[Resolved]  100Bestbuy.com — Cheating with credit points

Address:Bangalore, Karnataka

I had taken one contest conducted by 100bestbuy.com. Contest Name: Google Nexus 5 (Black, 32GB) : Pay & get a chance to Win Contest Coupon They asked me to pay Rs.699 for this contest and I paid that amount through online. For that payment they had given Rs.699 worth credit points and they asked me to pay Rs.10000 to continue in the contest. This was not at all mentioned in their website. So I didn’t agree it and asked about my Rs. 699 back. They said it's credited on your 100bestbuy account as credit points mode. So you can purchase any other item worth for Rs.699. At that time I didn't find any product worth for my requirement. Yesterday I've tried to use those points and I'll come to know I can use only 5% to 10% of my credit points in single purchase. So if I want to use all my credit points (699) then I supposed to buy more than 10 products and need to spend for approximately Rs.5000.(For getting back Rs.699 and I’ve to spend around Rs.5000) For example if I want to buy one product worth Rs.699 then I can use only 50 to 100 points (This is already set by 100bestbuy for product by product) and remaining Rs.450 to Rs.500 I've to pay from my pocket. Like that if I want to use my paid credit points I've to spend again approximately Rs.5000 for some useless products. This is complete cheating no other online shopper is doing this kind of bogus. Now I need my money return back to my account. I’ve attached all the screen shots related to this transaction. Please help me to get back my money.
+4 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
100BestBuy.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Leoiax,

We request you to update your phone number and product information :

order id:
ref id:
order date:

so that we can provide you the necessary information.

If any more queries kindly contact us at [protected]@100bestbuy, call us on[protected]:

Thank you

With Regards
100bestbuy
I had taken one contest conducted by 100bestbuy.com.


Contest Name: Google Nexus 5 (Black, 32GB) : Pay & get a chance to Win Contest Coupon
They asked me to pay Rs.699 for this contest and I paid that amount through online. For that payment they had given Rs.699 worth credit points and they asked me to pay Rs.10000 to continue in the contest. This was not at all mentioned in their website. So I didn’t agree it and asked about my Rs. 699 back. They said it's credited on your 100bestbuy account as credit points
mode. So you can purchase any other item worth for Rs.699. At that time I didn't find any product worth for my requirement. Yesterday I've tried to use those points and I'll come to know I can use only 5% to 10% of my credit points in single purchase. So if I want to use all my credit points (699) then I supposed to buy more than 10 products and need to spend for approximately Rs.5000.(For getting back Rs.699 and I’ve to spend around Rs.5000)


For example if I want to buy one product worth Rs.699 then I can use only 50 to 100 points (This is already set by 100bestbuy for product by product) and remaining Rs.450 to Rs.500 I've to pay from my pocket. Like that if I want to use my paid credit points I've to spend again approximately
Rs.5000 for some useless products. This is complete cheating no other online shopper is doing this kind of bogus. Now I need my money return back to my account. I’ve attached all the screen shots related to this transaction. Please help me to get back my money.
Dear Leoiax,
I am also same victim like you with 100bestbuy.com, I have already 19, 999/- credit points, in other words Rs. 19, 999/-. I tried to buy a mobile through their website, I faced two problems. 1 The prices are very much higher than other online shopping websites and 2. Credit points can not be utilized fully.In this situation how can we buy the products on their website?? Our money is blocked and they use it for their own purpose and when we want to but anything they can not allow to utilize 100% credit points.
In view of the above we should get together who have been cheated by 100bestbuy.com and go for legal action and teach them a lesson. We can easily find victims like you and me on the this website.
I submitted complaints in this website as well other websites but there is no any action against them.
Please check the possibility and reply accordingly to get our money back.
ABDULGANI KHATRI
Hi Abdulgani,


I feel so sad. You lost almost Rs.19, 999/-. I don't think this complaint will do any recovery steps for our money. You see I already attached those screen shots and mentioned it was contest. But their customer care people asking order id and order item and etc., Simply they are cheating and looting our money. Atleast we'll make awareness to other people don't buy any thing from this site.
Can we get our money back through initiating legal action???

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    100BestBuy.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    922
    Pending
    0
    Resolved
    324
    100BestBuy.com Phone
    +91 80 6753 6400
    100BestBuy.com Address
    Salarpuria Hallmark, 15/3@16, 4th Floor, Kadubeesanahalli, Outer Ring Road, Bangalore, Karnataka, India - 560087
    View all 100BestBuy.com contact information