Air Costa — Cancellation of flight at last minute. refund of cancellation happen after 7 days, why?

Address:	520008
Website:	www.aircosta.in

Dear RAJEEV,

Your refund request for following transaction is being processed
and the money should reflect in your account within 5-7 business days.

Transaction ID: b11c74cc0aff22c28ac9852e6e450b
Refund Amount 6412.00
Merchant: www.aircosta.in


Please quote your reference id:[protected] for any future communication.
Thanks and Regards,
PayU on behalf of www.aircosta.in

Dear Sir/Ma'am,
Dear Guest, aircosta regrets to inform cancellation of its flight LB666 VGACJB on 11Mar2016. We regret inconvenience. For any assistance, pl call[protected]

Regret the Inconvenience caused, for any assistance contact us on +91-[protected] {Charges Apply}.
Thank you for choosing Air Costa.
Regards,
Team - Reservations


Issued By
Internet Booking Eng,
Vijayawada, IN
Traveller(s) Information
MR RAJEEV MAHESHWARI

Date Dep Time From To Flight No. Terminal Airline
11 MAR, 2016 07 : 15 Vijayawada Coimbatore LB666 1 Air Costa

E-Ticket Number Booking Reference Service Tax No. Ticket issuance date and time
[protected] 02RI4T AAACL8700FSD004 25 Feb 2016 00:07 Hrs.

Vijayawada to Coimbatore
Passenger Type Arrival Time Class Status Stops Baggage Allowance Seat No
ADT 09 : 25 Economy CONFIRMED 1 20 Kgs Not Assigned

Payment Details: INR
Base Fare + Fuel Charge 5741.00
Service Tax 333.00
Passenger Service Fee 238.00
Convenience Fee 100.00
Total Fare 6412.00
Your Contact Details:
Name: MR RAJEEV MAHESHWARI
Mobile: [protected]
E-mail: [protected]@gmail.com

Address: MAYA GARDEN CITY, BLOCK A-2 /APARTMENT 801, AMBALA CHANDIGARH HIGHWAY ZIRAKPUR- 140603,
Form of Payment: NET BANKING


Fare Rules:

Applicable to Adult and Child.
Fares apply for Economy class service.
Free baggage allowance: 20 Kgs per passenger.
Sales restriction- these fares are published and sold in INR.
UMNR children aged between 5 and 11 years of age are subject to UMNR charges of INR 1500.
Name changes and re-routing are not permitted.
Rebooking: Permitted up to 2 hours prior to scheduled departure time with a change fee of INR 1500/- plus fare difference per segment per passenger.
Cancellation charges are applicable as below.
1) If booking is cancelled before 7 days of departure, Rs 1, 500 will be charged as cancellation charge per segment per passenger.
2) If booking is cancelled between 2 days - 7 days of flight departure, Rs 2, 000 will be charged as cancellation charge per segment per passenger.
3) If booking is cancelled between 2 hours - 2 days of flight departure, Rs 2, 250 will be charged as cancellation charge per segment per passenger.
Cancellations to Booking must be made at least two (2) hours prior to scheduled departure time of the booking.
Failure to show up for the flight at least 45 minutes prior to the scheduled departure will be treated as No-Show and will result in the fare and surcharges being forfeited.
Check in: check-in closes 45 minutes before departure.
Through Check-in:- Permitted for passengers holding a confirmed booking in the same PNR.
All fees are subject to change without notice.
Applicable to Infants: Cancellation charges for infants NIL


Terms and Conditions:
As per government guidelines, check-in counters at all airports will close 45 minutes before departure.
Please plan your airport arrival accordingly.
Important Note:This is an itinerary receipt. We request all passengers to carry this receipt along with a valid photo identification Viz.: Official Government issued photo identification – Driving License, Voters ID, PAN Card, Passport and Birth Certificate for Infants (children below 2 years as on date of travel)
If the holder of the credit / debit card is not the passenger, then the passenger needs to produce:
1) A photocopy of both sides of the credit card, which will have to be self attested by the credit card holder authorising the use of the credit card for the purchase of the ticket. For security reasons, please strike out the Card Verification Value (CVV) code on the copy of your credit card.
2) This photocopy should also contain the name of the passenger, the date of journey and the sector on which the travel is made. The above document MUST be produced at the time of check-in.
If the passenger fails to comply with the above conditions, aircosta reserves the right to deny the passenger(s) from boarding.
Thank you for choosing Air Costa.
LEPL Projects Ltd-Air Costa, Shiva Yogiswari Estates, D.No: 59-13-34, Ramachandra Nagar, Vijayawada - 520 008, Andhra Pradesh, INDIA
Toll free number for reservations:[protected]
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