Adidas — Not processing refund of Rs 4500

I have placed return of 3 products under 2 different return IDs. adidas team picked up 2 products on 30th April and their delivery partner marked it under wrong return ID. It has been more than 20 days since when I am requesting the team to initiate refund for the 2 products they have received. But Adidas is such a fraud and scam site that evety time I call them, I have been asked to wait for next 3-4 business days stating that ohr delivery partner has made an error and we need time to rectify.

The third product is still waiting to be picked up. i can’t believe that brands like Adidas are cheating on customers hard earned money.