[Resolved]  100Bestbuy.com — Misguiding & cheating policy

Address:Thane, Maharashtra

Fooling in the name of cashback plans by false info on the phone i. E 100% cashback credit deposit in account which can be used for checkout during any online purchase on their website, only to find out later at the time of checkout that the balance credit can only be used at very minimal percentage. These policy factors are not
Informed or described to the individual before placing the order only to find out later that the customer is bonded with heaps of stringent & unwarranted policy terms & conditions on the user agreement page. Pls. Demand/refer to the sales telecon while tempting me to place my online purchase order # 33464363 for product i. D 92364 dtd. 26/12/14 of rs.12999/- deducted from my bank/card & cheating by supplying products not worth half the purchase amount & luring by false promises of an exclusive deal of free iphone 5s 16 gb free deal coupon. I have rs.12999 credit points in my account which cannot be redeemed against online purchase on their website!


Pls. Investigate this cheating website by analyzing & probing all their online business conductivity in
Accordance to the prevailing industry & online trading practices of roi factors for protection & safeguarding of the consumer's rights & interest from violations & misguidance.

Contact me if any supporting details is sought.

Anwar ibrahim dalvi
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Aug 14, 2020
Complaint marked as Resolved 
100BestBuy.com customer support has been notified about the posted complaint.
Apr 10, 2015
Updated by anwardalvi
I WANT TO RETURN THE ITEMS & GET MY REFUND OF RS.12999 AT THE EARLIEST OR I SHOULD BE ALLOWED TO USE MY ENTIRE CASHBACK POINTS OF 12999 IN FULL IN A SINGLE OR MULTIPLE PURCHASE.
Apr 10, 2015
Updated by anwardalvi
100BESTBUY MAILING DEPT. IS CALLING ME & PROVIDING ILLOGICAL SOLUTIONS TO PULL BACK MY COMPLAINTS WHICH SOUNDS MORE LIKE PRESSURIZING ME TO AGREE WITH THEIR SOLUTION WHICH IN FACT IS NOT AN AMICABLE WAY OF SOLVING OR PACIFYING THE CUSTOMER'S ISSUE & INTEREST. IF THEY REALLY CARE ABOUT THE CUSTOMER & PROVE THEIR HONESTY, THEY SHOULD UNDERSTAND THE CORE OF THE ISSUE & RESOLVE IT BY ALLOWING THE CUSTOMER TO USE THE EARNED CREDITS IN THEIR ACCOUNT AT HIS OWN FREE WILL WITHOUT ANY IMPOSITION OR RESTRICTIONS ON IT'S USAGE AS THOSE CREDIT POINTS WILL BE REDEEMED ON 100BESTBUY'S ONLINE SHOPPING WEBSITE & ULTIMATELY THEY ARE THE ONLY BENEFACTORS AT THE END OF THE DAY AS THE MONEY IN TERMS OF THE REDEEMED POINT IS AUTOMATICALLY CREDITED TO THEIR ACCOUNT IN LIEU OF THE ONLINE PURCHASE BY THE CUSTOMER.


OR


ELSE THEY SHOULD SIMPLY COLLECT BACK THEIR ITEMS RELATED TO THE SAID ORDER & REFUND THE AMOUNT BACK IN FULL TO THE CUSTOMERS BANK/CARD WITHOUT FURTHER DELAY & SAVE EACH-OTHER FROM UNNECESSARY AGONY & HARDSHIPS THAT MAY ARISE BY KEEPING THIS SIMPLE ISSUE LINGERING.


HOPE IT IS CLEAR & HELPFUL TO UNDERSTAND IN GENERAL THE NECESSARY & LEGIBLE POINTS IN SAFEGUARDING THE COMMON INTEREST OF THE CITIZEN AS PER THE GOVERNING TRADE STANDARD PRACTICES SET IN MY REPUBLIC OF INDIA.
Apr 10, 2015
Updated by anwardalvi
Pls. investigate this cheating website by analyzing & probing all their online business conductivity in
accordance to the prevailing industry & online trading practices of ROI factors for protection & safeguarding of the Consumer's rights & interest from violations & misguidance.
Apr 13, 2015
Updated by anwardalvi
anwardalvi Apr 13, 2015
I M IN A DILLEMA OF HOW ACTION CAN BE TAKEN FOR THIS CHEATER WEBSITE CONDUCTIN ONLINE FOOLING BUSINESS.
WAS VERY HOPEFUL TO GET AN AMICABLE SOLUTION FROM THE INDIAN CONSUMER COMPLAINTS FORUM WEBSITE...
BUT ALAS ! THE FORUM HAS NOT PAID ANY HEED TO MY WOES !
Nov 15, 2016
Updated by anwardalvi
No response from anybody & Consumer Complaints Forum has taken this issue lightly by inaction on the cheater 100best buy.
I had tremendous hope that ICCF wil compel the cheater shopping site for a resolution !!!
Complaint comments 

Comments

Dear Anwar Ibrahim Dalvi,

As per our company policy, you cannot utilize your credit points in single purchase, credit points will be deducted as per your purchase.
So We kindly request you to utilize credit points as system allowing you to use and rest of the amount need to pay on line.
If any more queries kindly contact us:[protected]@100bestbuy.com or call us:[protected].
Regards,
100bestbuy
PLS. EXPLAIN WHAT IS MEANT BY THE BELOW-MENTIONED REPLY FROM 100BESTBUY.COM SENT TO ME ON MY EMAIL :


To me


Today at 6:19 PM
Dear Customer,

This is in response to your mail,

As per our company policy, you cannot utilize your credit points in single purchase, credit points will be deducted as per your purchase.
So We kindly request you to utilize credit points as system allowing you to use and rest of the amount need to pay on line .

