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Delhivery Complaints & Reviews

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Last updated May 28, 2024
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Delhivery reviews & complaints page 87

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E
Entertainment hub
Jan 6, 2022
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Your agent cancelled my return pick up without consulting me

My return pick up for product having AWB[protected] was scheduled today. Your agent cancelled the order himself without consulting me. I am facing trouble and I want compensation for it. I also want strict action against the agent whose mobile number is [protected]. I request you to reschedule my pick up again as soon as possible....
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A
archanansunil
from Mumbai, Maharashtra
Jan 6, 2022
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Parcel not delivered & unprofessional behavior

I ordered few products from www.mdfart.com (order no.10315) on 30.12.21, which was despatched through Delhivery couriers AWB no.[protected].
On 3.1.22, although the already prepaid parcel reached my city, the delivery guys didn't deliver the parcel they kept harassing for OTP, which was not coming from their side itself .even IDs were shown, they started asking for PAN card copy mentioning it to be their company policy .I kept requesting...
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A
aanchalgupta
from Panipat, Haryana
Jan 6, 2022
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Courier boy picked up my order but did not update the status

Delhivery's courier person picked up my order which was to be returned to Ajio but he dint give me any proof of the same and did not update the status as picked up anywhere. I spoke to him on a number I received on message, he said he will update it in sometime but he still did not update it. I tracked it on Delhivery's website, its been 4 days it still says pending for pickup. Due to this, the status is also not updated on Ajio's website...
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clevercoderjoy
Jan 6, 2022
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No attempts to delhivery

My order is being shipped via Delhivery and the shipment has been out for delivery on 31th but it never reached me got the reason that I did not pick up the calls which were actually never made since I never received any calls the shipment was out for delivery today also but no-one came and no calls no msgs
every day those deliver agents are out for delivery but no-one shows up & next day in the morning I get a message that no one...
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A
Abdul Hameed RM
Jan 6, 2022
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Product not delivered after 2 weeks

Product not delivered even after 14 days. Tracking id:[protected]. Estimated delivery date initially was 29 Dec, and it keeps changing every 2 days. Product is required for important need and need it delivered as soon as possible....
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V
VidyaJi
Jan 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery boy refusing to deliver and updating wrong remark that customer refused the delivery

Address:Mahwa

Your delivery centre Mahwa (321608) is not delivering my parcel with AWB no.[protected]
On enquiring they told me that because of size of parcel we can't deliver it. I requested them to get it deliver but they refused and updated wrong remark on delhivery that "Customer refused/cancelled the consignment", which is not true. The delivey boy never attempted the delivery so how can they reject delivery on their own.
I tried...
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Pallavi P 123
Jan 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Package not delivered by DELHIVERY AWB: 2829218175882

Address:Gurgaon, India

AWB:[protected]DELHIVERY)
This Package Hasn't Been Delivered To The Destination The Package Seems To Have Reached The Final City But Is Still Not Out For Delivery. The Estimated Delivery Date Was 3 Dec 2022 And It Has Been Already Passed. Also, I Have Been Trying To Call The Customer Care Number But The Call Ends As Soon As I Start Calling Them. I Have Been Also Following With Them Through Email But No Response From Their Side....
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R
Rollnpuff
Jan 5, 2022
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Delhivery Courier Boy

Hello
Here I want to let the company know that your pick-up courier boy BHARAT BHANU is Wort Employee Ever I have seen till know. He doesn't Know how to speak with customers and he always have issues on picking up the packages from my address Rohini. He always give excuses for picking up the packages.Other courier pickup Boy from delhivery doesn't have any issues But These BHARAT BHANU has always some excuses ready for not picking...
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Mishra Satya Prakash
Jan 5, 2022
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Not rec'd my shipment after many follow up

My shipment AWB no.[protected] is still not delivered and wrongly have mentioned in their website we have tried but customer not responded, it's very disgusting and poor service by company. I do not want next time to use this company for courier services, no call centre, no support services very very very poor. Plz try to atleast deliver my shipment now...
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M
malar madankumar
Jan 5, 2022
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Order no NLV1411385704 not delivered

