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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 905

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S
sanjeev naregal
from Chennai, Tamil Nadu
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broadband new connection issue and no refund even after a month

Its more than a month that airtel is holding my money and connection is also not provided mentioning technical issues.
I spoke to dozen of representatives and their managers but till date no date provided for returning the money collected.
When airtel knew in advance that they cant provide new connection why are they collecting bigger amount (In thousands) and avoid customer reaching them... Is airtel running their business...
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Prabhat kumar saikia
from Margherita, Arunachal Pradesh
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recharged amount not considered in the account.

1) recharged rs. 600.00 on 29.01.18 vide transaction order no.[protected] and[protected]Rs.300.00 +rs. 300.00), through a airtel dealer and a/c balance was shown via sms as rs.583.80 against my id no. [protected].
2) but now recharge amount shown in the account rs. 300.00 only. On inquiry in the customer care it is told rs. 300.00 has been refunded to the dealer, which was not informed to me at all.
3) i have paid the amount...
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J
jigneshpanchal82
from Vadodara, Gujarat
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postpaid to prepaid is not activated from 5 days

Address:Surat, Gujarat, 394601

Dear sir
I was airtel postpaid customer from last 2 year now i am switch my number to airtel to airtel prepaid
I submitted all my valid documents and on 9th february 3 o’clock my postpaid number was deactivated so i inserted prepaid number card was inactive so i called to customer care they told me it’s take 24 hour time
On 9th feb they told file fir me 24 hours
After 24 hour card was not active every day...
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S
Suriyas_25
from Bengaluru, Karnataka
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cheated me on new airtel connection

Address:560099
Website:www.airtel.in/digital-tv/dth-contact-us/customer-care

Hi team,

I have got new connection yesterday 11 feb 2018 and i been told i will get all hd and sd channels for free for first month. And the installation team told digital service will get activate after 2 hours.

I don't see all the hd channels, from yesterday night i am calling to customer-care for getting this resolved each person saying it will get fixed by 4 hours max,

But still nothing happen,...
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S
sree1998
from Gurgaon, Haryana
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network signals are very poor in your area

Address:560016

In our Area airtel network coverage is Very and i log a complet last year August but no result still now and call receiving also very bad..
We are more then 500 airtel connection in our layout have and in every nmbr face this problem..
One tech person come in my location last year October and he say next 3 months problem will going to resolved. but not yet resolved.

I called Airtel customer care but no update.br...
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B
Bittu Suthar
from Jaipur, Rajasthan
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network issue not a good

Address:Sri Ganganagar, Rajasthan

In our location airtel network coverage best.. But call receving very bad.. Mean than enybuddy call me than say "not a velid nmbr..". Before 10 days... Till today..
No buddy solve no buddy care for this.
We 6..7.. Have friends have airtel nmbr. And in every nmbr face this problem..
One men come in my location and send location and say solve in 1 hour..
But no.....
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S
Shubhra@123
from Dimapur, Assam
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internet suffering

I have recharge 198 in my mobile no [protected].but your internet service is too embarassing and its too irritating . There are no internet speed for 3g service .so ican feel it now that i waste my money and also andhaar link with your sim card . If you dont take a necessary step either i have to port in other service ....
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S
som143
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction successful but beneficiary account not received money

Address:854326

Balance debited from my payment bank account but balance not credited to my uco bank account of rupees 2950.71rs. (UPI transaction). They told transaction successful. Bank Account No [protected]. When i trying to connect with customer care they talk to me very badly, they have no manner how to talk with a customer, and they cut the connection.
Help Me....
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N
nareshsharma.021
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broadband billing issue

Address:560070

Dear Sir / Madam,

I'm using a plan of Airtel broadband of Rs.1249/- plan. Inspite of paying the bills before due date regularly, Airtel is charging me with late payment charges ie. a bill amount of Rs. 1591/- which is irrelavant. Every time i'll get a call form these people saying your amount is due and everytime the amount will be more than Rs.3000/-. This month they called me and saying my total amount due is Rs. 3718/-,...
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K
kushkoel
from Noida, Uttar Pradesh
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poor billing with repeated mistakes

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

This is to request for refund of excess amount paid to my bank account.

Airtel number: [protected]
Airtel id: [protected]

Amount to be refunded: 1042/-

Hdfc bank account: ritu jain
Account number: [protected]

Pfa. A cancelled cheque for the same.

Please revert with intimation on refund status.

