Address: | Corporate Office (New Delhi) Agarwal Packers and Movers Ltd. (CORPORATE) APML, Agora Business Center Opposite Crescent Public School, Parwana Road, Pi |
Dear Team,
I booked my goods from Gurgaon to Bangalore on 16th they told me it will take take 10-12 days. I asked in case i need to keep things after 1st may they said they are going to charge it. so anyhow i arranged a flat ASAP and followed up with them on 29th & 30th april the said u will get your stuff on 1st may so i vacate my PG and went to flat but but on 1st may they said its not possible today u will get ur stuff on 3rd may. Beside all this my stuff was already in Bangalore on 23rd april but still they are not giving. I requested to sent it on 2nd as i dont have mattress or place where i can stay as they committed for 1st May. They said you got wrong information u willl now get on 3rd may.
I asked them a slot at what time on 3rd may they said they cant tell you will get a call and wait for whole day at the same flat where you need to get your stuff.
Till now they didn't approached i was waiting there religiously without a single chair to sit.
They don't have any policy to track as its still not showing me out for delivery in system...customer care are liar i talked in escalation department as well. they are just sorry No help or concern after their fault as even. I told them i m new in city and not knowing anyone. They took complete payment in beginning and least bothered they deliver the stuff whose payments are pending not what they committed. Was this information helpful? |
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