I am an IPS officer and was proceeding from Rajkot, Gujarat on deputation to Govt of India, New Delhi. Aggarwal Packers & Movers charged Rs.55, 000 for packing & moving my stuff in October 2014. Though they had promised to set up all the stuff as it was when packed, the staff was in a hurry & left the work undone. During unpacking lots of stuff was found to be broken/damaged, some of which due to poor packaging. These include washing machine, artefacts, a book shelf, pieces of crockery, paintings, wall clock, decorative telephone stand, etc. Apart from this, while packing the furniture, adhesive tape had directly been pasted onto the surface of each furniture piece due to which varnish has come off. Also, antique items that were not packed in sheets (Heaven knows why!) had numbers written on them with markers directly on the surface! All this was written down while signing the acceptance of all the cartons. A separate written list was also submitted to their carpenter. On being contacted, the Delhi office that the stuff was insured. I fail to understand if it was not done, why was it so because it was their responsibility. The Rajkot office promised to set things straight but to no avail. On being contacted again, Delhi office offered to pay just Rs. 2500/- for all these damages. I want my stuff repaired, not interested in petty cash.
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