360inex.com — No update of my order placed on 3rd Dec,23

I have placed an order of spykar wristwatch through Hdfc credit card offer and payment was done immediately then. But it has been more than a week I haven’t received any order updates from them, though I have mailed them 3times. Since they have not mentioned any contact no’s, so I can’t contact them in other ways as well and they are not replying my mail as well.