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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 1957

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S
srkdattu
from Hyderabad, Telangana
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Outstanding amount even after closure of postpaid mobile connection.

Address:Dakshina Kannada, Karnataka

I was a customer of Airtel postpaid services (Mangalore circle, with phone no [protected]). As i had moved out of mangalore and settled elsewhere, I had stopped using your services from June - 2012. I had also contacted your customer care requesting them to suspend my services henceforth and also i will pay the outstanding amount payable on it. But, recently i got a notice to pay the outstanding amout of Rs 2537.20. My relationship number...
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P
prasad268
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong information provided before selling 4G sim

Address:Pune, Maharashtra

Hi, I brought a 4G sim (No: [protected]) with 2GB for Rs.450/- monthly rental plan. Before selling the sim, the airtel executive informed me that after 2GB usage, the speed will decrease to 3G speed and completely free. Now, I got a call from Airtel, who explained me the Rs. 450/- plan. He suprised me saying that after 2GB consumption, I will be charged for the extra data usage upto a maximum of Rs.1000/- with 5p/100KB and for further...
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S
SARTAJ191
from Mumbai, Maharashtra
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deducted more than rs 265

Address:New Delhi, Delhi

I received a sms from airtel that "transfer an amount of rs 1000 or more and get free std calls @ 0.30/minute on your mobile" on my mobile no. [protected]
And this also mentioned on www.airtelmoney.in
I transferred the money from my mobile 3 or for time from last two month's but
the benefits did not get till yet. I have used my calls more than rs. 330 @
1.5/minutes, it was more than 220 calls....
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D
deepthi30
from Pune, Maharashtra
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airtel broadband harassment

AIRTEL BROADBAND sunrise enterprises (begumpet) Took an advance of rupees 2599 for installing airtel high speed internet in our house about a week ago. since then I have made around 50-60 calls out of which 40-50 calls were unanswered and when they answer, they say we will install in an hour/ this evening/ tomorrow/ in 24 hours and so on... so far they have not installed the connection. I want them to refund my money since the...
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S
SARTAJ191
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received no benefit & Loss rs more than 265

Address:New Delhi, Delhi

Dear Team,

I received a sms from airtel that "transfer an amount of rs 1000 or more and
get free std calls @ 0.30/minute on your mobile" on my mobile no. [protected]
And this also mentioned on www.airtelmoney.in
I transferred the money from my mobile 3 or for time from last two month's but
the benefits did not get till yet. I have used my calls more than rs. 330 @
1.5/minutes,...
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P
Pratyay Masanta
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Refund of failed transaction

Address:Bangalore, Karnataka

I recharged my airtel prepaid phone ([protected]) online on 01/02/2014 on airtel's online recharge site (www.airtel.in). I did a full talktime recharge of Rs. 300/- and made the payment with my Visa ICICI debitcard. But once I made the payment, THE RECHARGE WASN'T DONE ON MY PHONE NO as well as THE TRANSACTION WAS MADE FROM MY ACCOUNT. Transaction ID given was[protected]. No action taken till now. Kindly look into the matter. ...
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H
Harita Amerisetti
from Hyderabad, Telangana
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to change the contact number that has been registered while airtel DTH connection

Address:Hyderabad, Andhra Pradesh

Customer id- [protected], Balkampet, Near B.K Guda Park, Srinivasa Nilayam pin -500038, Hyderabad, Andhrapradesh. For Security aid purpose i have given [protected] number while taking airtel DTH connection.As your service messages are continuous disturbing .So i want to register with my own number i.e., with [protected]...
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K
kalyan peddu
from New Delhi, Delhi
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Deceiving customers

Address:New Delhi, Delhi

I converted my number [protected] into postpaid. According to Myplan services provided by Airtel I chose to activate 999 plan on my number but they actually activated 299 plan. Notwithstanding the grievance, I thought of converting back to prepaid but the customer care replied that I cannot do it before 90 days from activation.In view of this I wish to bring to notice the perfidy of the agent who offered me the postpaid plan: When asked...
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I
Ishank Tewari
from Delhi, Delhi
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Number not converted from prepaid to postpaid in 15 days

Address:New Delhi, Delhi

This is completely irritating. Even after furnishing all the required documents to the company, my number has not been converted from prepaid to postpaid. I've been getting calls from the customer care just to confirm whether my number has been activated or not. I don't understand how the system works in Airtel such that the calling team can't check the status of any number whether it is active or not. On a daily basis, I'm...
+1 photos
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D
DrKaushal Prajapati
from New Delhi, Delhi
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Regarding Validity

