(Agarwal Packers & Movers “Bade Bhaiya”, DRS Group,
I had shifted my household luggage from Jaipur to Bhopal on 3rd November 2022, through Agarwal Packers & Movers- Bade Bhaiya - DRS group (The GC no is 4829872). During loading at jaipur their team promised 3 days delivery (Recording Available) but my goods reached Bhopal after 14 days on 17th Nov and got delivered to my place, During receiving my goods one of the item, Item no 33- The expensive carpet and 2 mattress were found stolen and many items were found damaged. The person come with the luggage have noted the same and told me that our claim dept. will contact you shortly. but didn't get any call from anyone, when I started rigorous follow-ups, one of their claim dept person Mr. Shekhar called me and offered me Rs. 3000/- for my stolen carpet and items, it was simply like putting salt on my injury, I asked for 25 k with huge loss already but even after 4 months follow ups, 100+ calls and many mails nobody of DRS Group is ready to listen the customer complaint. I didn’t want to go to social media, police and legal fight with these fraudsters, but now they are forcing us go before consumer court and the public. Was this information helpful? | 
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