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ICICI Bank Complaints & Reviews

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Last updated May 3, 2024
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ICICI Bank reviews & complaints page 4

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V
Vishanth Mexon
Feb 17, 2024
Mar 10, 2024
This thread was updated on Mar 10, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction pf money without notice

Address:2nd Floor, Emparado Road, No- 12 Banjara hills Hyderabad Telangana 500 034

I am ICICI account holder, 17 FEB '24 month my account got deducted as "CashTxnChgs-Branch- JAN23+GST" charges without my knowledge.

JAN 24 - 1215.40

I am writing to bring to your attention an issue regarding an unauthorized debit from my account. Without my prior knowledge or consent, money was deducted, which I find unacceptable and indicative of poor business practices.

It is concerning that...
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imzee2709
from Mumbai, Maharashtra
Feb 17, 2024
Feb 21, 2024
This thread was updated on Feb 21, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for Review of Cash Deposit Charges and Notification Process

Address:Kurla, Mumbai

Last month, I used the cash deposit machine at my local branch to deposit some money. Before doing so, I asked a teller at the branch if there would be any fees for depositing a specific amount, and I was assured there wouldn’t be.

However, when I checked my statement recently, I saw a charge of Rs 569 on February 17th for cash deposit. When I contacted customer service, they confirmed that this charge was for cash deposit.br...
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9
9804923347
Feb 16, 2024
Feb 21, 2024
This thread was updated on Feb 21, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for reversal of minimum balance charges

Dear Sir/Madam,

I, JITUN NKUMAR JENA, current bank account holder Company Name JRL Management of your bank with a/c no.[protected]. Recently I noticed that my account has been debited with an amount of Rs.40299 for not maintaining a minimum balance.

Till now total Rs.40299 were deducted for the last month 25th January 2024 without any intimation.
So here I am requesting you to please refund the debited...
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A
AKHIL THATTANKANDI RADHAKRISHNAN
Feb 15, 2024
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Un authorized amount deducting

Address:Malappuram

From past couple of days I'm facing the problem from icici bank they are deducting amount from my account without any information or message when I check in statement it is showing NACH_AD_RTN_CHRG~Of Bnk BFLf~ I enquired with bajaj finserv but everything is clear from bajaj. Icici bank deducting amount from my account

also,
I dont need the following reply: We regret the inconvenience caused. We request you to email...
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S
shees1993
from Raia, Goa
Feb 12, 2024
Feb 15, 2024
This thread was updated on Feb 15, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Utilized credit limit/amount for failed/declined international transaction not released/reversed

The following transaction (in USD) was declined by the merchant and the order was not placed but it's still not been reversed yet to my credit card ending in 8003:

• Date:[protected]
• Reference number:[protected]
• Merchant name: AWL*PEARSON EDUCATION
• Amount to be reversed: USD 35.09 (= approx. INR 3, 000)

My XX8003 credit card bill was also generated on January 21, 2024, but...
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F
Fakeexposure
Feb 8, 2024
Feb 15, 2024
This thread was updated on Feb 15, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Changes in Name and Rule in SCSS Application Form

Address:H.O. Vadodara, Gujrat. Branch : Ghatkopar-E, Mumbai-400077

Sir, As everyone is aware about the SENIOR CITIZEN SAVINGS SCHEME" of Government of India. The ICICI Bank is merely acting as a facilitator in the said scheme. However to my utter surprise, I found that they have changed the Rule for Nomination in the said scheme, For eg., one of the clause before signing the application forms(on page no.3) Declaration Sr, No, 5 says that : " I/WE DECLARE THAT NOMINATION UNDER THE SAID SCHEME CAN BE DONE...
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K
Koshi Chandila
Feb 7, 2024
Feb 14, 2024
This thread was updated on Feb 14, 2024
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590 Deducted 22 Times in my account

Address:ICICI Bank Sohna Road Badshahpur Branch Gurgaon Haryana

I am Koshinder i observing that my amount was 15000 deducted under this following statements of rs.590 deducted 22 Times multiple times. 27 January 2024 I am not aware of why am getting all charges from my account? I have asked about bajaj finserve and told me that they are authorized to deduct only EMI loan amount, not any other charges. Im allready pay all EMI October 2023. So, I move to call customer care number ICICI bank. The IVR wanted...
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K
Koshi Chandila
Feb 7, 2024
Feb 14, 2024
This thread was updated on Feb 14, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorised Amount Deduction Without My Permission On My ICICI BANK Saving Account

Address:Sector 64 Gurgaon

Im Koshinder ac holder of ICICI Bank unfortunately. Because I never face this type of things form others bank.

I took a phone on emi by Bajaj finance. And attached my ICICI Bank Ac from emi payment. Due to some issues I unable to pay On Time 2 emi payment. But after that I paid all amount
By Paytm.

