Abhibus Services India — Bus fare for Goa-Hyderabad

Address:

31-59-1/27,SR PLAZA,F-403,MATHRUSRINAGAR

I have booked ticket from Goa to Hyderabad with Jagan travels in your website

Bus no NL07B0918 and seat No L16, PNR : 1467309

I have boarded this bus at Panajim

The reason i booked this ticket is it i mentioned Abhi assured in the website. The bus is not at all in a good shape. I am not sure who approved this bus to travel from Goa to Hyderabad. The bus does not have any plug point to charge mobiles. I think except the driver steering nothing is in a perfect condition.
While driving, the bus is just shaking which is not comfortable for the customer.

Before reaching Karnataka, the bus tires got smoke and it entered throughout the bus for almost 40-60 mins. I am in the emergency exit door and i faced lot of issue with that smell and smoke and then the tire got fire. The bus was stopped at 4-5 am and the bus broke down, it was not in a shape to move forward. The driver and staff were not confident about the bus. The manager, owner didn't even picked up the calls nether responded even after knowing the bus was broken down.

This is just not a complain, i can say we almost the entire crew may be just saved from death, it could have resulted in complete fire to the bus.
The driver didn't help neither the Owner nor the manager. Nobody took responsible. Me and my friend has to take a cab from there to reach hyderabad which costed as 10000+ rupees.

Please do the necessary compensation as soon as possible.
Below are major monetary losses due to vehicle breakdown

1) Bus booking 3035.00
2) Cab cost 10000+
3) 1 day loss of pay because i was supposed to work on Jan 2nd.
4) Other additional expenses like auto, food etc

Almost survived from death

Please donot trust Abhibus. They didn't help me in solving point #2, #3, #4 even after multiple followups. They are just a forum to book the tickets otherwise are not helpful at all