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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 908

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S
Saravanan Manivel
from Chennai, Tamil Nadu
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broadband connection low speed - uplink

Address:Chennai, Tamil Nadu, 600087

I have applied as per airtel marketing person guideline for 40mbps connection. But i got 40mbps download and 9mbps upload.

I called customer care they said whatever plan you can buy, but from the plan you will get only 80% download and 20% upload

They're nowhere mentioned 80% download and 20% upload only possible with us....
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A
Ashutosh.inf
from Bengaluru, Karnataka
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metal harassment : postpaid to prepaid migration

Address:Bangalore, Karnataka, 560037

Dear sir,

I had tried at least 3 times to get my postpaid number converted from postpaid to pre-paid in the past few months. Everyone i had been given false promise that conversion will reflect in your account after to hour ironically it never happened. Today when i visited to ground floor, site no 36/37, chinnappanahalli village, kr puram, hobli,, east tal, maratahalli, bangalore, karnataka 560037 i had been told they don't...
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V
vpmlpm
from Hyderabad, Telangana
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call drops and network problem

Address:500027

I am calling from esamia bazar, hyderabad.
We are experiencing a lot of call drops and network issues in airtel network in this important - sultan bazar area of hyderabad.
We have complained many times, but nothing has been done by airtel yet.

If airtel doesn't improve its services over here, many customers will shift from airtel to other new networks....
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A
arkhan2018
from Mathura, Uttar Pradesh
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namkeen pack, 35 rs deducted

Address:Rampur, Uttar Pradesh, 244901
Website:Airtel

Yesterday after recharging my airtel prepaid no. With 150 rs i got another message within 5 minutes that 35 rs have been deducted for the namkeen pack, since i was not using airtel since 5-6 mths i never activated that service. Sms provided me one no. To deactivate the service, when i called that no. The service was deactivated but 35 rs were not returned. I want my 35 rs back, i better give this money to a beggar than to these filthy corporates....
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A
ankitvirgo23
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

failure of network

Address:New Delhi, Delhi

On 8 feb 2018 my at night my network gone and never returned till date. Next morning i connected to customer support and they advised me to change the sim from airtel store. Afternoon i get the message to restart my phone but again there is no network. I called up again and the customer care advised me to wait for 4 hours. Now today is 10 feb 2017 and still no network. As usual they ask 24 hours to resolve the issues. As these days everything...
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V
Vinu2411
from Coimbatore, Tamil Nadu
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transaction failed deducted amount still not refunded

Address:641604

Dear sir,

Yesterday i recharged my airtel digital tv recharge through airtel app amount of rs.415 /- the transaction was failed but amount deducted. I tried again, again my amount rs.415/- deducted but nit recharged and refunded. I was very disappointed. See attached my account statement that amount deducted from bharat tel. Please help to refund my money immediately.

My mobile number : [protected]
br...
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S
sanjaykale24
from Nashik, Maharashtra
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recharge not updated since 11 days are over

This refers to the subject matter, please note that for the airtel number [protected], i have recharged from airtel application through airtel bank for rs.399/- and it was not reflected to this number and i could not able to call also and messaging low account balance. There after i have called up on airtel customer numbers several times and got to know that the query will be resolved in 2days and also asked me to recharge for rs.10/- more...
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A
Abhi7819
from Ludhiana, Punjab
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wrong assistance provided

I had an active unlimited since 1 gb was not enough i wanted to club it with another unlimited pack. To confirm that on topping up i will not losse the previous data i. E 1 gb i contacted airtel via 121 service customer care executive told me that full venefit of 1 gb and 2.5gb willl be credited, seeing this i proceeded with the recharge but now i am just getting 2.5 gb whose fault is that. I request being a bonafied person i get the full...
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K
Krishna Yerru
from Vadodara, Gujarat
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heavy network problem@venkatapuram pincode: 507201

Address:Khammam, Andhra Pradesh, 507201

Since around 1 year now we are experiencing heavy network issues with airtel.in our area everyone using airtel is experiencing the same issue.in spite of number of complaints and follow-ups we are not getting any satisfactory reply. Neither there is any resolution to the issue. Phone does not work at all in the area venkatapuram and nearby in jamalapuram. Airtel claims to have best network but sorry to say that its not true and also we are...
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B
Berin Geo Raj
from Belgaum, Karnataka
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i'm complaining about 399 rs pack of airtel

