[Resolved]  100bestbuy — Not satisfied with your services and became victim of fraud.

Address:

Pune, Maharashtra

Dear sir/madam, Greetings! I'm jayesh bora from pune. Few days ago i received email, "buy 3 blackberrys formal shirt at 1099". I clicked on that email and did shopping of blackberrys shirt (1 quantity), ralph polo 3 t-shirt for 1190 and 146 shipping charges. Total buying was worth 2435. While i was placing online order i received call from company, their executive said additionally they have 1 more offer. If i pay 9999 i will won acer iconic tablet and reebok wrist watch. This gift will be send with my other orders. If i opt that deal i will be lucky customer to choose in 15 and out of that 12 will be selected for winning samsung s4. I found this exciting and bought that deal. So now my total buying of rs 2435 became 12434. Once i opt rs. 9999 deal i will get rs. 9999 credit in my 100bestbuy a/c with validity of 3 years. Also they said if i buy rs. 9999 deal and in future i feel i don't want to continue, they will give 6 months of return guarantee, condition is produce should be unused (I. E acer tablet & reebok watch). I also asked if i cancel return produce worth rs. 9999 i will get cash back, their executive said, yes i will surely get cash back (Without asking any questions). After completing buying i will receive call from 100bestbuy to confirm order and same will be processed after that only. But till today i haven't receive any call, no message, no email stating my order, its transaction id etc etc. Same day i. E. 29th march 2014 late night i put request using contact us section, to cancel my order of rs 9999 and i want to wish blackberrys shirt & ralph polo t-shirt. I didn't receive any response to that email also. Next day on 30th march 2014 i called on +[protected] / +91 [protected]. Call was connected to rahul kumar gupta (I guess name is right) i explained him all details about my order and i don't want to receive acer tablet and reebok watch. He said order will be canceled, but i will not receive any money back, instead i will get credit equal to that amount, i said, "your executive said i will surely get cash back. I request him to email me recorded call which was recorded while placing order. He promised me i will receive email within 3 hours. But till today i have not received. On 2nd march 2014 i received 3 blackberrys shirt & 3 ralph poolu t-shirt not acer tablet and reebok watch. On 3rd march 2014 again wish to place an order of same 3 blackberrys shirt & 3 ralph polo t-shirt (1 qty each) i called on +[protected], because i couldn't able to use credits which i've in my 100bestbuy a/c. Their executive said i need to make 50% billing amount in cash and 50% billing amount can be used from credit points. This note made me really angry. I couldn't control my anger, i said, your executive told me i can make 100% use of credit points while making purchase. He spoke with me for 2-3 minutes and then he placed my call on hold for 3 minutes without giving me prior intimation. Later he disconnect my call. This all has proven while making buying you promise, but later you don't deliver your promise. What i want you to do is, once i received acer tablet and reebok watch i will return again and i want my rs. 9999 back. I don't wanna to get credit against that not i'm interested in doing future buying with you. If you don't act like wise i need to escalate this to consumer court, and other who can help me to file complaint against you.