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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 968

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D
Daljeet Sethi
from Delhi, Delhi
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sim not getting reactivated

Address:New Delhi, Delhi, 110015

Hello sir,
I have been using airtel for the psat 5 years and my sim stopped working on 11th december 2017 and i called customer care of airtel and they asked me to take it to the store and get it replaced so i got the sim replaced from the airtel store and submitted all necessary documents on 12th december 2017.

Since then its been 14 december more than 48 hours and even after making numerous complaints against the...
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N
N@ndu
from Renigunta, Andhra Pradesh
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my phone number is not reachable

Address:560067

As my friends and relatives are calling me they are getting that my phone is not reachable. After numerous times it is connected but that too disconnecting in the middle. I am facing this issue from last three months and i am sure it is not a problem with my mobile as i tried it in different mobile phone. Can you look forward into this and suggest me a solution for it....
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V
Vidya Prakash9999
from Bengaluru, Karnataka
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benefit not getting

Address:Siwan, Bihar, 841239

Dear,
I have an AIRTEL connection([protected]). I had got a message from AIRTEL "Rs 399 get Unlimited calling LOcal+STD and 1 GB/day". So, I recharged of Rs 399 on 03/11/2017 and get a message to recharge sucessfully. Currently I facing a problem. I not able to use internet nor make a call to any one. Please resolve my problem.

--
Thank You
Vidya Prakash
[protected]...
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D
DILNAWAZ RAGHIB
from Delhi, Delhi
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reduced talktime days instead of actual as offered by airtel app

Dear sir,
I had recharged my prepaid a/c with rs. 169 from airtel app promised to have free local and std calls for 28 days instead it valids only for 14 days. I tried to connect with customer care but they outrightly rejected and said by giving unrelated terms and conditions it has, but the terms and conditions was"not specified"in the app. They sent me the customer satisfactory message bearing
Ref. No. Cbnrv[protected],...
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In the view of the following ref. No. (1) sent: 05/11/2017 06:06:46 pm ccnor[protected]"ref. No. Is ­­ccdrp[protected] registered on 05-nov-2017 14:39 (3) ref. No. Is ­­ccdrp[protected] registered on 05-nov-2017 14:40 (4) ccnor[protected], registered on 06-nov-2017 11:04. (5) ccnor[protected] registered on 07-nov-2017 11:16. (6) ref. No. Ccnor[protected] registered on 10 nov 2017. (7) ref. No. Ccnor[protected] is registered on...
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G
Guri28306
from Bareilly, Uttar Pradesh
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balance debited from my account but credit another account.

12 december. The 103 rupees balance debited from my account but not credit on another account. Please sent back my money. My account no is [protected] and transaction id is[protected]. Send via bhim upi transaction [protected]@airtel to [protected]@paytm vpa address. Please tell me what is the region of this. Please give me my amount back. Fuddu bank hai airtel payment bank....
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R
Ramchandra Siriki
from Amalapuram, Andhra Pradesh
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auto renewal of 29. rs airtel data pack of 75mb

Address:East Godavari, Andhra Pradesh, 533105

What kind of customer care is this. Didnt at all expect this from airtel. I activated the 29. Rs data pack nearly 2 years ago and without my concern every single month they are deducting 29. Rs from my balance. The customer care number and ussd codes are not upto any kind o[censored]se and pity on your part. Deducting 29. Rs every month from my balance to give me data which i don't use. I require immediate response to solve this...
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Hello,
I want to complaint against airtel. About 3 months ago i have requested for porting my number from postpaid to prepaid and after one and half week they have deactivated my number without notifying me.
When i raised concerns about that they said from my side the number was still pending to call. This they have not said to me while i was requesting for porting my number.
Also this information i received after 1...
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I was using airtel data card number [protected]. On 20th july it stopped working. Since it had given me problems earlier also, i decided to discontinue. I called airtel customer care on 21st july and requested to discontinue the service which the call centre person confirmed me that the connection will be disconnected effective 22nd july. After about 15 days later i got a call where i was told that i have to pay the bill, when i questioned...
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S
Saroj S
from Bengaluru, Karnataka
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network issue everywhere..

