| Address: | Pune, Maharashtra |
I had taken personal loan from aditya birla finance ltd, pune branch in march'18 & in the personal loan agreement i had signed it was clearly mentioned that the loan can be repaid fully after completion of six months by paying 3% foreclosure charges. I had approached aditya birla finance ltd customer support via email id care. [protected]@adityabirlacapital.com & i had recd. Auto-reply mail saying personal loan lock in period is twelve months & i should contact them after completion of twelve months.
I had resend the mail on same email id & provided copy of loan agreement wherein foreclosure period mentioned as six months, i kept sending reminders. Today i got call from aditya birla team & they have told me that if i want to foreclose the loan, i need to pay interest for four months i. E. Month nine to month twelve & foreclosure charges @ 4%.
Both these demands were not aligned with the terms & conditions of personal loan agreement i had signed, hence i had told the caller that i am going to take up the matter with consumer protection forum
I need urgent help here to get this personal loan foreclosed by paying foreclosure charges @ 3% which i am suppose to pay as per loan agreement terms. Was this information helpful? | 
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