Address: | New Delhi, Delhi, 110064 | Website: | www.1mg.com |
I have had a very bad experience with online medicine supplier 1 mg com my mom is a heart patient and lured by the 20% discount offer, i placed an order for her monthly stock of medicines along with a valid prescription. They always have some problem or other with even the genuine prescriptions and delay the order execution and a lesson for me was to never pay upfront and you are stuck if you do.
Other than the prescription woes, i have been treated to an absolute shocker today when i finally received the medicines ordered. I paid upfront with my card and not opted for cod which i now regret. I accepted the medicine packet (Sealed) from the courier boy. However, when i opened the package after the delivery guy left, i found a critical medicine and the most expensive one of the lot (Nikoran 10 mg - 3 bottles worth rs.1, 191) missing from the package. I called back the delivery guy who was just leaving and asked him about the missing medicine but he had no answers and asked me to complain to the customer care which i duly did both on email and by phone. The response is utterly useless asking for the pictures of package, which i again submitted through an email. I am still awaiting their response and learnt a huge lesson. Medicines are best bought offline and an additional 10% discount is not worth the trouble. Paying upfront is again a big no no. I am hoping that i get my missing medicine / refund from 1mg and also hope this review helps others who might be lured by these discounts.
The 1mg.com dealer who supplied the medicines is "the medicine mart", a-19, ground floor, gazipur village, delhi-110096". Was this information helpful? |
As per our records, the remaining medicine has now been delivered to you on 5.07.2017 and your concern has been resolved. Please feel free to contact us if you need any additional assistance, we would be happy to assist you.
We appreciate your business and look forward to serving you in the future!
Stay Healthy!
Team 1mg