Aditya Birla Payment Bank — regd fraud money transfer

(I contact with the legal support team but no reply)
A cyber crime has make debit /credit card was hacked & hacker made online fraud transactions.in this regard, fraud transaction information given below:-

Debit card no. = 5264953*99587

Transaction id= medr/abipbl/130833

Date =[protected] at 11:45 am

Amount in rs. = 10000/-

You are requested to stop this transaction immediately and refund the fraudulent amount to the card holders account under intimation.
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This money is not reached to merchant but my balance deduct please solve it soon, screen shot attached below. Your not any toll free number working and not any replying on email. refund my money to charged under 1000 rs transaction too. attachment of transaction attached below.
thanks

transaction id- M3596
97.08rs

Ani problem call this no Aditya birla payment bank [protected]
My ABPB Acoount No- [protected]

Account Holder name - MAMONI GHOSH

This is to inform you that on 4th july i was made two money load transactions on adity birla payment bank via debit card in my savings account first amount Rs 2157 ( payment made through master card ) and another one payment through rupay card. Both amount debited from my husband account but no amount credited in my account after successful transactions.

For your better knowledge i have attached both transactions screen shoot with this mail. I think this is a worst service by. I called there customer care and mail also but no reply from there end.

Request you please resolve my matter and credit the amount as soon as possible.

Thanks
Dear Sir,
I had too much excited when I know about the ABPB service also opened an account immediately to know the experience but after a few days (4th Sept'18) Rs 500 deducted as marked reversed. I am unable to know the deduction details and call to customer care also register a complain then they assure me that the deducted amount will be credited within 3 working days also revert by mail the same but till now no update also not credited the amount.
Please guide me further regarding this matter.

Registered Mobile No: [protected]
Transaction Id:M91885
Complain No: 524344

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