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Reliance Digital Complaints & Reviews

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Last updated May 28, 2024
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Reliance Digital reviews & complaints page 8

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N
Niks_ran
from Kolkata, West Bengal
Mar 29, 2023
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Reliance Digital - Reliance Digital - Delivery Delay and Bad Customer Service/Support

Address:New Town, Action Area 1, Kolkata

I have bought 'Havells 32L Cooler' from Reliance online on 25th Mar 2023 with Insta delivery (within 3 hour) and till now (29th Mar) there is no delivery..When ever calling to customer support, those guys are asking to wait till EOD and saying it will get deliver by today EOD But I am not getting any update on that. Neither the tracking on wesite shows anything..

Such a big name but horrable services....
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Niks_ran
from Kolkata, West Bengal
Mar 29, 2023
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Reliance Digital - Delivery Delay and Bad Customer Service/Support

I bought 'Havells 32L cooler' (Order id - RDF[protected] on March 25th 2023 from Online and till now there is no delivery.. The product was purchased under Insta devilery (within 3 hr) but till now 29th Mar, there is no update on this. No email and sms nothing from there end.. neither the tracking on the website shows any update..
After calling to customer service, Evertytime they tell to wait till EOD but nothing happens.
Such...
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Nikhil Farjand
Mar 29, 2023
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Ac remote display fault

Address:B -103, Chaitanya Vihar near Aditya Birla hospital datta nagar thergaon pune Chinchwad 41033
Website:Reliance Digital store

On 19 March 2023 i had purchased Goderaj Ac from Reliance Digital Pune ( Chinchwad branch) On 20th March 2023 I had got the delivery of the Ac. In same day i had notice that Ac remote display is faulty. Next day morning i had same notes to there reliance Digital store but no response from there side. So finally i had droped a mail on 23rd March 2023 on same day of mail droped i had received a call that we replace the remot. After 8 Days means...
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Monimugdha
from Guwahati, Assam
Mar 29, 2023
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Fraud product given LG Washing Machine

Address:House no:-27, Ashok Path, Survey, Beltola, Guwahati, Assam,India

I have bought LG Washing Machine from Reliance Digital Guwahati, Central Mall on 26/03/2023 . The product was delivered on 27/03/2023 at evening. The installation boy didn't came that day. The installation boy came on 28/03/2023 at 3:15 pm and Unboxed the New Washing Machine and Fitted with the switch and asked for OTP and gone. I told him to check with water but, he didn't do that.
When we have given Clothes for washing the Washing...
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Komati Hari Prasaf
Mar 25, 2023
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Pole and Cable in front of house

I am residing at B.K. Guda, Hyderabad JIo and Relians has put a pole for their cable in front of my house without my permission. This causes disruption for my house modification. I request you to kindly arrange to register my complaint with JIO and arrange remove the same immediately....
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Savla A
from Mumbai, Maharashtra
Mar 24, 2023
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No response for any of the complaint

Even after placing 2 to 3 complaint yesterday we have not got any response so far for any of our complaints. The brand owners are least bothered about costumers inconvenience or customers pain. Because they know they are brand now. I am approaching consumer greivance with all my proofs and evidences. I hoped that Reliance being so big itself will resolve the things on their end itself, but understood that they are least bothered about the...
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Savla A
from Mumbai, Maharashtra
Mar 23, 2023
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The most Disturbing experience at Reliance Digital store

After waiting for nearly 5 hours and finalizing to buy LG TV worth 50k, we came out of store buying nothing. The reason because of non co operation and misbehavior of store manger Mr. Chetanya Naren at Reliance Digital store in Shimpoli, Borivali. We were forced to swipe the card and do the full payment without getting any bill against it, because of the goofed ups there sales guy had done. We completely denied doing the same, due to which...
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Savla A
from Mumbai, Maharashtra
Mar 23, 2023
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Misbehaviour of Store Manager Mr.Chetanya at Shimpoli

Yesterday i.e.22nd Mar'23 me and my husband went to purchase TV from Reliance Digital Shimpoli Branch which is in Borivali at 7 p.m.. After finalizing the deal of the selected TV which was costing some around 50000 and waiting for nearly 1 hour just to get the approval for the discounts which we offered, we left the store at 12 a.m. nearly after 4 hours buying nothing. This happened due to the negligence of the sales guys who without completing...
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erajaykumar9103
from Bengaluru, Karnataka
Mar 23, 2023
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Delay in delivery of ac

To whomever it may concern

I have ordered a 1.5 ton lg inverter ac on 21.02.2023 with tax invoice #t[protected] in the name of Ravi pal co punjab and sind bank; purchased from reliance digital alpha mall amritsar -143001.original delivery date was[protected] but its been more than one month i have still not receive my order.
I have called around 100 times during this period inquire about my product but received not...
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Somashekarabr
from Bengaluru, Karnataka
Mar 21, 2023
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Delay in service and no replacement for defective laptop

