Swiggy Complaints & Reviews

As per d cod frm swiggy restaurant I place two order previou night at 11 n d order got confirmation msg dat order I'll b delivered n at 12:30 I got Cal saying restaurant close n he promised me as complimentary mrin meal AR somwat I placed n order mrin n it was n emergency I left hum so d delivery boy called me n told AR u playing u dnt av NY other wrk I ll break legs dis dat n called from unknown numbers n giving waring ..I tried calling...

This has happened the 4th time in the last 2 weeks where either the order is delayed by over an hour or the items ordered are completely unavailable. while 1 off items are permissible to being unavailable, it can't happen all the time. My current order #[protected] was placed around 4pm and after waiting for 20 mins, the app has still not assigned a delivery executive, post which i get a message saying my order is delayed by 20 mins. 10 mins...

Wrong order delivered.. Asked for replacement.. they agreed...But the product wasn't available.. Swiggy Assured for full refund.. I was reaching them very frequently but nothing was done so far. they are always asking for 24 hours time. Order no. [protected]. I do t k ow how lo g they make us wait. And the food delivered was not fresh. I think they should respond as quickly as possible for encouraging the customer to order from their site...

In Bangalore Karnataka

On 1st Jan 2017

A Bad Start and Pathetic New Year Experience with #Swiggy, #Pizza Hut and #Freecharge On January 1, 2017, at around 8:40pm, I have ordered a Meal for 4(Veg) for Rs.697/- inclusive of taxes+ delivery charges. Plan was to enjoy with friends and celebrate the new year eve. with good food while my friends really like pizza’s, so there was no 2nd thought on ordering food from...

Sir with great regret and utter disgust i would like to pose a complaint against Swiggy in Bangalore. At 10:29 pm i placed an order with Swiggy for my dinner (order number [protected]). Each time i called to verify my order the customer care executive told that we have assigned the delivery executive. On me telling them that it does not reflect on my app they confidently snubbed telling me that the executive has been assigned. At 11:33 pm...

As I ordered in SWIGGY from panchavati gaurav at 9:30 PM, till 10:30 PM no clue of my order which forced me to call customer care of SWIGGY, person from centre called executive and confirmed me that I will be delivered in 15Min.
At 10:55 PM again call from customer care and tell me that order has to cancel because they cannot delivery as Panchavati Gaurav is closed.
And forcing me to cancel the order. At this point of time...

Chung Wah (Order #: [protected]) -

I ordered a Chinese Fried Chicken and i got just a raw and bland chicken with no sauce or not even cooked like a starter ... So i called up the restaurant and they said that Swiggy is supposed to have options such as which sauce needs to put in the dish while ordering and since there is no such option the restaurant just gives out bland and raw chicken meat ...

Such a joke......

Swiggy cancelled and failed to deliver my order last minute after confirming that the package is on its way because of a supposed delivery boys strike in indiranagar on Nov 4th evening at 8 pm. The amount from cancel order was put back into my swiggy account with any intimation to me and when I asked for it to be refunded back to my Paytm account the source from where I paid, the person on swiggy ends conveniently says it will take 5-7 days....

#SwiggySucks on 16 oct, 1pm Ordered([protected]) Chicken Biryani and Dessert but got Mutton Biryani instead. I called and asked for refund saying entire order to be returned. They said they will pick up entire order and refund full. They made me keep waiting but nobody came to pick up. at 8pm I was told they will not pick up order so i threw out entire order. I followed up for refund for next 7 days everyday but they gave me partial refund...

I placed my order for dinner at exactly 10.39 PM. After an hour after checking with customer care, they said swiggy doesn't have executive to deliver food at this point.
If so why order was accepted, and if executives not available why wasn't it not been informed in prior.

As a Diabetic patient I couldn't take my medicine and starving out the entire night.

Want swiggy to take care, if anything bad happens...

I order food from swiggy today evening. Order copy attached. They send the food and there was meat found in my meal. I am vegetarian and never had meat. I hope you understand about religion sentiments attached with this.

They took all casually and trying to refund me the money for that meal without any formal apologies.

They don't understand about quality aspect. Earlier they delivered totally a wrong order....

I had used swiggy to order from punjabi times and there was a price difference between the bill and the online bill. The customer service team are refusing to settle the difference. The discount was given by the restaurant and i am entitled to the same. The bill difference is rs 158. They are saying that the difference is there profit. I am amazed at this behaviour. There is no mention about such information in the website. They gave a coupon...

Am trying to get refund for an unsuccessful order for past one month. I had placed an order for food but the order failed and money was deducted from my paytm account. Order date was june 28. Order id [protected]. I haven't got the refund for the same even after multiple contacts with swiggy.

When i contacted paytm for the refund below is their reply
Fw: ref : 04049682 your query with paytm care (Sf)
Cs
br...

I ordered on july 4th at 10 pm for food. Details are order no: #[protected] and restaurant: nandhini deluxe... I also went to talk with the customer care around 10.30 as no executive for pick up was assigned and i was told to wait till 11.00 pm... And then i received a mail at 12 pm saying that the order is cancelled..

And the best part was that they then send me a mail the next day saying that the order was cancelled as the...

This food delivery service delivers on its own convenience and has very poor customer care service. It is designed such that in case of any inconvenience this company can totally leave the consumer empty handed without any responsibility. I have ordered 5 times and out of them only 2 were successful. They say that consumer can cancel the order if its not confirmed by restaurant, but they lie, I tried to cancel my order when it took around...

I am shubam agarwal residing in kolkata. I along with my friends were having fun and then decided to eat something hence ordered food from bundl technologies private limited (Swiggy) [cin: u72200ap2013ptc091938 ] from friends account. I had ordered for a veg meal as i am a pure vegetarian but was given non vegetarian. Not knowing what the filling is inside i ate it later discovering about it being non vegetarian. I instantly called back to...

Incident date - 15th arpil 2016
Order placed from swiggy.In, order no- [protected]
Restaurant - onesta, indiranagar, order number - 3002572.

I had placed an order for a couple of food including a cream roasted veggies pizza, the order delivered to me was cream roasted chicken pizza instead of the cream roasted veggie pizza.

The order detail on swiggy shows the correct dish, but the restaurant bill...

Hi Swiggy,

I had placed an order with order number
#[protected] with Swiggy. But swiggy had sent a fantastic illiterate delivery boy named Rabbani to deliver my order. So I came down to pick my order, and waited for more than 15 minutes But I found nobody there. then I have called him several times, he didn't pick the call. Then I got a doubt that he might have done something with my order #[protected].

With...

We ordered two ice creams for me and my husband
Restaurant - Shiv Kailash, Pune
Delivery : Swiggy
Date of order : 29-1-16
Order ID : [protected]
But both o[censored]s are suffering from food poisoning, stomach upset with the same. Also when we had ordered last time with swiggy, we had suffered similar situation but we neglected thinking it happens! But now its a serious and health issue. We both could not attend...

There was an ad from swiggy stating they will deliver diwali sweet boxes. I had selected the same and paid online(on 6 nov 2015), but never ever got any confirmation . My gift too never got deliver. Their customer service is pathetic. I had been following up for my money, but they are neither returning it nor responding to emails or calls. The so called escalation team managers are 24/7 busy in some work(as per the executives). Www.Swiggy.Com bundl...