Agarwal Packers & Movers — Led tv not delivered but full payment taken (consignment no[protected]

Address:New Delhi, Delhi, 110034
Website:www.agarwalpackers.com

I booked 1 consignment with agarwal packers and movers (Http://www.agarwalpackers.com/) on 3rd july 2016 for 43225 rs.. They promised me to deliver my goods from tornagallu (Karnataka) to jamshedpur tata (Jharkhand) in 10 days. But in reality i got my consignment after 16 days. And to my surprise my 32 inch led tv was missing and also stand for refrizarator was broken. They told me to deliver it after few days. When i am complaining to their customer care, they are not responding my problem in a good manner. Please suggest me. What can i do now.
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Irresponsible staff. 100 calls. They don't know where my consignment worth rs 2 lacs is.

my household stuff was packed on 16th from panchkula. It was committed that I will get my stuff delivered on 17th. Despite 100 cals, consignment is not delivered. Staff still says we don't know let us check and they never revert.

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