Claimed

Airtel Complaints & Reviews

2.1
Last updated May 29, 2024
Complaints 54512
Resolved
21960
Unresolved
32552
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 1793

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:Chennai, Tamil Nadu

I have paid the advance amount 1000rs for broadband connection.. It's been 1 month no one had called me to install the collection.I raises many complaints with customer care, no one has taken action properly. I called customer care about 20 times....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prakash batna
from Bengaluru, Karnataka
Report
Copy

non activation of new postpaid connection for more than 5 days

Address:Bangalore, Karnataka

Hi, My sim still not got activated inspite of repeated followups and chasing. Its been more than 4 days and it still isn't activated. The assurance from the airtel person to get this activated before 5pm today also failed. I never thought that airtel will have such worst customer service and the customer has to run from pillar to post to get one connection activated. This is very disappointing and frustrating and the service levels...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanyukta11
from Delhi, Delhi
Report
Copy

Automatic deduction of Net balance and money balance

I had an internet balance of over 1.5 GB and a balance of around Rs 190. But airtell deducted it all from my account without any so usage or any thing. This is a big shame for such a big company. U cannot keep your customers happy. There is no point in making false claims of giving best service to your customers when you cant even keep them with you and help them out. I hav been severly hit by financial blow from your side. You people took...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nirala99
from Pune Metropolitan Area, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Neither recharge done nor amount reverted

Address:Pune, Maharashtra

On 26-April-2015 at near about 6:11 AM I recharged mobile no [protected] with amount 60 and 100. 60 recharge failed. 100 recharge successful. Transaction detail of amount was INB/[protected]/CITRUS PAYMENT SOLUTION/. Airtel not reverted 60 in my account. Please revert my failed amount....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vivekbhardwaj28
from Gurgaon, Haryana
Report
Copy

prepaid mobile no 9560344283, poor service

1. I have taken new airtel prepaid mob connection no [protected] on 25 Apr 2015 .from Air tel relationship centre at Crossing Republic, Ghaziabad and I am residing at Paramount Symphony, Crossing Republic. 2. My mob no is not working properly.I am facing problem in receiving incoming calls.When someone tries to contact on my no, it does not get connected. 3 I have aiready lodged complaint vide reference no PR[protected] and PR[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chamy chitravelu
from Badagara, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

International Roaming pack was not activated - My request was ignored

Address:Chennai, Tamil Nadu

Hi, I am karuppuchamy, I have requested Airtel to activate my international Roaming pack. I was unable to call them from the location where i was so i have sent the request by their online request. But they have not activated the pack so around Rs.[protected] Bill has gone to 13000. I feel very bad about that... i have been the airtel customer for more than 3 years but they have not responded to my queries propoerly. They...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kichu3089
from Mumbai, Maharashtra
Report
Copy

deducted amount from my airtel money

Address:Chennai, Tamil Nadu

Hi sir /madam I am a prepaid customer of Airtel from 2010 from Chennai . Recently I had a bad experience with Airtel as when I was trying to recharge an amount of Rs.201 thru airtel money (remaining balance of airtel money) I was surprisingly got a message that the amount not credited to my main account instead some Internet plan activated . When I reached customer care i got a responds that its an offer got activated with my number...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nila.jc
from Mumbai, Maharashtra
Report
Copy

MNP- From Docomo to Airtel

Address:Coimbatore, Tamil Nadu

I have been trying to port this mobile number 92XXXXXXX576 from Tata Docomo to Airtel since April 2nd. After several visits to nearby airtel showroom and few calls to customer care, the number was ported out of docomo network but still there is no Airtel signal in the mobile and the airtel executives are asking us to "just wait". Its been a week since number was ported out but don't know why its taking so long for Airtel to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SanjitPanja
from Mangalore, Karnataka
Report
Copy

Address change and customer name change

Address:Kolkata, West Bengal

Hi, Could you please execute the below request against connection number#[protected]:- 1) Change the communication address to C2, 2nd Floor, Ghosh Para, Kestopur, Kolkata-700102 Near-City Public School 2) Consumer name change to Sanjit Panja from Abhijit Ghosh Thanks & regards, Sanjit +91 [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Satish Chander Koli
from New Delhi, Delhi
Report
Copy

Complaint on mobile# 8003433983

D/S, This has your kind notice that I have facing some unacceptable problem on my mobile account, sir, I used the said number which is issued on my mother's name (Kampori Devi) from couple of years, I have noticed that unknown person made some ISD (international) calls from unknown mobile number, but your system deduct the money from my account. In this regard I already launch several complaints as well as contact with customer care executives...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
shahnawaz91
from Mumbai, Maharashtra
Report
Copy

