Aeon Connect Travels — Refund request - booking made video your apps not listed, in the driver's chart payment deducted.

Address:Ernakulam, Kerala

Please refer to the message above for which my name was not appearing in your drivers chart.. Since my travel is important and could not delay further so i have paid you again 1060 rupees. Awaiting for the refund for my earlier booking.. Confirm accordingly.. Paulson joseph

1st booking confirmation message received (Mini statement attached for the payment made)

Dear paulson joseph, your ticket on oct 13, 2016 is confirmed with pnr: ts-hexc34953366axi, seat no: h3, boarding: zam zam travels 9:45 pm. Contact no:[protected]. Report 15 mins prior to boarding time. Thanks for travelling with us. Wish u a happy journey.

2nd booking on boarding as the earlier booking made from your apps was not listed in the drivers chart.. Paid again in cash..

Confirmation message sent to me second time
Your ticket for aluva to bangalore on 13/10/2016 is confirmed with pnr: 86857, ser. No: ernakulam-bangalore05, fare:? 1, 060.00, seat no: h3, address: bypass junction, pickup boy:

www.aeonconnect.com

- aeon connect - your journey details: busno: kl07ca1649, serviceno: ernakulam-bangalore05, contact no: [protected] track yourbus at http://goo.gl/PgXGv1

Request you to look into the matter seriously or else i will be forced to approach the consumer court..

Awaiting for the refund for my earlier booking made from your apps..
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Aeon Connect Travels customer support has been notified about the posted complaint.
Oct 17, 2016
Updated by PAULSON JOSEPH
Yours quick response to this regard is highly appreciated.

Regards

Paulson Joseph
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