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Swiggy Complaints & Reviews

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Last updated May 7, 2024
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Swiggy reviews & complaints(5056)

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R
radsie
May 7, 2024
May 7, 2024
This thread was updated on May 7, 2024
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I have ordered Barosi pickle from swiggy instamart the pickle was filled with heavy amounts of salt its not eatable at all still they are not returning.
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    Address:Bengaluru

    I've placed the above cited food order on[protected] for Rs.3, 310/- with Swiggy at around 12.35PM and received a wrong order from Zomato #[protected]. I immediately raised the issue on swiggy app chat and also with the hotel (Rahhams) to take back the wrong order delivered to me and asked them to deliver the food ordered by me. Since, I didn't receive any resolution I raised the issue on email requesting a refund. To this date the response...
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    Anshuman.2003
    May 2, 2024
    May 7, 2024
    This thread was updated on May 7, 2024
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    I have ordered a ptron earbuds from instamart but I found them damaged and applied for refund but i haven't received my refund yet. According to instamart agents my refund has been completed but I have not received it yet even my bank officials asked me to contact swiggy.
    May 02, 2024
    Updated by Anshuman.2003
    They didn't gave me the rrn number also
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      J
      Jaiswalsimran
      from Kolkata, West Bengal
      May 1, 2024
      May 1, 2024
      This thread was updated on May 1, 2024
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      Late delivery with rotten food

      I have placed an order yesterday and it was delivered after literally 1hr 40mins whereas I have selected delivery between 30mins. I kept contacting the restaurant and swiggy customer service over chat and call. Restaurant was very fast with the service and have kept the item ready within 5mins. I kept asking customer service agent about the delay and delay in assigning the delivery agent and they kept disconnecting calls as well as too much...
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      B
      biswabhusan39
      May 1, 2024
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      Hello me Biswabhusan rout 01 MAY 2024 ko swiggy se 8 budweiser beer mangaya the lekin kingfisher recieve hua complain kiye to solution nahi mila
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        R
        rh1967
        Apr 22, 2024
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        Hi Anwar Hussain,

        Thanks for using Swiggy!

        Your Swiggy order #[protected] has been cancelled as the restaurant could not confirm the order due to a technical issue. This happens rarely and we apologise for the inconvenience. We apologise for this experience and hope to see you order again soon.

        If you think this was a mistake please contact, www.swiggy.com/support .

        Order No:

        #[protected]
        Restaurant:

        Cafe Sadda Haq
        Cancelation Time:

        [protected]:36
        Total Refund

        Rs.266.0
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          J
          Jayasree Ghosh
          Apr 22, 2024
          Apr 22, 2024
          This thread was updated on Apr 22, 2024
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          Address:Bangalore

          Today I placed order #[protected], The address i can see in my profile is correct, but not sure from where It was taking Electronic city and the delivery boy was arguing very badly. I connected to customer care and they are simply telling they can not help . they simply cancelled my order without no refund. this is simply a fraud case. either you redeliver my order or refund please, else i have to go for a police complain.
          Apr 22, 2024
          Updated by Jayasree Ghosh
          Kindly update within today else i will launch a police complain

          Thanks
          Jayasree
          [protected]
          Apr 22, 2024
          Updated by Jayasree Ghosh
          I can see the correct address in my profile. there is big issue in your system, why it is taking wrong address?
          Apr 22, 2024
          Updated by Jayasree Ghosh
          Kindly take immediate action please. There is no fault at my side.

          Thanks
          Jayasree
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            S
            shivaja
            Apr 19, 2024
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            Bill no [protected]-101135 Order no [protected] 45 Online order ID [protected] dated[protected]:25:43

            Ordered via swiggy, subway sandwich and crispers.

            One item crispers was missing and the bread was plain even though order was honey oats and Paramesan. Swiggy offered a refund amount less than the missing item! They never refunded it as we did not accept. But there was no further grievance redressal. No money received nor issues solved or heard.
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              S
              Apr 10, 2024
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              I have just procured the number [protected] but when I try to create account, it says account deactivated. I'm guessing it's deactivated by the previous sim holder. Can you please activate it so that i can create my swiggy account and start ordering from swiggy? My email is [protected]@gmail.com
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                S
                SudhanshuM
                from Greater Noida, Uttar Pradesh
                Apr 7, 2024
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                I have ordered 1 kg kaju katli from swiggy app but still not delivered by swiggy after 5 hrs.

                Dear Sir

                I have ordered 1 kg kaju katli sweet at my home @7:00 pm but still not deliverd by swiggy .

                Now showing the delivery after 148 mins.

