Adidas — Product not arriving on time

Address:

Khatla chawnga road.H/ no. E-37

Sir, on 10 -16 November 2023, I ordered 2 Adidas Pair of shoes and it has been pending for almost a month now. According to your timeline, it should have bee arrived on 15th-16th November 2023.The order was placed on 16th Nov. 2023 and received a message which said it was all ready delivered on 14th November 2023. But I haven't recieved ang product form your side.
So, I kindly urged you to look into my matter/concern. I will be very thankful if my complian is dealt swiftly and as soon as possible.
Yours Sincerely
(C. LALRUATKIMA RK-A) )