100Bestbuy.com — My credit points

Address:

Chennai, Tamil Nadu

I have credit point for rs.12689 in 100bestbuy.com.This amount has been deducted from our bank account.But still now i didnt receive any items from them.Kindly solve this problem either by refunding amount or giving any other product which is compensating for credit points. My username: [protected] and My email id-gnanaprakash.[protected]@gmail.com For your reference.