Lost Mobile Phone with Airtel Sim Card

Address:Mumbai City, Maharashtra

I lost my mobile phone today morning. My mobile is latest Android phone. Near to my office. I m trying on my phone. no the bell is still ringing but no. one is picking up my call. It Might be fallen some where, but it is lying alone wherevermy phone is. I dont know its exact location. Can u please help me how to get my mobile phones exact location....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AV Manjunath
from Bengaluru, Karnataka
Report
Copy

Fraud Transaction done from credit card

Address:Bangalore, Karnataka

Dear Sir, / Madam, There is a Airtel bill of Rs. 4870 was done on 22-04-15 @ PAYTM BILLDESK from my credit card SBI Credit card- [protected], kindly give the details to as which number was the bill paid. Kindly do the need full. Thanks. AV Manjunath....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
japhruddin ansari
from Gurgaon, Haryana
Report
Copy

Complaint regarding new connection

Address:New Delhi, Delhi

On 2nd April I had applied for new connection then airtel person contacted me and told me about plan then again another airtel person contact me and told me about another plan, and she told me a "corporate plan" there benefit was 800 local and std minutes and 200 local and nation sms, but my company was not listed for corporate plan, I had told that thing but she told me that there is no any issue you just pay 350 Rs. for this plan and I...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
bhupen1357
from New Delhi, Delhi
Report
Copy

Wrongly charged for Nepal calling from India after Earthquake

Address:New Delhi, Delhi

Dear sir/madam, I made an international call to Nepal from my prepaid mobile phone number [protected] at Delhi, India to provide help for Earthquake victims. As per information repeatedly flashed on Indian Television, all international calls from India to Nepal are being charged at the rate of local calls in India.But, I have been charged @ Rs:12/= Pl arrange to do the needful at earliest and inform me accordingly. Regards, bhupender...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pragya Mohan Saxena
from Delhi, Delhi
Report
Copy

ILLEGAL AIRTEL OUTBOX INSTALLATION IN OUR HOUSE-KINDLY REMOVE IT

Address:Ghaziabad, Uttar Pradesh

I am writing this complain on behalf of my Retired Father. His name is PK Saxena, he lives in Ghaziabad B16, Nehru Nagar Apartment, Ghaziabad U.P. He bought this house in 2009, and my family shifted in this house in 2010, then they saw the airtel Internet connection out box installed in our house premises. It was a shock for us. It is installed in our outer porch wall, which is covered by almost 6 meter tall wall. In this space we keep our...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rohar
from Chennai, Tamil Nadu
Report
Copy

Activation of my number 8527012608

Dear sir, Purchased one SIM card(M No-[protected]) from a shop near Axis bank ATM, Sham nagar, Khayala Road New Delhi -18 & submitted all required documents on 15.04.15.In the night of same day verification was done by Airtel regarding Identity & Address & the number got activated.After 3 days phone got disconnected by you.Till then everyday I am visiting to that specific shop and your Jail road Airtel office but nobody has...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Victor Araunah
from Hyderabad, Telangana
Report
Copy

LAILA service activation

Address:Guntur, Andhra Pradesh

Im facing a problem with LAILA service whic is activated without my knowledge... And when I call 15223 to deactivate, I always get the voice saying the servers are busy or updating process is going on, ... so can't acept your request... Airtel is too stupendous... [protected]......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ani nampoothiry
from Delhi, Delhi
Report
Copy

Broadband Data Usage

Address:New Delhi, Delhi

Fixed line no-[protected] I paid my bill on 1st April and on 17April I got a message stating that my 15GB data usage is over.We are a family of 4 members and all 4 are working my data usage never comes more than 2 or 3Gb in a month and they this time they said that 15 GB got over in 15 days I called customer care delhi to know the data usage they said that they do not have any detail and to check in website.I informed that I had submitted...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kheyali Mitra
Report
Copy

URGENT! DISCONNECT MY ACCOUNT

Address:Kolkata, West Bengal

I have called customer service and asked to cancel my post paid connection ([protected]) and have already cleared all the dues. To my utter surprise it is still connected and I am getting monthly bill. I am not liable of giving the bill for this month as I have already asked to cancel in the month of March, and it is your carelessness to continue the connection. Please disconnect the connection or I have to take further steps for this...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Rs.200 dispensed during recharge my mobile no.[protected] on[protected]. It is not credited to my account uptill now. Transaction was made through internet banking. SBP bank Zirakpur. Regards BalbirChand...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy