Adidas — Refund Link not received for my COD order even after 14 Days

Dear sir/mam,

I ordered adidas shoes from adidas.co.in on 05-Sep-2023 Order Number: AIN04241031 and on 11-Sep-2023 I made the return request.

The product was picked up and i received the mail on 14-Sep-2023 that my refund will be provided within 14 days but since my payment was cash on delivery, I called the customer care regarding bank details for which they had not sent me any mail. Even on requesting multiple times on customer care helpdesk and via emails then have not send me the Payment Refund link till now. They are making me chase after them and I am fed up now please help in this regard on priority basis.