Not even getting 2g speed on this daily 1gb pack...I had put a 3g pack of 399rs for my airtel SIM..but I'm not even getting a 2g speed..this is first time airtel is cheating like this. The pack says it's for non commercial use. Does this mean that we can't even use it for 2g speed. Hardly one whatsapp message goes from my mobile ....
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S
sreesai55
from Bhimavaram, Andhra Pradesh
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network and data on iphone 5s

Address:Krishna, Andhra Pradesh

Hi
I recently opted for portability from tata docomo to airtel. I’m using iphone 5s, when i went to local airtel distributor head office then sold me a 4g sim saying i would get 3g data on my iphone. It’s been 3days i didn’t see 3g on my phone, it shows on and off “e” and also it shows no service. Though it shows “e” never gets connected to the internet, tried couple of times reaching customer care. They answered change...
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S
Sourdish
from Delhi, Delhi
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high bill amount exceed credit limit without intimation

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi my name is disha i am using airtel post paid connection from more than 6 months now and my credit limit is 3600 but this month before 4 days i received a message where in it says my current outstanding bill is 15200 stating your services will be stopped and today airtel has stopped my services with out any intimation if my credit limit is set to 3600 then why airtel didn't stop or notified me when i exceeded my credit limit they shoul...
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P
pradeepcindia
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to do recharge since I convert postpaid to prepaid

Worst customer support
I hold an airtel number, which converted from postpaid to prepaid on 30th jan 2018and thereafter, i am not able to make any recharge, hence no outgoing and no internet.
Its been 10 days now. I have tried all possible options but of no use.
The airtel gallery guys are good for nothing, they do not know anything about their daily work.
I contacted customer care on 121 and 198. After big...
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R
ramya.simmi
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airtel number - does not exist

Address:641020

Sir, i can’t have access to my airtel prepaid mobile number. Perhaps it is deactivated as it was not in use for sometime.

Now i am facing problem because it shows that this number do not exists.

I want my number to be reactivated as soon as possible. Kindly help me to get out of it. My airtel prepaid mobile number is [protected].

I will regularise the connection....
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I applied for a connection on 2nd dec and paid rs 500. The airtel dealer first said that it'll take rs500 to install connection, then a month later, he said that since it's fiber cable, total rs1000 will be installation charges. So i made the second transaction of rs 500 on 18 jan.

I have since sent them my bank statements and transaction ids. But still they were saying that it's invalid.
Also, they are asking me to...
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S
sumana vangala
from Chennai, Tamil Nadu
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credentials issue

Address:Chennai, Tamil Nadu

I deposited money in my airtel wallet (Airtel payment bank)
Unfortunately i forgot all my credentials (Username, password)
And i forgot mpin. It's been one week i'm facing this issue.

But the customer care service members are not responding to my questions.

I gave the credentials which i gave while taking my sim and they are saying that the credentials are wrong.

I even confirmed...
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M
Mudasir Amin Sheikh
from Riasi, Jammu and Kashmir
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close my no

Address:192303

Please close my no. The reason for this is that i am not satisfied with the service provided to me from the time i migrated from prepaid to post paid. Even when i tried to convert it back into prepaid. I went to showroom at shopian. They told me to go sgr. Sonwar. The persons at sonwar sent me to rajbagh showroom. Rajbagh showroom asked me to go gogjibag showroom. Thus my week was wasted. Then i tried to close my connection but i was assured...
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G
Ganesh Dimri
from Kachhwa, Uttar Pradesh
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surrender of wifi connection no. 8527088997

Surrender of wifi connection no. [protected]

Dear sir,

This is to inform you, that i would like to surrender my post-paid wifi connection as i am suffering a lot connectivity issues.

Therefore, its my earnest request to you please do the needful as earliest. The details of my connection are as follows:
Name : ganesh chandra dimri ([protected])...
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R
Reddy9876
from Bengaluru, Karnataka
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online recharge issue

I have been facing online recharge issue from april-2017, every time they takes complaints and says it will get resolved with in 48hrs, but they never resolved my recharge issue. When ever i recharge amount get deducting and after 7 to 10 day getting back. Airtel is one of waste service provider, in my native place we gets only airtel signal so i am baring with this....
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T
Trups Salunkhe
from Dharwad, Karnataka
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bharti airtel limited refund required - total amount 366 inr

Address:412114

Hi team,

Kindly refund the deducted amount of 366 inr at the earliest. By mistakenly recharged this. We are not your customer. We want to recharge dish tv but unfortunately type mobile no and recharged amount of rs 366/-.
Request you to please refund this amount on below account no: [protected] hdfc
Ifsc code: hdfc0000007 name - trupti p salunkhe mobile no - [protected]


On 9th february...
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