Address:Sahakaranagara, Bengaluru, Karnataka

I have purchased DELL laptop in Reliance digital on 31.12.2022 and after 2.5months o[censored]sage laptop screen is flickering and getting blank. Service request raised with Dell customer care and reliance digital customer rescue department. Now one month is over & Dell people are not able to resolve the issue and not providing replace as well. Reliance Digital they are saying not responsible for this delay and replacement. Please resolve this issue...
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Maneesh027
from Lucknow, Uttar Pradesh
Mar 16, 2023
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Refund for my transaction

I have paid amount of 654 via Upi to reliance digital store which got deducted from my account but store say they didn't receive they wrote me that I will get refund in 7 day but its been more than 7 day I haven't received refund so transaction detail attached...
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Address:Shop no 7 dindayalnagar dewan shopping centre opposite union bank next to kt ground union bank vasai west

I have taken extended warranty from reliance digital and they are not giving reparing my printer and not receiveng my call...
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S
ssmr1982
Mar 10, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund issue - Oneplus mobile

Website:www.reliancedigital.in

Hi,
I had placed an order for Oneplus 11 mobile on 26 Feb 2023 through Reliance Digital (Online). My order number is RDF48594221. The mobile was supposed to be delivered on 28 Feb 2023, but was not delivered. When contacted the customer support, they said due to technical issues they were not able to deliver the order. They updated status as "As requested, we have initiated the return" but the fact was the item was not delivered and...
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Aarti K Munishwar
from Mumbai, Maharashtra
Mar 10, 2023
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No response for a complaint for more than 4 days

On 2nd february, 2023 i placed an order on netmeds for

amifru 5/40mg tablets 10’s qty 6 for rs. 67.50,
starcad beta 25mg tablets 10’s qty 3 for rs. 508.50
rosukem a capsuls 10’s qty 3 for rs. 277.50
cherrycof cherry flavour 100ml qty 1 for rs. 118.00
vital z orange flavoured powder 560gm qty 2 for rs. 500.00
totaling rs. 1471.50

after deduction of rs.370.22 from netmed...
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J
Jonita
from Mumbai, Maharashtra
Mar 5, 2023
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Reconnect tv 43 Inch smart

My reconnect tv stuck on logo not going ahead.. have called customer service they said they will send someone to check on my tv. It's been more than 20 days nobody has turned up.. every time I call they apologize and say we will send someone but again nobody turns up . Bad service provided by reliance..
They only sell their products but do not give after sale service....
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A
Azhartel
from New Delhi, Delhi
Mar 1, 2023
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Harassment

Address:CHANDAN NAGAR HOOGHLY

Bill no-c#60454662 dated-21/01/2023 time: 14.48.42 at
chandan nagar, hooghly reliance digital store
i have purchased havells energia nv mixer grinder with offer that i pay rs.199 more with this bill then i have benefited to achieve a hvl dry iron with this bill.
I have accept and purchased the said item but unfortunately the dry iron was not in stock at that time. The local store staff (tech expert id:[protected] said...
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S
from New Delhi, Delhi
Feb 28, 2023
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Ac is not working

Address:Plot no 11 Gautam Nagar pothumbu Madurai 18

I had purchased Samsung 1.5 ac two same time on 26/03/2022 at madurai reliance digital. One ac is not working several times complaint registered technical team come say something and go not at all happy with service I want exchange new ac is needed...
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Divubha12
Feb 28, 2023
Mar 11, 2023
This thread was updated on Mar 11, 2023
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Not delivered product

Address:Jamnagar

I purchased Samsung AC in 26th January 2023 from Reliance Digital offline store Jamnagar and it's been month still I didn't get my product delivered. On offline store sale person forced me to change my product and pay extra money for new product....
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sunil2050
from Ranchi, Jharkhand
Feb 15, 2023
Mar 24, 2023
This thread was updated on Mar 24, 2023
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Setup customer for low rate products

I bought and paid the bill for a Samsung ac worth Rs 38990/- on 26th January 2023 and lock my delivery on 4th March.
On the day of delivery, I called them for my product.They told the product is not available, then making almost all type of excuses that the product is not good, select some other product.Also, they never called me for this till delivery date.
I have to go for other product that is Lg in which I have to pay Rs...
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Vijayg40
from Virar, Maharashtra
Feb 14, 2023
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No Delivery, NO Solution, NO Refund till date

Address:Reliance Digital, virar west Opp. Merwans

Dear Sir/Madam,

I have placed and order from Reliance digital on 07th Feb for Samsung Mobile M13-5G, till date i am suffering as mobile has not been delivered, nor getting proper information from customer care, my money has been stuck due to this

All mistake was done by Reliance salesgirl and salesman for placing order from reliance digital and now i am suffering because of their mistake

Order...
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