Stage, Chikkalasandra,Bangalore-560061

I have bought 1.5 ton inverter 5 star split AC on 23rd April 2023 and the product was delivered on the same day. I had been promised to get it installed within 48 hrs
Till now it has not been installed.Showroom person and installation head, both are not answering properly and as of now they are not picking my calls. As I am facing difficulty towards summer heat, l request you to do the needful....
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vermasuraj10678
from Faridabad, Haryana
Apr 26, 2023
May 3, 2023
This thread was updated on May 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst customer support

Address:Faridabad
Website:voltas.com

I have purchased voltas 5 star windows ac on June 2021 from Amazon and registered the extended warranty as per instructions. I have taken all the services from voltas itself. 10 days back, I started AC and felt that it's not cooling and I have raised service request to voltas([protected]). I being an customer was expecting to get some call from service provider but that didn't happened. I made the calls to different people to finally reach...
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eureka apta
Apr 25, 2023
May 11, 2023
This thread was updated on May 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unprofessional technicians, delay in service, no response

Address:berhampur odisha

Pure cheaters. Took spares of our air conditioner 12 days back. No call, no update. The technicians didn't knew a single thing. I had to call and ask them about the problem. Now after 12 days they are asking "what was the problem sir" and saying to pay 12000/- .for a new spare.
I doubt their intentions and not going to pay the 12000/-
. I am going to file a consumer case against them for fraud.

Have attached...
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paul goutam
Apr 25, 2023
Apr 26, 2023
This thread was updated on Apr 26, 2023
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Water is coming inside room through AC

Address:Hyderabad, Neredmet pin-500056

Dear Sir,
My Mob Number is [protected]. I installed AC 1.5 Ton 5 Star on 31.03.2023 (Just 20 days). Now water leakage through AC inside room. I tried to contact Customer care service but there is not response from them. I am located at Hyderabad, Neredmet Pin Number 500056. Please do the needful action as early as possible...
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MOHAMEDAZIM M KAKIWALA
Apr 25, 2023
Apr 29, 2023
This thread was updated on Apr 29, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Escalation on Service Request No: 23041508912

Address:Juhapura, Ahmedabad, Gujarat

Hi Ms Gauri,

Service Request Number:[protected]

Service Center: YES ELECTRIC

Service Center Number:[protected]

I am helpless to resolve this issue. No one is responding to my complaint. Try to call call centre, Ankur thaker [area service manager, voltas], Yes electronic Mr. Yash Mehta [your service provider] but no one's is picking up the call or nor responding to my complaint. br...
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Prashant sojitra
Apr 25, 2023
Apr 25, 2023
This thread was updated on Apr 25, 2023
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No installation

Address:Kothapet Hyderabad

I have purchased voltas Ac 5 days ago.but no any installation person call for installation my ac and no any response from store or voltas promoter at store...
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arvindsingh55555
Apr 25, 2023
May 3, 2023
This thread was updated on May 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Installation of Split AC

Address:Clubtown Gardens, Block-1, Flate 4/E, 12 MM Feeder Road Rathtala Kolkata - 700057

I Ranju Singh have purchased a Voltas AC of 1 Ton 5 Star of Voltas on 18th of April 2023 and have teken self delivery on the next day that is 19th of April 2023. Then I rise a service request for installation of my split AC and got time for installation is 24 hrs to 72 hrs but even after 5 days of waiting still installation service centre people are not visited my house or nor contacted me. In between yesterday I got a message on my register...
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Sri Hari Nandi
Apr 25, 2023
Apr 25, 2023
This thread was updated on Apr 25, 2023
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Installation Delay

Address:Choudhury bazar, keut sahi, Cuttack -753001 Odisha

I'm Sri Hari Nandi from Cuttack, Odisha
I purchase a voltas 1.5 ton split Ac from 16/04/2023 but yet not installation from company, i try to contact service center but they can't respond...
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Uma Ammagari
from Hyderabad, Telangana
Apr 25, 2023
Apr 25, 2023
This thread was updated on Apr 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service center not responding

We filed ac not cooling service request on 13 April 2023. Service center sent a technician who checked and said problem is with outdoor unit but other team will come to fix the problem. The other people who came did not do anything and closed without resolving issue and spoke rudely. Our service request is [protected]
Service center ac comfort services in hyderabad is ignoring calls.
Customer support keeps telling to call service...
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adv mitter
Apr 24, 2023
Apr 29, 2023
This thread was updated on Apr 29, 2023
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Over charge for AC installation

I have purchase a voltas split AC on dated 21/04/2023 form Electronic Craft B-4&5 Kanti Nagar Delhi 110051. It has to be installed by voltas authorized technician, I have to pay 599/+GST as installation charge. A technician came to install the AC on dated 24/04/2023, but he demanded over charge to me i.e. Rs300/ for stand installation Rs1200/ for drill charge which is not justified. If I have to pay these charge over and above of Rs599/ then...
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ansharora341
from delhi, Delhi
Apr 24, 2023
Apr 25, 2023
This thread was updated on Apr 25, 2023
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Voltas ac

Our ac is not working from last 10days. ac isn’t doing cooling . i have two ac of voltas. first one is a 2 old and another one in 3 year old. Both the ac has same issue. I registered my complaint on 16 april. And today is 24april. All the customer care number are busy and I don’t know what to do. my personal suggestion is please do not buy voltas products it’s quality and service are very very poor. i know daikin o general hitachi are...
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