360 In Ex Creation Pvt Ltd — Product not like - Want to return - NO ONE RESPONDING

HI I have purchased product spyker sunglasses from 360 In Ex Creation Pvt Ltd in collaboration with HDFC bank.
On 22 june and I receive it on 28 june.
But after receiving glasses I am not satisfied with quality of it because I my rs. 588/- hard earn money.
Product is not worth for 588/- rs i contacted them on mail (as theire is number available for call) on [protected]@360inex.com on 28 june itself .

but from that day no one is responding regarding that.
I want my money back. LOSS OF PAY. BAD PRODUCT.

first they are responding and later they will say its out of return time. I am feeling its a trapped.