[Resolved] Air India — Baggages not send and service contact number everytime busy and out of order | |||
We are coming from London to Ahmedabad via Bombay, Ahmedabad flight AI 130 is 2 hour late so we little exhausted and then we reached Ahmedabad airport and we wait for our baggages for 2 hours but baggages not come and than one of the air india employe says your baggage not come because London flight is big one and Ahmedabad flight is small so some of baggages have no space but don't worry we send your baggages at your home and than we got receipt (about our baggages details and our shipping address)so we out of airport and time is 11 am while flight schedule is 6:30 at Ahmedabad and we tired and go to our destination by car 250 kilometers, when we pass 100 kilometers than call from air India employe your baggages is here why you not take it and we shocked hearing this and we reply that hey don't tell lie because we wait for our baggage for 2 hours and you give us shipping receipt and now you lie that our baggages there and we told that we not travel 1st time so you tell lie like this than employe say it's ok we send your baggages at your address today or tomorrow, , we call 1000 times at phone number which printed on receipt but no reply and sometimes not reachable, , , , I just say we don't have our clothes our belongings, this is very poor experience ...reply me Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
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