If you have any queries feel free to contact us on the number[protected]

Thank You For Utilizing Our Services

Have A Great Day !!
Regards
Customer Care Team
www.100bestbuy.com
Email Your Complains @ : [protected]@100bestbuy.com
IS THIS REPLY A LOGICAL SOLUTION BY 100BESTBUY.COM ???????


To me


Today at 6:19 PM
Dear Customer,

This is in response to your mail,

As per our company policy, you cannot utilize your credit points in single purchase, credit points will be deducted as per your purchase.
So We kindly request you to utilize credit points as system allowing you to use and rest of the amount need to pay on line .

If you have any queries feel free to contact us on the number[protected]

Thank You For Utilizing Our Services

Have A Great Day !!
Regards
Customer Care Team
www.100bestbuy.com
Email Your Complains @ : [protected]@100bestbuy.com
100BESTBUY MAILING DEPT. IS CALLING ME & PROVIDING ILLOGICAL SOLUTIONS TO PULL BACK MY COMPLAINTS WHICH SOUNDS MORE LIKE BINDING & PRESSURIZING ME TO AGREE WITH THERE SOLUTION WHICH IN FACT IS NOT AN AMICABLE WAY OF SOLVING OR PACIFYING THE CUSTOMER'S ISSUE & INTEREST. IF THEY CARE ABOUT THE CUSTOMER & PROVE THEIR HONESTY, THEY SHOULD UNDERSTAND THE CORE OF THE ISSUE & RESOLVE IT BY ALLOWING THE CUSTOMER TO USE THE EARNED CREDITS IN THEIR ACCOUNT AT HIS OWN FREE WILL WITHOUT ANY IMPOSITION OR RESTRICTIONS ON IT'S USAGE AS THOSE CREDIT POINTS WILL BE REDEEMED ON 100BESTBUY'S ONLINE SHOPPING WEBSITE & ULTIMATELY THEY ARE THE ONLY BENEFACTORS AT THE END OF THE DAY AS THE MONEY IN TERMS OF THE REDEEMED POINT IS AUTOMATICALLY CREDITED TO THEIR ACCOUNT IN LIEU OF THE ONLINE PURCHASE BY THE CUSTOMER.


OR


ELSE THEY SHOULD SIMPLY COLLECT BACK THEIR ITEMS RELATED TO THE SAID ORDER & REFUND THE AMOUNT BACK IN FULL TO THE CUSTOMERS BANK/CARD WITHOUT FURTHER DELAY & SAVE EACH-OTHER FROM UNNECESSARY AGONY & HARDSHIPS THAT MAY ARISE BY KEEPING THIS SIMPLE ISSUE LINGERING.


HOPE IT IS CLEAR & HELPFUL TO UNDERSTAND IN GENERAL THE NECESSARY & LEGIBLE POINTS IN SAFEGUARDING THE COMMON INTEREST OF THE CITIZEN AS PER THE GOVERNING TRADE STANDARD PRACTICES SET IN MY REPUBLIC OF INDIA.
I am also victim of such type of fraud and cheating by 100bestbuy.com. My total amount of Rs.19, 999/- is blocked with their website since Feb-March 2014. The representatives of 100bestbuy.com called me to participate in contest and they had not informed me the reality that you can not utilize 100% cashback in single transaction. I found following difficulties after participating in their contest. 1. Only 10% to 15% cashback is allowed by their system at the time of shopping on their website and remaining amount I have to pay instead of sufficient amount is credit in the account, in such case I have to shop more up to Rs.1, 80, 000/- to utilize my credit points. 2. I can not purchase any item which price is less than Rs. 19, 999/- without any payment. 3. The prices of the products are very much higher than other online shopping websites. 4. Some products are out of stock at the time of shopping.
I submitted several complaints against 100bestbuy.com through this good website, but till date there is no proper response from them. We found many complaints against 100bestbuy.com regarding very poor service, delay, cheating, fraud etc on this website. In spite of the lots of complaints, they are cheating the innocent public without fearing. Please advise the permanent solution to get refund my money blocked with 100bestbuy.com. The suitable, strict action and necessary instruction may please be issued by the competent authority to 100bestbuy.com to stop such types of activities for forever.
Y do all give a complaint
To whom and where, can you help me out??
IS THERE NO SOLUTION TO MY PROBLEM ON CONSUMER COMPLAINT WEBSITE ????
PLS. PROVIDE A LOGICAL SOLUTION THRU 100BESTBUY.COM !

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