1mg — amount debited but order not showing in my account.

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1 MG

An amount of rs. 1446 was debited from my 1mg account for placing a order containing medicines and 1mg care plan for special benefits. Amount was debited but order is not showing in my account. On contacting support team of 1mg, their replies as follows :
1. Amount will be refunded to me.
2. Amount is not received from account, order placed on cash on delivery (Cod)
3. Provide cash transaction id for taking action.
(Screenshot of wallet and copy of invoice provided to 1mg)
4. (On seeing of invoice) amount rs. 224/- received from me for 1mg care plan and for medicine cod.
In view of the above, you can see the rubbish of 1mg team.
Please take strict action.