The order NLV[protected] is lying in transit for the past 2 weeks (since December 23im chennai).no response from the customer care.the consignment are live fruit plants.
For two weeks how the plants survive with out watering.The courier team is responsible for the delay in delivery so the plants if decayed then the courier company should refund the order amount to me....
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Address:Kolkata

I have paid a COD delivery with internet banking for RS 1499 with ref AWB [protected] on 04 January 2022 . I got the following message

Oops! Payment attempted through payment link for AWB [protected] failed. Any amount if debited from your account will get refunded within 4-7 business days - Delhivery

I paid the delivery agent with the cash. The debited amount is not credited back and on speaking to INDUSLND...
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Utk_007
from Lucknow, Uttar Pradesh
Jan 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order delayed

Address:Plot 5, Sector 44, Gurugram, Haryana - 122002

My order no[protected] is being delayed for no reason. It has reached the nearest hub on 29th Dec and was expected to be delivered by 30th Dec but hasn't been delivered since then. The delivery doesn't call nor comes to my locality and instead updates fake infos like number not reachable, consignee unavailable, . If this issue isn't resolved by next 48 hours, I will have to resort to legal course against the timely delivery of item and...
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karthik reddy d
Jan 4, 2022
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Shame on delhivery, there no 2 way customer care support

My package is reached to destination city(hyderabad), Its been more than 5 days. Status is continuously postponing to next day. There is no proper channel to connect with delhivery customer care. Only emails which is one way communication, For which they don't reply. I don't know, why fedex is passing orders to this incompetent delivery services. which do not know have a 2 way customer care support.

please be transparent and...
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A
Akkisetty Siva
from Chennai, Tamil Nadu
Jan 4, 2022
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Delivery pending

Address:Muralinagar

My order was reached, my near hub at[protected], still not delivered my product, I am going near hub 2 time, he said tomorrow you product delivered, still not delivered, the delivery hub employees was not working any time playing...
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M
Munira Merchant
from Ghumarwin, Himachal Pradesh
Jan 4, 2022
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11656610000910 my order is still pending

I haven't received my order [protected]
But on tracking it shows delivered I was hoping to recived it within 48hrs promised by delihevry but after so many messages and and emails no reply yet Customer care call not receiving my call...
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PNSHANIL.
from Chennai, Tamil Nadu
Jan 4, 2022
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Not received my courier

Address:Adeena mohan kottayi house24/241madathil thodi azchivattom mankavu kozhikode
Website:Delhivery

I'm from calicut which I had wasted my 3 days by going through one couriers my item recived at 1st and still in hold at your side please do needful help to despatch my courier, I not received your otp to share with them so they hold my parcel, I contacted with bank they said just share your ID card and get it, but at your side they not giving so pls do needful help AWB NO :[protected]...
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M
Mayank1998
from Jodhpur, Rajasthan
Jan 4, 2022
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Product not delivered on time

[protected] tracking I'd for the order placed. The date of delivery was 1 Jan and today is 4 Jan they are increasing dates continuously no update why it is delayed there is medicine in my package i take it regularly i need my package. No response from delhivery for such delay will they compensate for me .....
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sb23shikha
Jan 3, 2022
Jan 6, 2022
This thread was updated on Jan 6, 2022
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Regarding AWB 17838102130

I didn't get my item AWB is [protected] and its showing as delivered. I got the notification message that it will be delivered by 27th dec but didn't receive my package. Please deliver it soon. How you guy can do this blunder?...
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Haga Lagisay
Jan 3, 2022
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Delhivery Tezpur Employee Staff

Address:Tezpur Medical College, Assam, Boy's Hostel

They don't come to deliver the parcel if there is one or two customer at Tezpur Medical College. They simply say customer declined to accept the parcel....
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N
nivyashi
from Lucknow, Uttar Pradesh
Jan 3, 2022
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Delaying in deliver

Delhivery is such a worst courier company. They was supposed to delivered my product on 23rd and since then they are extending date to another day. Today is 3rd Jan 2022 and I didn't received it yet. They have such a worst service, they don't have proper mail or calling system to reach customer care. Delhivery hub is not so far from my home, hardly it is 4-5 km far. still they haven't delivered it....
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