Airtel Complaints & Reviews

complaint regarding signal and satte box..........on[protected], i have registered complaint through your customer care...... regarding signal and satte box but last few days it did not resolve through your company......my customer id no=[protected].........contact no=[protected], [protected]....please solve this as soon as possible.....thanxxxx.......

My customer ID is [protected]. Airtel digital TV representative fixed dish antena at wrong location i.e. facing parapet wall of the roof resulting loss of signal which is affecting picture quality. Such is the quality of picture that during bad weather, no signal is received thus completely blank screen. When talked to customer care service on phone on 16.6.13, their executive rudely said it is my problem not of airtel. He refused to register...

I have purchased a new sim card from a local retailer located at Allied Complex, Sharifa Road, Mumbra in Thane District on 24th June 2013. The mobile number given was [protected]. I was been told that within a day the connection will get activated.

Now its almost 3 days still the connection is not been activated. Within these 3 days i have called many times to airtel retailer each time a get a different reply.

One...

Dear Sir/Madam,
I requested to airtel customer care executive to activate internet services on my above-mentioned connection.
Customer care executive told me that he has activated the same service and told me to use after 12 hours. in same manners i used the internet on this mobile after period of 12 hours as asked by customer care executive.

When I saw bill it was billed by huge amount due to usage of internet,...

Sir,

I have taken my airtel connection [protected] on[protected] from Gandhidham.
First of all in Airtel relationship center they didn't tell me that Airtel has a very very poor network connection in Gandhidham.
They cheated and i took a postpaid connection.
My starter plan was hero retail 399 second plan - gj.
From the first day i was having the network problem.
still i paid the bill...

I have wrote to airtel on 10th may regarding signal strength not good in my area. I got response from airtel and next day a person came to my home and checked the signal strength. From on that I am replying to them, but every time they raise a new call and say this will be resolved in some other day. This happened for atleast 4 times.

Please find the reference number for more details.

Complaint Numbers:
br...

Hello I'm Rajesh,I own a Airtel 3g dongle connection - number [protected]

complaint 50980572 raised on 8th June - [resolve date 12th june 2013]
ref.no: F[protected]
Raised this complaint for the signal issue that i face inside my home.(Signal strength is 0%) done with basic trouble shoot by
call operator.Informed they will send their engineer to my place to check the issue.

There is field...

Hi,

My Airtel digital Acc. No. [protected]

I have re-activated my account because airtel digital tv scheme for inactive customers. I got call that airtel regarding the 6 Month offer, you will get 6 month free. ( I have recorded call from you ) & activated my account again on[protected] by paying 1250 INR of 6 month charges ( 200 X 6 months = 1200 + extra 50 Rs. because your executive told me that resumption...

Hi,

I am user of Airtel Broadband & landline ([protected]) for more than 4 years but iam facing issue in my broadband & landline every month.

since 11th May 2013 I have facing issue with my broadband & landline.Earlier i have faced issue related to disturbance but after few days it gone dead .

no body give me proper answer from customer care.

some said that its major...

I Hemanth, iam using airtel broadband[protected], nearly 5 years, Few days back[protected] my airtel modem power adapter is burned. So airtel technical persons visited my place to resolve the issue.On[protected] the issue is closed. From that point of time, my external hard disk was missing. i suspect on Airtel technicians. i complaint to customer care about this issue. My Reference Number is 34446406, but i didn't get any updates...

I am Akilan. My family holds around 5 airtel phone connections and two DTH connections without any issues.

I took a new Airtel broadband connection - number [protected] . This has been a headache from day1. What speed was promised was not delivered (I understand it is many a times common with broadband of service not being upto the desired quality) and I was dissatisfied. I wanted to close this account and that was the reason...

dear sir
i m a prepaid coustmer of airtel and using my num [protected] for past 10 years. my airtel account became nil due to data services. i m trying to make talk time recharge but it is unable to make recharge saying that racharge not successfull on your mobile. i have tried phone to phone recharge and through paper coupon. but it was unable to make recharge. due to zero balance i can't make a call or sms. when...

HI,

I have request for MNP ( Portiblity) from airtel to vodafone, airtel keep calling daily 2-3 times from there call center and asking same why u shifting, i told them i want to be shifted and they not getting it forward and keep calling daily to get convence..... It's really frustrating ...... i want them to do needfull and stop calling.


Please advice.




Mohd...

I bought Airtel 4G LTE in last month date 29. I asked the Airtel executive for a demo and he came to my place for demo. For demo they user their device. The demo was so nice the dongle was working so nice in my hall at the speed of min 15 MBPS where in my Bedroom its around 3 MBPS. The most of the use of my internet is in my Bedroom as I need to work in US shift in night. I have mentioned all these details to that executive and I liked the...

I am an Airtel prepaid customer, my number is [protected]. I recharged my Airtel prepaid mobile on 19th jun, 2013 with an amount of Rs. 110 from the Airtel website https://pay.airtel.com/onlinepayments/prepaid-mobile-recharge.jsp . After the payment, the final page said recharge of your mobile could not be processed due to technical reason , but my credit card account got debited.The transaction id is 375346 .I want my money to be refunded...

I am in chennai. I have connection problem in my broadband airtel network for past one month. I complaint with their service nearly twice a day but i did not get any response from them. Whenever i call they telling some BLAH BLAH BLAH.............. But no one willing to fix the problem. This is the worst service experience in my life time....

Sir
I m using airtel dish tv.
want to change my monthly usage package.
Costumer saying "I will change my package only after month from the date of last recharge" means after 06/07/2013.
I think user must have rights to change its own usage package at any day....
Please help me...

I purchased a new airtel sim a couple of days ago. I have activated/verified with the usual process. I'm told that the number is active now.

While my incoming is working fine, I'm unable to recharge by any means. I tried online and phone to phone recharge. The retailer is clueless and so is your customer care dept. about this. No one has been able to help.

The airtel number in question is [protected]...

I have been using Airtel DTH since 2 yrs. ID [protected]. We are located on Bannerghatta Road. Bangalore. Since 6 days, we have been receiving bad signal which goes off intermittently with an error code of B 0001. WE have complained to the their number [protected] and the compliant numbers given to us was 31317221, 31250458, 31249269,31249010,31201797. Even though the complaint was never redressed, we keep getting a message on our mobile...

I bought an Airtel postpaid sim from an airtel executive who sits in our company on 13th June.I got a verification call on 15th of June.I was told that sim will get activated on 17th June, but my sim wasnt activated.When I asked the executive he said it'll get activated by evening.From then on it has been really frustrating experience for me and some of my friends who also bought their sims from the airtel executive.They have been saying...