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Airtel Complaints & Reviews

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Last updated May 25, 2024
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Airtel reviews & complaints page 522

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S
saadvik
from Mumbai, Maharashtra
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very poor internet and customer service

I have given a complaint that internet services aren’t working on my number 3 days ago. No one has responded to it. They send computer generated messages on twitter. Issue is not resolved yet. But when it comes to paying bill they want it on time. This is customer harassment. When all numbers in the area working fine, why only one number isn’t working and why aren’t they solving the issue inspire of repeated complaints......
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A
Arun Sabat
from Bengaluru, Karnataka
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failure of transaction

Address:Gajapati Nagar 7th, 760010

Dear Sir/Madam,
On Dt:08-Apr-2019 I Have recharged my airtel Money account with Rs 450/-, which failed due to some technical problems. But on the same transaction the said amount has been deducted from SBI Saving A/c for Rs 450/- vide transaction Reference No:-OTHPG042143RaZ*airtel money.plot Guragaon.Again I recharged my Airtel No [protected] with Rs 448/- from the Same SBI Saving A/c which was a success one.
Hence it is requestedto...
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Ankita Singh Baghel
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

international roaming wrongly charged

Address:India, Pune, Maharashtra

I am writing to you, seeking guidance and help regarding my situation where Airtel has wrongfully billed me an amount of Rs. 5160.69/- for international roaming charges for mobile number [protected].

I was on trip of Malaysia and Thailand from 16th to 23rd of Mar, 2019. During this period Airtel has put me on a Rs. 499/- per day international roaming pack, amounting to this huge bill.

As per Airtel, they have...
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R
Rashmi Muralidhara
from Bengaluru, Karnataka
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unethical behaviour by executives

Address:Bangalore, Karnataka, 560054

Hi,

The customer care executives ensure you make you life horrible with follow up calls for activation of their services.
They collected all my documents along with INR500\- as activation charges in the month of January 2019.
It has been 4 months & the installation is still pending..
They avoid my calls & do not provide any response. One of executives called Dakshayini[protected] is the worst of all...
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K
Kuchay majid
from Mumbai, Maharashtra
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false information provided to me regarding portal of my airtel to jio

Address:Lethpora, pampore., 192122

On[protected] i received upc no. 711319 valid for 30days and submitted the upc to jio for porting my no. From airtel to jio that my airtel no. Is older than 90days and on 8-4-2019 i submitted the said upc to jio for portal and they issued me a jio sim card. After 8days passed they informed me that airtel has rejected the process saying the reason that the no. Is not older then 90days which is absolutely wrong. Hence kindly investigate the...
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U
uttam pratap Singh
from Mundi, Madhya Pradesh
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regarding internet is not working

Address:Plot no- D-99-100, Heinz India Pvt. Ltd., 262405

I lodge a complaint in airtel complaint portal as internet service stopped in my area and doing regular follow-ups as it is impacting my work. But still it is not resolved. I raised this issue with nodal and appellate team of airtel but their response are same... I'm doing this follow-up more than 1year while maximum timeline is mentioned 10 days in trai guideline. Airtel is charging for 4g internet connection and they are not providing 2g....
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L
Langte
from Mumbai, Maharashtra
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please reverse my wrong recharge

I have made a recharge on 14 april 2019 using my airtel app through sbi net banking but it was a wrong number so i please request you to kindly reverse it. I am hoping that this issue will be solved at the earliest below are the required information. Please help

Wrong number [protected]
Transcation id[protected]
Amount 199
Correct number [protected]...
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R
Raghul Dhakshin
from Ariyalur, Tamil Nadu
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failure internet connection

Worst internet connection. One of the worst networks in India. It is similar to the basic 2g internet connection claiming that they re providing 4g services. Don't opt for Airtel because they praise themselves to be the world's fastest 4g network.
They cheat us by introducing to the plans and making them pay for it. The network will be running smoothly for a day. But after a day, the network lags so much and it starts to run like 2G...
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R
Rahul Sugathan
from Mumbai, Maharashtra
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adding channels without permission

Address:686633

I have selected my pack of channels according to new trai regulations. The total number of selected channels is less than 100. Without my knowledge and permission, airtel is adding some free channels and as a result, total number of channels exceed 125. Thus they charge me additional cost for 2 slabs (20 plus tax for each slab). When i register a complaint with airtel they will remove these channels but add some other channels later.in less...
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P
Prakash Tike
from Mumbai, Maharashtra
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non activation of post paid mobile ported in airtel from vodafone

Address:1307 Sunflower, Neelkanth Gardens CHSL Govandi East, Mumbai City, Maharashtra, 400088

Dear Sir,
I visited your Airtel Store at Chembur for porting out from Vodafone to Airtel and selected monthly plan 649. I made request for port out on 06.04.2019.
I have ported out my two postpaid mobile numbers
1. [protected] Primary
2. [protected] Secondary
from Vodafone on 11.04.2019 and ported in Airtel. After receiving successful porting out message from Vodafone I inserted SIM cards provided by Airtel...
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J
jinnappa
from Bengaluru, Karnataka
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4g service activation on my number

Address:At post: Shirahatti, Tq: Athani Dist: Belgaum, Belgaum, Karnataka, 591304

Dear Sir/Madam,

I am using 2 airtel sim cards. one is old one and other is recent and new one.
I have called the service center for 7 Times. they are closing the complaint without resolving the issue.

what type service Airtel is giving his customers.

