Adidas — Refund of Rs 2499 not received for returned order

I ordered a pair of Adidas Proxima shoes for the offer price of Rs 2499, on 14/06/2022, 10.40PM. The payment mode was COD.

Order details:
Ordered via: Adidas iOS app
Order No.: AIN00904733

I subsequently returned the shoes because they were of the wrong size. After the return reached Adidas, I got an email asking me to fill in a form with my bank details for a refund. I immediately filled out the form. It has been more than a month since then. I am yet to receive the refund in my bank account.

I request Adidas to resolve this issue at the earliest and return the amount of Rs 2499 to me at the earliest.

Please find attached copies of the order info and the various emails I have received from and sent to Adidas customer support.