Address:Ahmedabad, Gujarat

Hi
My mobile no is [protected]. I have recharged my phone online with 198 rupees for 30 days validity, but company gives me only 28 days validity. When i asked to customer care service than they told that company has reduced all tariff validity to 28 days. I have recharged online . In official website of airtel they shows the full 30 days validity for the same scheme but company didn't provide me the full validity. I have already...
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V
vibzonline
from Bengaluru, Karnataka
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Blocked customer care

Address:Thiruvananthapuram, Kerala

Hi,
I am using Airtel mobile since many years, my number is [protected], I am not able to talk with the customer care executive, I have tried 121, 198, [protected] [protected], I am not able to get the option to select to talk to our executive, I know from my friends that sometimes Airtel does this purposefully, they are misusing the facility of blocking irritating customer to block genuine customers also, where can we approach to lodge...
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Hi, My mobile number is [protected]. An amount of rupees 75 has been deducted from my main balance without my knowledge. After the amount got deducted only i got a message that i have been activated for some packs which i have not done. Please help me get back my balance. Thanks, Azar...
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I
ILoveMyself
from Mumbai, Maharashtra
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Postpaid to Prepaid Conversion Balance Transferred to Wrong Account

Address:Bangalore, Karnataka

Hi,

Please find the complaint numbers 54899180 and 54873893. I have mailed lots to [protected]@in.airtel.com and called 121 and 198 more than 10 times already. No one is attending to these. I want my money back to my account. Call me @[protected]...
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S
shyniravi25
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False commitment & non-installation of BB after cash collection

Address:Jabalpur, Madhya Pradesh

This is regarding false committment by Airtel Staff & poor Customer service Delivery agsinst new Airtel BB connection.
I had applied for a new BB Connection.On 27/01/2014, an executive name Mr.Abhinav Kalsiya from Airtel visited my place, gave me full details about the plans & products.On 28/01/2014, I called him at his Mob.No. [protected], handed over all the formalities along with the SD of Rs.250/- for the same.I was given...
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shyniravi25
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False committment & non installation of BB after cash collection

Address:Jabalpur, Madhya Pradesh

This is regarding false committment by Airtel Staff & poor Customer service Delivery agsinst new Airtel BB connection. I had applied for a new BB Connection.On 27/01/2014, an executive name Mr.Abhinav Kalsiya from Airtel visited my place, gave me full details about the plans & products.On 28/01/2014, I called him at his Mob.No. [protected], handed over all the formalities along with the SD of Rs.250/- for the same.I...
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D
dixitashutosh007
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet 4G Not working since weeks

Address:Bangalore, Karnataka

Hi Its Ashutosh, new victim of Airtel and its fraud customer services. Its my 6th experience with Airtel customer care team. And this time it is for Airtel 4G connection. I am having Airtel 4G device since last few months. Connection was running fine and smooth for some time and one day Internet connection stopped working. I called customer care on 25th Jan 2014 and asked for resolution. After 7th attempt of resetting my device....
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C
chandankumar1986
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel broadband fraud

Address:Bangalore, Karnataka

On Saturday (1 feb 14) I requested to take airtel Broadband Internet connection and called airtel outlet, one of the representative came to my home and collected the document along with my photograph, Check of RS 500 and 100 rs he asked as a connection charge. He commit that, I will be getting the Internet connection by that itself till 6 pm but after that nobody called me and still I have not got my Internet connection . I called him hundred...
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M
Mohamed Ansari m
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Improper service on line shifting

Address:Chennai, Tamil Nadu

Hi, Since last 3 years I'm using Airtel with proper service, but I don't think the same service is providing now. I requested to shift my connection on 28th Jan 2014, from Velachery, Chennai to Pallikaranai, Chennai. When I contact customer care they said he having problem with the piller and its going to be fixed within 3days but its not fixed, for such kind of issue we already informed to them 1month before for the feasibility...
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V
venu_preet
from Razole, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

9849623252

Address:East Godavari, Andhra Pradesh

Dear Sir, Earlier I used to get payment receipt from you through e-mail but the same is not getting since few months, for which I am troubling a lot to get reimbursement against submission of your receipt. Kindly arrange to forward recent payment of 30.01.14 and in future also kindly ensure to send on regular basis. Thanks & Regards G.M. Venu Gopal [protected]@hpcl.co.in...
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V
Vinayakumar G
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SIM Card Activation

Address:Bangalore, Karnataka

Hello,

Am switching my phone number from Vodafone post paid to Airtel post paid with plan
Alive Net CUG 299 Combo Plan

Name :Vinayakumar G
Company :Atos India private Ltd
Phone Number :[protected]

I submitted the documents and two people came for verification (one for Office address and one for my room address)

Now my problem is my vodafone number deactivated(01/02/2014)...
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