Air India — AI flight 805 ( Delhi- Mumbai) . Delays after flight landing.20.2.2015

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Mumbai City, Maharashtra

Air India flight 805 from New Delhi landed on time around 2200 hrs on 20.2.2015 in Mumbai. But thereafter there was a mess in disembarkation. - All passengers had to wait nearly 20 minutes to get off the flight . - After getting in the 2nd bus, the bus did not move move for nearly 10 minutes for unknown reasons. - The passengers reached the arrival launch nearly 45 minutes after landing. - Many passengers were so disgusted that they opined not to travel in Air India again. - Will you improve on your services instead of claiming punctualitty only on departure and arrival of flights..??? - Being a well-wisher of the national carrier please investigate reasons and instaed of giving excuses or explanations improve on services to customers.