Besides the above, would like to complain...
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K
kannan_1976
from Bengaluru, Karnataka
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failure to load money into airtel payments bank account

Address:560077
Website:airtel money

On 2nd february, i tried to load an amount of rs.5050/- in my airtel payments bank account from my debit card (Transaction id[protected]. Though the amount was debited from my bank account, the same was yet to be credited to the payment bank account. I have also filed a complaint with airtel payments bank (Case:1515012) on the same day. They had assured that the money will be loaded into the account within 5 days however no action was...
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dip121
from Delhi, Delhi
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network and internet not working

Address:New Delhi, Delhi, 110043

Dear sir
I am writing this complaint due the problems those I am facing for the last 7 days on my three numbers [protected], [protected], [protected] actually the issue is that the network is blinking and internet properly working and I am gettin the signal 2g even after the recharge of 3g on my numbers and when I tried to contact on customer care the no. Is not reachable and not responding. Why I am getting poor connetivity and low signals...
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M
Maria Sebastian
from Ernakulam, Kerala
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I gb data is not available on my rs.399 recharge

From Chennai division . My phone number is [protected]. I have recharged my phone online for Rs.399 via internet banking on 05/02/2018. The transaction reference number is IGACUVUXVT8 . I used SBI online banking. I am not getting the promised 1 GB data per day .Kindly do the needful.

Thank YOU
Rosemary George...
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A
Ajit Barad
from Mumbai, Maharashtra
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regarding payment deduction

Address:Ahmedabad, Gujarat, 380008

I had made on line payment for airtel mobile bill through internet banking on dtd.10.01.18 but my mobile bill is still pending (Not paid) and amount is deducted from my bank account vide reference no. [protected] igacrwmon3 dtd. 10.01.18 and reference no. [protected] igacrwncu8 dtd. 10.01.18. And till date deducted amount is not reverted. So kindly request you to look into matter and do needful....
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G
ganapaumesh
from Bengaluru, Karnataka
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network complaint issue

Address:Udupi, Karnataka, 576201

The Airtel Network has troubled me a few days
Not reachable all incoming call.
The message comes missed call missage.

please solve the network issue : call drops, not reachable.

fIND ENCLOSED MISSED CALL ALERT MESSAGES

NAME : Ganapa Poojary
mobile Number : [protected]
Place : Near Adarsha Hospital, KUNDAPURA TALUK
UDUPI DIST, KARNATAKA...
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I
iamgnagaraj
from Bengaluru, Karnataka
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regarding broadband payment

Address:Bangalore, Karnataka, 560078
Website:airtel.com

Broadband bill deducted twice in december - 29th dec, when i called up customer care i was told reversal will be done

Later in january i received bill and the amount was not adjusted & jan bill also deducted

No proper response from airtel, when i call they say reversal is done but nothing of that sort has happened & i even sent them my credit card statement which clearly had no reversals...
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M
MohammedAzaruddin Kalburgi
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airtel broadband connection service

Address:560032
Website:www.airtel.in/broadband/bangalore

I took the new airtel broad band connection in bangalore cef no: 8096602, registered mobile number: [protected], and airtel policy was register and pay, then with 48 hrs connection will be made to your house. I made the payment on 08/feb/2018, but till today i have not received the connection to my house.
Airtel is making false promises to there customers, saying with 48hrs to give the connection and take advance payment to block the...
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M
manishsingh1508
from Gurgaon, Haryana
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[resolved] airtel wrong recharge

Sir i have a great mistake of my own fault. I have done one wrong recharge of amount 93 to other number. Please sir reverse it.

Wronge no [[protected]] amount 93 trid[protected]

Correct no [[protected]]

Please sir reverse in my amount

Please sir reverse it my account. Please please please sir....
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F
Foram Parmar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction not allowed due to freeze on account

Sir,

Sir,

I have credited rs 5950/- to my airtel wallet on 8/2/2018... As on 12/2/18 (After 48 hrs of transaction), i am getting the following message while trying to transfer money through airtel money app,

"transaction could not be processed due to debit freeze on account"

The app is also not allowing payment of the bill from airtel wallet due to freeze on account...
br...
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Address:Bangalore, Karnataka

I would like to highlight that i am facing a big time harassment from airtel regarding the wild & erratic bill generated for the month ending 22nd december 2017. The invoice raised was rs. 48, 244.78, which includes the international data roaming of more than rs.40, 000 for 1.5 days for my trip to maldives. Following are the points which would validate my position:

1) firstly, i never asked any airtel executives to activate...
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