Address:560037

Sr`s lisy
[protected] dec 2017 - level 1 - network issue - open
[protected] aug 2017 - level 1 - network issue - open
[protected] sep 2017 - level 1 - network issue - open

[protected] dec 2017 level 1 - open
[protected] nov 2017 level 1 - open
[protected] dec 2017 level 1 - open

All the above complaints related to the registered single customer upon the two numbers....
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K
Kazi Abu Rousan
from Khatra, West Bengal
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having problem in changing mpin

Address:Murshidabad, West Bengal, 742149

Hi, i am one of a customer of airtel service and i am having a problem is it,.. Myadhaar card has not the birthday date and month so i am having problem to get my mpin as when i am going to get new mpin i am unable to get because my aadhaar card has only the birth year. Please help me to find it.
My number is [protected]
And email address [protected]@gmail.com...
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Address:Gurgaon, Haryana, 122016
Website:www.airtel.in

Sanjoy khatua
Attachments6:10 pm (6 minutes ago)

To nch-ca, srddgsterm-dot, srddg. Tec, appellate. Wb, 121, partner. Service, net, compliance. Off., appellate. Sout., tdsat, nodalofficer. Wb, nodal. Southabts, daca, nodal. Kolkata, ddpg2-arpg, appellate. Ncr, appellate. Del, bcc: trai
Dear bharti airtel team​​,

Today i have called your appellate desk [protected] call taken miss. Steffi from...
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J
Jagdish Dhyavana
from Udaipur, Rajasthan
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stop

Dear sir I have been receiving unwanted messages from AR-NDAROT. I have contacted to customer care and they are saying that i have subscribed these from any website.But i have not subscribed my number to any kind of these website.Please stop such messages. Or i have no option except deactivating my connection. my no. is [protected] [protected]...
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Address:Sangrur, Punjab

Hi airtel team,

My costumer id number is [protected] & registered mobile number is [protected]

I was many time call to you but no positive response from costumer care side, when i asked regarding my balance deduction then they are giving different - different excuse, my dish is running only for 20 days but i recharge for 30 days, they says your package of 220/, no enough balance for services
I am recharge...
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I
Imtiyaz Khan
from Mumbai, Maharashtra
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airtel - fake promises

Address:560066

Hi,

Previously i was using vodafone number in which i was getting 30gb data with roaming free & unlimited call and sms @329 pm. On september i received a call from airtel store (Address : itpl, whitefield, bangalore) that they will give me a better postpaid plan. That guy offer me 349 plan with 20gb data, roaming free & unlimited call and sms. I asked him about the plan at-least 10 times, even before giving them my document...
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S
Sravan P
from Bengaluru, Karnataka
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airtel secure - rejection of claim

Address:560016

Device claim – service request # 2587155

Airtel secure advertisement link :

https://www.youtube.com/watch?v=a7OH5O7u7Gk

I bought airtel secure, after viewing this ad in apr 2017. I read the terms and conditions and choose "airtel secure" becos of brand trust. And even after rejecting my claim for two times, im still continuing with airtel secure, jst to make sure, in case if the appalite consider...
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A
Ashok Jerry
from Tumkur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misleading information on website and lack of knowledge of the customer care

Address:Bangalore, Karnataka, 560078
Website:www.airtel.in/myplan-infinity?icid=homepagetile

To whomsoever concerned,

I was browsing through the internet and decided to check on the offers with airtel as i am currently using a 649 rs pack and under this pack, it has an option for wynk and airtel tv, including handset protection.

I downloaded the wynk music app and along with that, i got airtel tv app, when i clicked on the link with the sms message. These apps comes under my subscription pack of 649,...
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P
pratikmundra
from Delhi, Delhi
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sudden balance deduction without alert message

We have recharged with rs.28 for the internet offer on our phone on 10th dec 2017 at mid-night with validity period of 2 days i. E 13th dec 2017 but today at early morning i had on internet for the updation of one app on playstore which around 15 mb & at time my internet balance was more than 100 mb, msg pop up saying data consumed 10 mb & rs.68 was deducted from account balance which was shocking to me since i had more than 100 mb as a internet...
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munnaqc
from Gopalganj, Bihar
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what mobile service started on my number without my consent

Address:Gopalganj, Bihar, 841405

Dear sir,
Today on 13 dec 2017, at 11:42 am, i received a message on my prepaid mobile no. [protected] stating "whatsmob service has been renewed on your airtel [protected]@rs150 for 30 days. To deactivate call or sms stop to 155223". This money has been deducted last month also and even this month without my consent, thus i kindly request you to refund my money and stop this service without further delay. I also want to know, how and why...
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R
Rajeev Ramawat
from Jodhpur, Rajasthan
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calling and data problem

Address:Jaisalmer, Rajasthan, 345001
Website:www.airtel.in

Sir... Mere airtel number [protected] par mene 499 ka richarge karaya tha. Free 1gb data daily + free calling recharge ki validity 70 days jo ki 7/01/2018 ko khatm ho rahi hai. Lekin me aaj nahi call or nahi data use kar pa raha hu. Mene 198 or 121 pe customer care se bat karne ki koshish ki lekin vaha par bat nhi ho pa rahi hai.

Plz sort this out. Mujhe urgent call karni hai or mujhe out of ciyy bhi jana hai to please please...
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