100Bestbuy.com — Defrauding by 100bestbuy.

Address:

Kolkata, West Bengal

On! 7th june, 2014, i booked a beanbag in the website of 100bestbuy and paid rs 1138/- through my debit card no. [protected] (Visa card) issued by united bank of india at 9.52 a. M. After that 100 bestbuy gave me the reference no.31031996 dtd. 17.06.2014 and informed me that the order is in process. But after that when the beanbag was not received in my designated address even after 10 days of my putting order, i contacted them over their office telephone numbber and there was no clear cut reply from them and they kept me on hold in the telephone line. After that whenever i tried to contact them on phone, they repeated the same process of keeping my line on hold then i sent them atleast 50 (Fifty) reminders in regular intervals but there was no response from their end. For last 11 months i am trying to contact them over mail and sending emails to them to refund my amount to the bank account of mine from which i paid the amount and gave them the details of my bank account but they prefer to keep silent on the matter. Now i find that their website is often closed under notification "website closed for maintainance". I feel the company (100 bestbuy) has cheated me and defrauded me of my hard earned money. I want an early resolution of my grievance and refund of my money immediately. I donot know the mechanism of adding photo proof. However, i can forward you the correspondeces i hv made with them and their initial acknowledgement of receipt of my payment and giving me their reference number for the transaction and their initial reply on! 7/06/2014 of intimating me that my order is under process as described earlier in this msg. For that i will be needing your email id to forward the correspondeces with them and their acknowledgement of receipt of my payment and order processing for your perusal and making it the evidence proof. Thanking you, Sincerely, Ajay kumar mahapatra Mobile:[protected]