Please consider the as major complaint on service point....
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B
Bharathani Mohan
from Tindivanam, Tamil Nadu
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recharge amount not reflected still getting error code 6`

Address:NO 68 3RD MAIN ROAD, GANAPATHI NAGAR, ATTUR, Kanchipuram, Tamil Nadu, 603101

We have recharged Airtel digital tv 12th April customer id-[protected]
reg mobile no-[protected]

In my account, we have around 400rs but still, on TV it is showing due to insufficient balance.

We called customer care more than 10 times, but no one can't able to fix this issue. Resolve it asap.
And also while checking in menu it is showing 200 rs instead of 400....
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D
Dubili
from Mumbai, Maharashtra
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airtel 3g online bill payment, double payment.

Address:Bongaigaon, Assam, 783380

I have made double payment for the last month's bill for airtel broadband number - [protected]. The sum of ₹1121 has been deducted from my account twice. I have paid total of ₹2242 for the last one month bill. I want a refund of ₹1121. The screenshot of the billing information has be attached.
Please take the required action as soon as possible....
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D
David Tizo
from Hyderabad, Telangana
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problem with my phone number

I can't use my phone number [protected] in some apps. My upi related to this number stopped working. When amazon delivery or some others call me. They get this number as invalid.

I tried using different handsets but the problem persists.

I have contacted the airtel customer service. They say this is not related to network and what not. Nor are they forwarding to the concerned people....
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D
Dharmeshrewari
from Noida, Uttar Pradesh
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pay channel not view my television customer id-3028683808

Address:GURGAON, Rewari, Haryana, 123401
Website:WWW.AIRTEL.IN

Dear sir/madam
my pay channel is not show in my television.i m continue follow 5.4.2019 by
telephonic & email.till now they are not able to solve my problem .
so please help me .
Airtel Customer id- [protected]
Registed mo no-[protected]
Regards
(Dharmesh sharma)
H.NO-2524, Kunj gali
Rewari-123401
ph-[protected]...
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K
kalaivanan j
from Chennai, Tamil Nadu
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dth late payment fee charge without notification

Address:Chennai, Tamil Nadu, 600041

Airtel never posted any message of late payment fee charge of rs. 15 in any of its websites nor, in its terms paper where the user signs.

Why is this such a malpractice and such a cheap behavior with airtel. Why will they not even inform the customers that some late fee is deducted. Some warning message will at least make the customer to recharge on time.

Such a cheap behavior....
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S
Satish Thind
from Mumbai, Maharashtra
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no start new channel pack select by me as per new guidelines of trai

Address:House No.1682 Sector- 23 B, Chandigarh, Punjab, 160023

I had selected my new channel pack on 998 (service provider by company on tv) and had sent this pack to company on 18.03.2019 but company was not started my channel pack. Therefore I had to continue with previous costly recharge pack.
Please look forward my issue as soon as possible....
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A
Abiacchu
from Mumbai, Maharashtra
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out going and incoming calls are blocked with monthly recharge

Airtel service providers are now blocking the services completely if not recharged every monthly. People of common background are completely helpless with this situation and they rely on the incoming calls which has been blocked... Help the common users in this case. Also it is noted that trai has said any service providers will not block the service for minimum amount recharges every month. But this has been violated.. Please take the necessary...
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G
Gaurav.sharma01
from Agra, Uttar Pradesh
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not able to change my plan

Address:A-69,, Kendriya Vihar, Sec-51, Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,
I have applied airtel broadband almost 3 years back. 2 week ago i was trying to change my plan and i requested airtel then i came to know that my connection is corporate and i can't change my plan.
I dont know why airtel opened my connection as corporate if i applied connection by me only.
I have written multiple emails to airtel but no reply from there.
Now i dont know what to do now....
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R
Roopa Prabhakar
from Bengaluru, Karnataka
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incorrect recharge amount

Hi sir,
I have recharged an amount of 5000 rupees (Five thousand) instead of 500 (Five hundred) rupees to my mother's phone (Smt shanta prabhakar). She will not be using her phone much and will also be travelling. Can you please refund back 4500 back to my account. The details are are below:
Name : shanta prabhakar
Mob : [protected]
Transaction id :[protected]

(I called customer care but they...
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