Air India — A worst experience with Air India

Address:Faridabad, Haryana, 121001
Website:www.airindia.co.in

This is to bring to everyone's notice about the pathetic service that I got from Air India during my travel from Delhi to patna. My flight from Delhi to Patna was from 10:30 (dated 22nd March 2017), I reached at the Air India queue to get the boarding pass at 10:00 and at 10:15 I reached at the boarding counter. To my surprise I was told that "You are late and now it is not possible to accommodate you in current flight. For more information you can check with the Air India supervisor." I told them that my flight timing is at 10:30 and it's still more than minutes to depart but the lady at counter was not ready to listen and she informed me that "this is a flight not a bus and you need to come at-least 30minutes before, evan my baggae is alredy loaded after she cant ready to hear me, i was with my wife along with 9 months old kid.A worst experience with Air India.I would strongly recommend NOT to travel with this airline unless you are left with no other choice. ave ever seen. Evan They misbehave, It was an absolute shame to see how the passengers were treated by staff.
Regards
Deepankar mishra
+1 photos
Was this information helpful?
No (0)
Yes (0)
Air India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Air India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    3152
    Pending
    0
    Resolved
    294
    Air India Phone
    +91 11 2462 4075 [Helpdesk]
    +44 207 760 3290 [UK]
    +49 69 1200 9821 [Germany]
    Air India Address
    Marine Drive, Nariman Point, Mumbai, Maharashtra, India - 400021
    View all Air India contact information