                Total amount is Rs. 1150.
                I need to take refund my total amount.
                Now if they will deliver it, may not able to eat. It may be dangerous.
                Total 5 hrs passed but still not delivered
                Requesting you to pls refund my total amount Rs....
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                S
                Sunitha Thomas
                from Hyderabad, Telangana
                Apr 5, 2024
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                The agent did not deliver the food and has updated the status as delivered. He called me at 8.02 to give the OTP as Grill9 will only give it to him once the OTP is given to them. I checked around 8.30 the status was showing as delivered. I immediately reached out to customer support and trying to call him and there was no response. I have the CCTV installed in the building to show he has not come .
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                  L
                  Lok1987able
                  from Chennai, Tamil Nadu
                  Mar 30, 2024
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                  I am humiliated and threatened by delivery agent

                  Website:Swiggy

                  Hi on 30th march 2024, 2 clock I ordered fish briyani order number [protected], I am feeling hungry that's why I selected nearest outlet 20 min delivery, in the app it shows delivery partner has not yet reached restaurant till 2:40, he delivered me at 2:50, I asked him if you are far away from restaurant why are picking up my order, someone who is nearby would have picked my order I asked, then he started using all local bad words and...
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                  S
                  Sandeep Singh salaria
                  Mar 26, 2024
                  Mar 26, 2024
                  This thread was updated on Mar 26, 2024
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                  Lost money.fraud customer.

                  Address:Vpo rail majra district sbs nagar nawanshahr.punjab144533
                  Website:No

                  Sir today I order of rs 259 in your app for gain coins.but I cannot received the coins.then I call swiggy customer care for help.but he is fraud customer. I share my otp with him.then they debited my amount rs 19999.i am very upset.please help me....
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                  B
                  Boby 123@
                  from Kottayam, Kerala
                  Mar 25, 2024
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                  I didn't got my last week payout

                  DE ID:- 8250251
                  Name:- Boby mathew
                  Phone no:- [protected]
                  My last week (18 th march-24 th march)
                  Payout is pending. I didn't got my payout. Please resolve this as soon as possible...
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                  I ordered some beverages in railway station but swiggy delivery partner refused to come so i told him come in entrance near the ticket window where all vahicle are allowed to enter and there is no need to park. Butter the delivery partner was strongly refuted to move from shop and support centre also support him and cancelled my order and charge me full of my order amount. So i just ask support centre to show me where you mentioned that that...
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                  M
                  Mavsam
                  from Mumbai, Maharashtra
                  Mar 24, 2024
                  Mar 24, 2024
                  This thread was updated on Mar 24, 2024
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                  Gramin Stick Kulfi Desi Malai and NIC Coconut Ice cream

                  I ordered this today from instamart of swiggy. But sorry to say that the order was not delivered properly. It was completely melted and what we received was liquid form of Kulfi. Is this the way you deliver the order. This was in the afternoon and care should have been taken care.
                  Second "NIC Coconut Ice cream"
                  the quality was bad. instead of tender coconut, grated coconut was used in the icecream...
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                  A
                  Akshay setia
                  Mar 22, 2024
                  Mar 22, 2024
                  This thread was updated on Mar 22, 2024
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                  I'd deactivate hogi hai

                  Hello sir/ madam
                  Mere de I'd 2322683 Jo ki permanent deactivate show ho rha plz reactivate krdo

                  16 March ko mujhe wrong action Aya tha selfie ka auske bad Maine koi galti ni ki ek vaar warning ayi hor maine apni galti sudhr li fr I'd deactivate krne ka kya mtlb hai agar m baar baar galti krti toh I'd deactivate krte ek vaar warning di auske bad koi galti v ni hoyi fr apne nazez I'd deactivate krdi

                  Plz...
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                  P
                  praveen_2021ma03
                  Mar 17, 2024
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                  Wrong Food of item delivered

                  I have ordered a chiken triple rice worth ₹ 259 from Swiggy for my dinner at around 9 pm. But the Swiggy delivery person had instead delivered me chiken noodles of less value and can’t be consumed as a meal. I have talked to the customer care of Swiggy as well, but they didn’t provide any resolution.
                  This is clearly a case of cheating. ( providing wrong item of less value and no use and charging the full money)...
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                  A
                  Anushyak
                  Mar 16, 2024
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                  I am unable to login to my swiggy account

                  I am unable to login to my swiggy account which is a food delivery app.its showing that multiple logins by this device try with previously registered numbers but I have login with only two numbers and now iam try with the previous one only.
                  So kindly resolve my problem....
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                  S
                  soumya7792
                  Mar 7, 2024
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                  Delivery partner did not delivered food

                  Website:www.swiggy.com

                  Order id _- [protected]
                  delivery partner - sonu bairagi

                  26 feb 2:22 am

                  order not recieved.
                  delivery guy is complete fraud did not recieved the order no help from swiggy suporrt no refund was initiated . i lost my money

                  soumya nahar
                  customer...
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