| Address: | 122017 |
| Website: | www.agarwalpackers.com |
Greetings sir,
I have been following your gurgaon branch for almost a week to settle my claim and have not received anything despite false commitments. I was first told that carpentar would be there at the decided time, he never came. Then, i was asked to send photographs and despite follow ups for 1 week and almost 100 calls nobody came to my place to check the damage.
The numbers where i have followed up are: [protected], [protected] (Anju), sunil. These guys even told me that the maximum damage claim is 30% of the declared value then what is the point of insurance? I do not require money rather i wish my household items to be repaired as promised. I can not keep waiting for months so that your guys can come and settle the claim. I already had to move out the damaged items because nobody came for the survey even after committed dates.
Initially the cargo was moved from gurgaon to bangalore with gc number 4801824. My transfer got cancelled and the entire stuff was shifted back from your bangalore warehouse to gurgaon. This was moved under gc number: 4477281
Please note that my household items were with agrawal movers and packers only for the entire 3 weeks.
Gc number (Gurgaon to bangalore): 4801824
Gc number (Bangalore to gurgaon): 4477281
The entire items set was insured at 1 lac inr.
The damages are mentioned below:
1. Fully automatic washing machine: totally damaged
2. Doubled bed: corners damaged, ply damaged
3. Wooden almirah: rear ply damaged from all the sides
4. Computer table: shelf damaged
5. Kitchen glass crockery damaged
I have paid almost 82000 to move my household items and this is the treatment that i am getting from your concerned departments.
.
I no longer hold the capacity to call your concerned departments as it is costing me huge payments for my phone bill only.
I also wish the entire settlement to be handled gracefully. I no longer hold faith in your movers and packers company and would want to share my experience on the social website to make everybody aware of my ordeal.
My case may not cause you much trouble but i am pretty sure that i can make move attention at your company's way of handling, your employees (Who make false promises) and everything with the photographs.
Regards,
Rohin gupta
[protected]
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