On 27 Jan 2024 I credit around 15000rs in my ICICI Bank. when I saw in my ac 0.0 balance
Please Refund...
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S
sunnysa
from Gurugram, Haryana
Feb 5, 2024
Feb 7, 2024
This thread was updated on Feb 7, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about ECS deduct in my icici bank account

Address:ICICI BANK LTD,GROUND FLOOR-1,BLOCK-B,,VATIKA FIRST INDIA PALACE,MG ROAD,,-GURUGRAM,HARYANA,122001

I have taken a loan of rs.2000 from amazon pay later but due to financial problems i am not able to pay the loan and maintain amount in my account but i will close my amazon pay later account and paid the loan but ECS charges deducted my bank account rs.9283.please help me on this and try to refunded my amount i am very worried and i am facing financial problems right now....
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S
sanju4317
Feb 4, 2024
Mar 12, 2024
This thread was updated on Mar 12, 2024
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Fraudulent transaction of Rs 79021 on credit card

Dear Sir/Madam This email is with reference to the fraud transaction that occurred on my ICICI Sapphiro Credit card issued to me on dt-15.06.2023. I have taken a home loan of 1.00 Crore from ICICI bank on May end 2023.In parallel to that I have received a phone call from ICICI bank for issuing credit card “Sapphiro” as a special customer. I have accepted the request and provided the necessary details. This card was received around mid-June...
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S
Shivaprasad3330
Feb 2, 2024
Feb 7, 2024
This thread was updated on Feb 7, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Added 3,26,512 interest and other charges

Address:Bangalore

My loan account number LIBNG[protected]
Loan sanction date 04/02/2006.
Loan amount 35.000 /

Dear sir,

I have taken 35000 rupees loan from ICICI Bank, due to some personal reasons I could not repay my loan amount, till now no one approached me for the loan repayment, and I also forgot about this loan, now I checked in cibil it's showing outstanding 3.61.512 rupees, interest and overdue charges....
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8
8145309844@yapl
Feb 2, 2024
Feb 7, 2024
This thread was updated on Feb 7, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wb******bd@iciciRequested payment pending

Address:wb******bd@iciciRequested
Website:wb******bd@iciciRequested prement pending

Wb******[protected]@iciciRequested prement pending...
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N
Niranjan Aind
Feb 1, 2024
Feb 7, 2024
This thread was updated on Feb 7, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ECS charges deducted many in a month, the loan was closed and the loan was on COVID pandemic time 2020-21. My 5500 Rs deducted.

ECS charges deducted many times in a month. The loan was closed and the loan was on COVID pandemic time 2020-21. My 5500 Rs deducted and when I contacted with customer service I got reply that more 7000 Rs will deduct. The loan amount was 4050 Rs from Dhani loan app and now I'm losing around 12000 Rs. Kindly Reverse my amount deducted for ECS charges....
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N
nilesh.lande
from Mumbai, Maharashtra
Feb 1, 2024
Feb 29, 2024
This thread was updated on Feb 29, 2024
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ICICI Bank Credit Card debited for last year 28 March 2023 resolved disputed transaction in current statement of Jan 2024

My name is Nilesh, and I am writing to urgently address a transaction dispute concerning my ICICI Coral Credit Card ending with 8014, specifically related to the current statement for January 2024.

I have identified a significant discrepancy in my statement, specifically related to a transaction that took place on March 28, 2023, with the following details in the current January 2024 statement:

Transaction Date:...
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G
Ghanshyam madan patil
from Ahmedabad, Gujarat
Feb 1, 2024
Feb 15, 2024
This thread was updated on Feb 15, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Without intimation ecs charge defected in account

Address:Ahmedabad

ECS charge 100 time charged without prior notice. Fraud
Address: Guwahati Assam

My ICICI bank account was charged with Rs.14500 1st Nov 23 and 35000 29th Jan 24 with prior notice and without my knowledge and authorization. Because of this my ch. Emi bounced and i am having to pay penalty. Either Refund this fund or pay my penalties. This is cheating...
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M
Manasa@123
from Tirupati, Andhra Pradesh
Jan 31, 2024
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Deducted money

Address:Tirupati

Manasa...
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A
akramrazaa121
from Amravati, Maharashtra
Jan 30, 2024
Feb 15, 2024
This thread was updated on Feb 15, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized amount debited from my account

Today from my account around 39000 unauthorized ecs charges has been debitted without my knowledge.
ICICI has debiited these charges before as well.
But this time amount is very high .

Transactions ID related to: ECSRTNCHG01_011222_SR[protected]GST

Lot of same type of transacations happened from account and debitted around 39000 Rs .

Please refund my money as soon as possible.
br...
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P
Prasad Khatate
Jan 29, 2024
Jan 30, 2024
This thread was updated on Jan 30, 2024
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ICICI Bank DMP Unauthorized Charges

Hi i'm Prasad,

₹826.00 rupees has been deducted from my account as (DMC/IN[protected] DP CH GS till DEC-23) on 27-Jan-2024. I have neither subscribed nor used my Demat account till now.

Also I did not get any deduction message alert in my mobile which is registered with mobile banking with ICICI bank

We people are here because of trust towards ICICI bank, I'm your oldest customer. Deducting...
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A
Akshay Kushagra
Jan 26, 2024
Jan 30, 2024
This thread was updated on Jan 30, 2024
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Service Charge

Charges got deducted with below mentioned description
457.48 got deducted with the description of ecsrtnchgs041223_sr[protected]gst

And 526.50 got deducted with the description of ecsrtnchgs031223_sr[protected]gst

And it's not the first time that the amount got deducted from my account....
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S
Sonali1490
Jan 26, 2024
Feb 8, 2024
This thread was updated on Feb 8, 2024
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Nach RTN charge deducted from my ac

Im sonali saxena ac holder of ICICI Bank unfortunately. Because I never face this type of things form others bank.

I took a phone on emi by Bajaj finance. And attached my ICICI Bank Ac from emi payment. Due to some issues I unable to pay 2 emi payment. But after that I paid all amount in single shot.
By gpay .

On 9 Jan 2024 I credit around 7100 rs in my ICICI Bank. Next day when I saw my ac my ac was...
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