To the managing director, abp weddings kolkata,
This is a letter of complaint regarding the extremely poor service we have received from the relationship manager assigned to us on subscription to the assisted service. We commenced our subscription of abp weddings around september 2018. I was approached repeatedly by a customer service representative to upgrade my membership to assisted service. I paid additional nz $382 for assisted service subscription because of the proposed benefits. This has been a complete waste of money so far because of the extremely poor service we have received from mou chatterjee. The relationship manager assigned to us.
After 2-3 weeks of subscription, i received a call from mou and her supervisor arnab bhattacharya advising me to upgrade further and they were upset when i declined their offer of further upgrade. Arnab bhattachary even passed on the call to mou without even telling me. I found this was extremely discourteous.in my opinion mou chatterjee has provided very poor service, has been frequently argumentative and condescending.in the process, i have not received even a single satisfactory lead in the 10 weeks since the service began.
We are extremely disappointed by this whole affair which has tarnished the image we had in our mind of the anandabazar brand. We thought we would bring this matter to your attention as we do not see any point in further dealing with mou chatterjee and arnab bhattacharya.
Kind regards,
Raj mitra from new zealand Was this information helpful? | 
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