360inex.com — My order no #HDF1010230

I order
1. PU duffle bag
SKU: SPY-BCDBG-CORE-010
2. Sling Bag 012
SKU: SPY-BCSBG-CORE-012
Almost 10 days there is no update of my order I haven't received my order hasn't been shipped yet and I have mailed it to them but no response from them. They don't even have a customer care phone number to contact. Please help me refund or delivery my order
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