Abt Parcel Service — missing parcel and damaged

Address:

Dakshina Kannada, Karnataka, 575005

My consignment of two boxes [food item] was booked in abt, with article number number is 225887 from gudalur on 21/9/18 with a promise of delivering it on or before 25/9/18.

I got i (One) box on 28/9/18 and 1 is till not delivered, they told that forgot to pick the box from bengaluru god down. The box which delivered was contaminated by rats and no more useful.

I called them a couple of time for updates and they informed not to call, they will inform once my item is arrived.

Please do the necessity so that i will receive my missing item,